City, University of London
Northampton Square,
London, EC1V 0HB,
United Kingdom
London, EC1V 0HB,
United Kingdom
44 20 7040-5060
Education
City, University of London Technographics
City, University of London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City, University of London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2204 City, University of London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City, University of London has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP BW (Business Warehouse) for Data Warehouse in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City, University of London is running and its propensity to invest more and deepen its relationship with SAP , Expense On Demand , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City, University of London revenues, which have grown to $439.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City, University of London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City, University of London Tech Stack and Enterprise Applications
City, University of London ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, City, University of London implemented SAP ERP ECC 6.0 as its institutional ERP Financial system, operating with Enhancement Package 5 for SAP ERP 6.0. The SAP ERP ECC 6.0 installation functions as the central financial backbone for the university, consolidating core accounting and treasury processes and providing a single source of transactional finance data.
Configuration and module scope emphasize standard ERP Financial capabilities such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and Cash and Treasury Management, with role-based financial controls and ledgers tailored to higher education accounting requirements. The implementation is structured around centralized finance and administrative units, supporting statutory reporting, chart of accounts management and period-end close orchestration, and includes automated posting rules, controlled master data and workflow-driven transaction approvals consistent with ERP Financial best practices.
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ERP Financial | ERP |
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2015 | 2016 |
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Expense Management | ERP |
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2023 | 2023 |
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City, University of London Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2014 | 2014 |
In 2014, City, University of London implemented SAP BW (Business Warehouse) as a Data Warehouse to establish a central platform for institutional reporting and analytics. The deployment of SAP BW was positioned to consolidate disparate data into a single reporting layer, supporting finance, research administration, and student services business functions across the university.
The implementation used SAP BW on HANA design practices and standard BW artifacts such as data modeling, InfoObjects, DataStore objects, and InfoCubes to structure historical and transactional datasets. ETL processes and scheduled data loads were established to populate the warehouse, with query and reporting layers delivered through SAP BW query capabilities and semantic layers for consumption by administrative teams.
Operational governance emphasized metadata management, role based access controls, and a change control process for data models and ETL jobs, supported by SAP BW/HANA Consultant resources noted in project records. The SAP BW Business Warehouse instance served as the authoritative data platform for centralized analytics at City, University of London, aligning technical data modeling with institutional reporting needs.
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City, University of London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City, University of London deployed Zoom as its Audio Video and Web Conferencing solution and surfaced Zoom functionality directly on the institution website. The implementation places Zoom at the center of web‑facing meeting and webinar workflows, enabling public access points for scheduled events and ad hoc virtual sessions through the university web presence.
The Zoom deployment leverages core Audio Video and Web Conferencing capabilities common to the category, including synchronous meetings, webinar hosting, screen sharing, cloud recording, session scheduling, and breakout room facilitation. Zoom is configured to support both interactive teaching formats and larger broadcast style presentations, with recording and playback options exposed for students and external attendees via the website.
Operational controls are applied through account and meeting settings to manage access, attendee registration, and recorded content visibility, while the website integration exposes meeting entry points and webinar registration flows to campus audiences and external participants. The City, University of London Zoom Audio Video and Web Conferencing implementation thus links public website entry flows to the university operational needs for online teaching, student engagement, and administrative meetings, with governance centered on meeting configuration and access controls.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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City, University of London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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City, University of London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2021 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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City, University of London ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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City, University of London PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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City, University of London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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City, University of London CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City, University of London
| First Name | Last Name | Title | Function | Department | Phone | |
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Data Reporting Officer | Manager | IT | |
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SAP BW Developer | Manager | IT | |
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CIO | CXO | Finance | |
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Head of IT Support Services | Director | IT | |
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HR Manager (Recruitment, Administration and Systems) | Manager | HR | |
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Head of IT Business Relationship Management | Director | IT | |
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Director of Human Resources | Director | HR | |
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Head of Digital | Director | Finance | |
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Head of IT department | Director | IT | |
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Head of Student Support Services | Director | Finance | |
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VP Education | VP | Operations | |
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Director of Human Resources | Director | HR | |
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Assistant Director (Corporate Finance) | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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Director of Human Resources | Director | HR | |
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Human Resources Management Information and Systems Coordinator | Manager | HR | |
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Head of Digital | Director | Finance | |
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Deputy HR Director & Head of HR Operations | Director | HR | |
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Apps Being Evaluated by City, University of London Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City, University of London IT executives and key decision makers. This section highlights City, University of London's latest recorded technology evaluations, including SAP Ariba for Procurement on 2025-03-11, TechnologyOne Student Management for Education ERP on 2025-01-27, and Mindbody Business for Gym Management on 2024-11-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City, University of London digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-11 | City, University of London | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
| 2025-01-27 | City, University of London | Evaluated | TechnologyOne | TechnologyOne Student Management | Education ERP | ERP Services and Operations |
| 2024-11-03 | City, University of London | Evaluated | MINDBODY | Mindbody Business | Gym Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City, University of London Technographics
City, University of London is a Education organization based in United Kingdom,
with around 2204 employees and annual revenues of $439.0 million.
City, University of London operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP BW (Business Warehouse) and Zoom,
covering areas like ERP Financial, Data Warehouse and Audio Video and Web Conferencing.
City, University of London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Zoom Video Communications.
City, University of London recently adopted applications including
Expense On Demand in 2023, Microsoft Dynamics 365 Customer Engagement in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City, University of London’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City, University of London’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City, University of London technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.