CityMD, part of VillageMD
1345 Avenue of the Americas, 8th Floor,
New York, 10105, NY,
United States
New York, 10105, NY,
United States
1 908-588-3635
Healthcare
CityMD, part of VillageMD Technographics
CityMD, part of VillageMD Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CityMD, part of VillageMD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 CityMD, part of VillageMD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CityMD, part of VillageMD has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Starlims Abbott eScreen for BackGround Screening in 2017, eClinicalWorks Cloud EHR for Electronic Health Record in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CityMD, part of VillageMD is running and its propensity to invest more and deepen its relationship with Workday , Cedar Group , STARLIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CityMD, part of VillageMD revenues, which have grown to $922.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CityMD, part of VillageMD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CityMD, part of VillageMD Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, CityMD implemented Workday Financial Management as its ERP Financial system. The deployment consolidated core financial capabilities, including general ledger, accounts payable, accounts receivable, and financial reporting within Workday Financial Management to standardize accounting, month end close, and transactional workflows across the organization.
After the 2019 merger that formed Summit Health, the combined organization expanded its Workday footprint and unified CityMD’s Workday Financial Management with Workday HCM and Workday Supply Chain Management under a single tenant, creating a common system of record for finance and human capital processes. That alignment supported cross functional processes such as payroll accounting, vendor invoice processing, and centralized financial reporting across multiple legal entities.
Operationally, the unified Workday tenant was leveraged to accelerate M&A activity, allowing the organization to complete four acquisitions and integrate more than 2,000 team members in 150 locations within a 12 month period. When an external time tracking provider experienced an outage the company deployed Workday Time and Attendance in under six weeks to preserve payroll continuity and keep integration timelines on track.
Governance moved toward centralized tenant management and standardized financial configurations to support multi entity consolidation and acquisition driven growth, with enterprise teams coordinating security domains, tenant configuration, and staged functional rollouts. CityMD Workday Financial Management, implemented in 2017, therefore served as the ERP Financial foundation for broader finance and operational orchestration across the merged Summit Health organization.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2017 | 2017 |
CityMD (part of VillageMD) selected and deployed Starlims Abbott eScreen in 2017 to replace a legacy background screening system, implementing the application as its primary BackGround Screening solution for occupational medicine at CityMD Urgent Care in New York. The deployment centered on operationalizing eScreen for processing clinical specimens used in workplace drug testing workflows.
Implementation activities emphasized training and operational readiness: between 2016 and 2020 clinical trainers educated medical assistants and clinical managers on urine drug screening (UDS), breath alcohol testing (BAT), phlebotomy specimen handling, respirator fit testing, and point-of-care testing while teaching staff to use eScreen for specimen processing. The program trained and evaluated more than 800 staff and ran error remediation classes for medical assistants and clinical managers, which reduced lab processing errors for drug screenings. No SI/VAR was engaged for the engagement (n/a).
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Benefits Administration | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Self Service | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, CityMD, part of VillageMD, deployed eClinicalWorks Cloud EHR as its core Electronic Health Record platform across its urgent care network to support rapid patient growth and standardized documentation. The deployment combined eClinicalWorks Cloud EHR with eClinicalWorks Practice Management capabilities and a customized Kiosk check-in experience, with the initial pilot conducted at the Murray Hill clinic before broader rollout to more than 60 locations.
The implementation emphasized clinical documentation, charting workflows, and care coordination functionality within the eClinicalWorks Cloud EHR, complemented by a Kiosk module customized for urgent care intake. Configuration focused on streamlining front desk and PCR workflows, supporting scribes and providers for faster transitions between chart sections, and improving data capture accuracy including direct scanning into the patient chart.
Integrations were implemented between the Kiosk check-in layer and the eClinicalWorks Cloud EHR and Practice Management components so that patient-entered data populated charts and scheduling records. Operational coverage included front desk operations, patient care representatives, medical assistants, providers, care coordination teams responsible for lab and imaging follow-up, and clinic management teams across the CityMD network.
Governance and rollout used a site-level pilot and iterative design thinking to refine the Kiosk experience, monitoring adoption by new and established patients, adjusting signage and workflow, and then scaling the configuration across locations. Adoption metrics from the pilot period informed user training and operational rules, with roughly 55 percent patient adoption reported early in deployment and improvements in email capture and transcription error reduction.
Outcomes reported in the implementation included reduced wait times by approximately 10 percent, an observed decrease from about 38 minutes to roughly 34 to 35 minutes in average wait at a busy clinic, and estimated annual staff time savings at one midtown New York City location of about 60 days and approximately 1,440 hours per year. CityMD also reported improved workflows, increased patient flows, and strengthened after-care coordination enabled through the eClinicalWorks Cloud EHR.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at CityMD, part of VillageMD
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CityMD, part of VillageMD Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CityMD, part of VillageMD Technographics
CityMD, part of VillageMD is a Healthcare organization based in United States,
with around 3000 employees and annual revenues of $922.0 million.
CityMD, part of VillageMD operates a diverse technology stack with applications such as
Workday Financial Management, Starlims Abbott eScreen and eClinicalWorks Cloud EHR,
covering areas like ERP Financial, BackGround Screening and Electronic Health Record.
CityMD, part of VillageMD has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, STARLIMS and eClinicalWorks.
CityMD, part of VillageMD recently adopted applications including
Cedar Pay in 2021, Salesforce Marketing Cloud Personalization (ex Interaction Studio, Evergage) in 2021 and Salesforce Data Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CityMD, part of VillageMD’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CityMD, part of VillageMD’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CityMD, part of VillageMD technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.