CJ Logistics America
1750 S Wolf Rd,
Des Plaines, 60018, IL,
United States
Des Plaines, 60018, IL,
United States
1 800-372-1960
Distribution
CJ Logistics America Technographics
CJ Logistics America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CJ Logistics America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 CJ Logistics America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CJ Logistics America has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, MercuryGate Transportation Visibility And Collaboration for Real-Time Transportation Visibility in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CJ Logistics America is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CJ Logistics America revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CJ Logistics America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CJ Logistics America Tech Stack and Enterprise Applications
CJ Logistics America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CJ Logistics America implemented Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat, categorized as Chatbots and Conversational AI, to provide real time web messaging and guided conversation flows on the public site, supporting customer engagement and inbound inquiry capture. This implementation is focused on the corporate web channel as the primary conversational touchpoint.
The implementation embeds the Hubspot Live Chat widget across site pages and configures visitor context capture, canned responses, chat routing rules and a conversation inbox to preserve transcripts and support agent handoffs. Operational ownership is assigned to customer service and digital channels, with governance centered on standardized response templates, routing policies and escalation workflows to support sales and support functions in the United States. Hubspot Live Chat is presented as the primary conversational interface on the website and reflects standard Chatbots and Conversational AI capabilities for automated triage and agent assisted interactions.
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CJ Logistics America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CJ Logistics America SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MercuryGate International | Legacy | MercuryGate Transportation Visibility And Collaboration | Real-Time Transportation Visibility | SCM | n/a | 2012 | 2012 |
In 2012, CJ Logistics America implemented MercuryGate Transportation Visibility And Collaboration to establish execution-level shipment visibility and to deliver real-time and ad-hoc reporting to customers. The deployment designated MercuryGate Transportation Visibility And Collaboration as the primary Real-Time Transportation Visibility platform underpinning day-to-day operations and customer communications.
The implementation leveraged the MercuryGate transportation management platform modules, including MercuryGate Control Tower, Load Board and Source Carrier, together with a business intelligence capability to surface execution-level events. Functional configuration emphasized load orchestration, carrier sourcing workflows, event capture for visibility, and ad-hoc reporting pipelines that splice operational data into customer-facing reports.
Operationally the system acted as the backbone for customer communications and for operational decision making across distribution and customer service functions. Governance centered on using TMS-sourced data to drive reporting and execution workflows, with MercuryGate Transportation Visibility And Collaboration supplying the consistent visibility feed CJ Logistics America used since 2012 to support distribution operations and customer reporting.
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Warehouse Management | SCM |
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2020 | 2020 |
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CJ Logistics America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CJ Logistics America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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CJ Logistics America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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CJ Logistics America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CJ Logistics America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CJ Logistics America
| First Name | Last Name | Title | Function | Department | Phone | |
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Supply Chain Manager | Manager | Supply Chain | |
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Warehouse And Distribution Manager | Manager | Supply Chain | |
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Vice President Information Technology | VP | IT | |
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General Manager Supply Chain | Manager | Supply Chain | |
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Chief Information Officer (CIO) | CXO | IT | |
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General Manager Logistics | Manager | Supply Chain | |
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Apps Being Evaluated by CJ Logistics America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CJ Logistics America IT executives and key decision makers. This section highlights CJ Logistics America's latest recorded technology evaluations, including Korber HighJump Warehouse Edge (Formerly AccellosOne WMS) for Warehouse Management on 2024-08-07, Korber HighJump Warehouse Advantage for Warehouse Management on 2024-08-01, and Korber K.Motion WMS for Warehouse Management on 2024-08-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CJ Logistics America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-07 | CJ Logistics America | Evaluated | Koerber AG | Korber HighJump Warehouse Edge (Formerly AccellosOne WMS) | Warehouse Management | SCM |
| 2024-08-01 | CJ Logistics America | Evaluated | Koerber AG | Korber HighJump Warehouse Advantage | Warehouse Management | SCM |
| 2024-08-01 | CJ Logistics America | Evaluated | Korber AG | Korber K.Motion WMS | Warehouse Management | SCM |
| 2024-08-01 | CJ Logistics America | Evaluated |
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Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD CJ Logistics America Technographics
CJ Logistics America is a Distribution organization based in United States,
with around 800 employees and annual revenues of $90.0 million.
CJ Logistics America operates a diverse technology stack with applications such as
Hubspot Live Chat, Google Workspace (Formerly Google G-Suite) and MercuryGate Transportation Visibility And Collaboration,
covering areas like Chatbots and Conversational AI, Collaboration and Real-Time Transportation Visibility.
CJ Logistics America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Google and MercuryGate International.
CJ Logistics America recently adopted applications including
Slack Connect in 2022, Intuit Mailchimp Mandrill in 2022 and Hubspot Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CJ Logistics America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CJ Logistics America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CJ Logistics America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.