Caddo Electric Cooperative Technographics
Caddo Electric Cooperative Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caddo Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Caddo Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caddo Electric Cooperative has purchased the following applications: IFS Mobile Workforce Management for Workforce Management in 2012, Hitachi Ventyx Service Suite for Field Service Management in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caddo Electric Cooperative is running and its propensity to invest more and deepen its relationship with IFS , Hitachi Vantara , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caddo Electric Cooperative revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caddo Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caddo Electric Cooperative Tech Stack and Enterprise Applications
Caddo Electric Cooperative HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Mobile Workforce Management | Workforce Management | HCM | n/a | 2012 | 2013 |
In 2012, Caddo Electric Cooperative implemented IFS Mobile Workforce Management as its Workforce Management solution to improve field workforce coordination and operational visibility. The deployment was targeted at improving dispatch, crew coordination, and realtime status reporting across operations supporting outage response and field service activities.
IFS Mobile Workforce Management was configured to support mobile crew scheduling, work order dispatch, field data capture, and mobile workforce visibility consistent with standard Workforce Management capabilities. The implementation emphasized browser and mobile access for crews, enabling field status updates, crew assignments, and time capture workflows to be completed at the point of work.
Separately, Caddo deployed an Automatic Vehicle Location solution from Clevest that was integrated with Milsoft DisSpatch outage management system to provide GPS-based, map-centric vehicle tracking and outage-aware crew positioning. Clevest’s Smart Meter Exchange was also in use to streamline meter deployment for the cooperative’s AMI project, creating parallel investments in field automation and outage management. These systems collectively covered operations and field crews across Caddo Electric Cooperative’s service territory in Oklahoma.
Governance and process alignment focused on connecting the field and the office through realtime location and status feeds, allowing dispatch and operations staff to identify the closest crew to tasks, monitor task progress, and coordinate safer outage responses. Explicit outcomes reported by the cooperative included improved visibility into field operations, faster and safer outage response through the Clevest and Milsoft integration, and enhanced crew support and customer service driven by integrated field automation and workforce management tooling.
|
Caddo Electric Cooperative ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx Service Suite | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, CKenergy Electric Cooperative implemented Hitachi Ventyx Service Suite for Field Service Management to centralize mobile workforce operations across its distribution network. The deployment was part of a broader IT and OT integration program that included ABB products such as Network Manager Advanced Distribution Management System including Outage Lifecycle Management and SCADA, plus substation automation components including relays and remote terminal units, forming a coordinated operational stack.
The Hitachi Ventyx Service Suite implementation emphasized mobile workforce management capabilities, work order lifecycle orchestration, and dispatching workflows to support field crews. Configuration work focused on aligning Service Suite mobile workforce modules with outage lifecycle processes and incorporating telemetry driven work triggers, using category aligned functionality for scheduling, crew assignment, and field reporting.
Integrations tied the Field Service Management application into Network Manager ADMS and SCADA feeds, and into substation automation communications infrastructure to provide situational awareness and automated status updates. Operational coverage centered on distribution operations, substation field devices, and frontline crews, with governance oriented toward coordinated outage response, centralized dispatch, and OT informed work order controls.
|
Caddo Electric Cooperative Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, CKenergy Electric Cooperative deployed Microsoft 365 to provide Collaboration capabilities across the cooperative. The deployment is surfaced on their public website, confirming Microsoft 365 is part of CKenergy Electric Cooperative technology stack and referenced in site assets.
Microsoft 365 delivers standard Collaboration modules including Exchange Online for email, SharePoint Online for intranet and document publishing, OneDrive for file synchronization, and Microsoft Teams for real time communication, supporting common collaboration workflows. For a 96 employee utilities cooperative, the implementation scope aligns with member services, operations, finance, and administrative functions, with centralized account and license management via Microsoft 365 administration and governance focused on document sharing, external access controls, and user provisioning.
|
Caddo Electric Cooperative Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Caddo Electric Cooperative CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Caddo Electric Cooperative
Apps Being Evaluated by Caddo Electric Cooperative Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-25 | Caddo Electric Cooperative | Evaluated | First Advantage | First Advantage | BackGround Screening | HCM |