Madison, 53718, WI,
United States
Clasen Quality Chocolate Technographics
Clasen Quality Chocolate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clasen Quality Chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 465 Clasen Quality Chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clasen Quality Chocolate has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, ClickLearn Platform for Digital Adoption in 2019, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clasen Quality Chocolate is running and its propensity to invest more and deepen its relationship with Microsoft , ClickLearn , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clasen Quality Chocolate revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clasen Quality Chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clasen Quality Chocolate Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Clasen Quality Chocolate implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial system to consolidate finance and manufacturing financial controls across its corporate office in Madison, WI and multiple 24/7 plant sites. The deployment positioned Microsoft Dynamics 365 for Finance and Operations to serve as the authoritative financial application for transactional accounting and operational cost capture across the business.
Configuration work focused on standard ERP Financial capabilities aligned to a manufacturing consumer packaged goods profile, including general ledger, accounts payable, accounts receivable, procurement workflows, inventory valuation and costing, and manufacturing financial integration such as work in process cost capture and lot or batch cost association. The implementation included configuration of financial close and period controls, chart of accounts and subledger reconciliation workflows, and functional design artifacts for business processes.
Operational tooling and system interactions reflect the organization context described in hiring and support notes, with reliance on Microsoft Office for reporting and Excel-based reconciliations, Microsoft Visio for process diagrams, and a ticket management system for triage of user issues and bugs. Experience expectations for Microsoft Dynamics 365 CRM indicate a complementary customer engagement system was recognized as part of the application landscape and available for cross functional alignment with finance and sales processes.
Governance and rollout responsibilities emphasized formalizing SDLC participation by business analysts, authoring test plans and procedures, writing functional design documents, executing testing and supporting troubleshooting, and training end users. The Technical Business Analyst role was framed to institutionalize documentation and testing disciplines, manage occasional vendor interactions and plant site work, and maintain ongoing application support and process standardization within the ERP Financial environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickLearn | Legacy | ClickLearn Platform | Digital Adoption | HCM | n/a | 2019 | 2019 |
In 2019, Clasen Quality Chocolate implemented the ClickLearn Platform for Digital Adoption to standardize procedural documentation and support supply chain reporting and sustainability tracking for key ingredients. The work took place in Madison, WI from October 2019 through July 2020, with a BI Business Analyst leading efforts to gather and cleanse data from multiple sources, create reporting templates, and act as the liaison between business and technical teams.
The ClickLearn Platform was used to author standard operating procedures and interactive guidance for Microsoft NAV, producing step by step content and training artifacts that were embedded alongside reporting workflows. Configuration focused on reusable reporting templates, documented process flows, and prioritization of automation for phased reporting improvements, leveraging Digital Adoption capabilities such as guided walkthroughs, task documentation, and knowledge capture.
Operational scope centered on supply chain and sustainability functions, with rollout governance driven by SOP authorship, content versioning, and business to technical team coordination to preserve accuracy of process documentation. Implementation reinforced structured handoffs between BI and operations, and established documented process flows and templates that supported staged automation of reporting tasks.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Clasen Quality Chocolate implemented Microsoft Power BI within its Analytics and BI footprint to support production planning and inventory management at the Middleton plant. The implementation targeted Production Planning and Scheduling, and Ingredient Planning and Inventory Management as core operational functions tied to the plant’s supply and production workflows.
Microsoft Power BI was used alongside Excel VBA to design reports and dashboards that collect, transform, and display operational data, highlighting aging and obsolete ingredients and finished goods. Functional capabilities implemented included visualizations for inventory status, safety stock review workflows, and scheduling views to inform production flexibility and inventory capacity decisions.
Operational coverage centered on the Middleton site, with the implementation explicitly coordinating with outside vendors and suppliers to improve visibility into outstanding orders and facilitate timely deliveries to support production. Reporting artifacts were presented as monthly summary recaps to management during Monthly Supply reviews, and data aggregation used Excel VBA scripts to feed Microsoft Power BI visualizations for actionable review.
Governance and process changes were driven by a designated project champion for the Aging and Obsolete Material continuous improvement effort, who facilitated bi-weekly disposition meetings and iteratively enhanced reports and processes to establish best practices for the team. The rollout emphasized recurring review cadences, ongoing report enhancements, and participation in a project team assessing strategic business decisions to provide recommendations to leadership.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Demand Forecasting and Planning | SCM |
|
2018 | 2018 |
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Supply Chain Management | SCM |
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2016 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Clasen Quality Chocolate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Clasen Quality Chocolate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||