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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Clasen Quality Chocolate Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2016 2017
In 2016, Clasen Quality Chocolate implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial system to consolidate finance and manufacturing financial controls across its corporate office in Madison, WI and multiple 24/7 plant sites. The deployment positioned Microsoft Dynamics 365 for Finance and Operations to serve as the authoritative financial application for transactional accounting and operational cost capture across the business. Configuration work focused on standard ERP Financial capabilities aligned to a manufacturing consumer packaged goods profile, including general ledger, accounts payable, accounts receivable, procurement workflows, inventory valuation and costing, and manufacturing financial integration such as work in process cost capture and lot or batch cost association. The implementation included configuration of financial close and period controls, chart of accounts and subledger reconciliation workflows, and functional design artifacts for business processes. Operational tooling and system interactions reflect the organization context described in hiring and support notes, with reliance on Microsoft Office for reporting and Excel-based reconciliations, Microsoft Visio for process diagrams, and a ticket management system for triage of user issues and bugs. Experience expectations for Microsoft Dynamics 365 CRM indicate a complementary customer engagement system was recognized as part of the application landscape and available for cross functional alignment with finance and sales processes. Governance and rollout responsibilities emphasized formalizing SDLC participation by business analysts, authoring test plans and procedures, writing functional design documents, executing testing and supporting troubleshooting, and training end users. The Technical Business Analyst role was framed to institutionalize documentation and testing disciplines, manage occasional vendor interactions and plant site work, and maintain ongoing application support and process standardization within the ERP Financial environment.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ClickLearn Legacy ClickLearn Platform Digital Adoption HCM n/a 2019 2019
In 2019, Clasen Quality Chocolate implemented the ClickLearn Platform for Digital Adoption to standardize procedural documentation and support supply chain reporting and sustainability tracking for key ingredients. The work took place in Madison, WI from October 2019 through July 2020, with a BI Business Analyst leading efforts to gather and cleanse data from multiple sources, create reporting templates, and act as the liaison between business and technical teams. The ClickLearn Platform was used to author standard operating procedures and interactive guidance for Microsoft NAV, producing step by step content and training artifacts that were embedded alongside reporting workflows. Configuration focused on reusable reporting templates, documented process flows, and prioritization of automation for phased reporting improvements, leveraging Digital Adoption capabilities such as guided walkthroughs, task documentation, and knowledge capture. Operational scope centered on supply chain and sustainability functions, with rollout governance driven by SOP authorship, content versioning, and business to technical team coordination to preserve accuracy of process documentation. Implementation reinforced structured handoffs between BI and operations, and established documented process flows and templates that supported staged automation of reporting tasks.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2015 2015
In 2015, Clasen Quality Chocolate implemented Microsoft Power BI within its Analytics and BI footprint to support production planning and inventory management at the Middleton plant. The implementation targeted Production Planning and Scheduling, and Ingredient Planning and Inventory Management as core operational functions tied to the plant’s supply and production workflows. Microsoft Power BI was used alongside Excel VBA to design reports and dashboards that collect, transform, and display operational data, highlighting aging and obsolete ingredients and finished goods. Functional capabilities implemented included visualizations for inventory status, safety stock review workflows, and scheduling views to inform production flexibility and inventory capacity decisions. Operational coverage centered on the Middleton site, with the implementation explicitly coordinating with outside vendors and suppliers to improve visibility into outstanding orders and facilitate timely deliveries to support production. Reporting artifacts were presented as monthly summary recaps to management during Monthly Supply reviews, and data aggregation used Excel VBA scripts to feed Microsoft Power BI visualizations for actionable review. Governance and process changes were driven by a designated project champion for the Aging and Obsolete Material continuous improvement effort, who facilitated bi-weekly disposition meetings and iteratively enhanced reports and processes to establish best practices for the team. The rollout emphasized recurring review cadences, ongoing report enhancements, and participation in a project team assessing strategic business decisions to provide recommendations to leadership.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demand Forecasting and Planning SCM 2018 2018
Supply Chain Management SCM 2016 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Clasen Quality Chocolate

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clasen Quality Chocolate Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clasen Quality Chocolate IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clasen Quality Chocolate digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clasen Quality Chocolate Technographics
Clasen Quality Chocolate is a Consumer Packaged Goods organization based in United States, with around 465 employees and annual revenues of $160.0 million.
Clasen Quality Chocolate operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, ClickLearn Platform and Microsoft Power BI, covering areas like ERP Financial, Digital Adoption and Analytics and BI.
Clasen Quality Chocolate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and ClickLearn.
Clasen Quality Chocolate recently adopted applications including Cisco Webex Meetings in 2021, Microsoft 365 in 2021 and Telerik Sitefinity CMS in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clasen Quality Chocolate’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Clasen Quality Chocolate’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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