Cleveland Browns
76 Lou Groza Blvd,
Berea, 44017, OH,
United States
Berea, 44017, OH,
United States
1 440-891-5000
Leisure and Hospitality
Cleveland Browns Technographics
Cleveland Browns Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland Browns and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cleveland Browns employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland Browns has purchased the following applications: Stripe Payments for Payment Processing in 2020, Ticketmaster for Reservation and Booking Management in 2010, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland Browns is running and its propensity to invest more and deepen its relationship with Stripe , Ticketmaster , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland Browns revenues, which have grown to $545.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland Browns intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cleveland Browns Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Cleveland Browns deployed Stripe Payments for Payment Processing on their public website. The deployment positions Stripe Payments as the primary online payment acceptance layer for the organization’s e-commerce and checkout flows.
Configuration emphasized core Payment Processing capabilities, including client-side card tokenization to limit PCI exposure, embedded checkout components to capture payment details, and server-side authorization and settlement workflows that record transaction status. Stripe Payments was set up to support card acceptance and common digital payment methods consistent with Payment Processing platform functionality.
The implementation was instrumented directly on the Cleveland Browns website, integrating payment capture into website checkout pages and logging payment events for internal transaction handling and reconciliation workflows. Stripe Payments provides the payment gateway layer that connects website payment flows to the club’s transaction records and back-office finance processes.
Governance focused on developer and operations ownership for payment integration, operational controls for refunds and dispute handling, and maintaining compliance responsibilities aligned with tokenization and PCI scope reduction approaches offered by Stripe Payments. The Cleveland Browns Stripe Payments Payment Processing deployment centralizes online payment operations for web-driven commerce and financial transaction tracking.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2010 | 2023 |
In 2010, the Cleveland Browns implemented Ticketmaster for Reservation and Booking Management on their website. The Ticketmaster implementation provides ticket inventory management, interactive seat maps, order management, ecommerce checkout, and access control capabilities aligned with Reservation and Booking Management platforms. Ticketmaster is integrated into the team's public web presence to centralize online and mobile ticket sales and to support box office and customer service workflows.
Deployment architecture routes public facing purchase flows from the Cleveland Browns website into Ticketmaster's hosted booking engine, enabling real time inventory updates and session based cart orchestration while delegating fulfillment and ticket delivery to the platform. Operational ownership spans ticketing operations, box office, marketing, and fan services, with governance centered on centralized inventory control, pricing and hold management, and sales channel reconciliation. The Cleveland Browns Ticketmaster Reservation and Booking Management implementation supports the organization’s ticketing and sales business functions across digital and onsite channels.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Cleveland Browns implemented Microsoft 365 to establish a cloud-first Collaboration platform across the organization. Public site references indicate Microsoft 365 is used in support of the ClevelandBrowns.com content and team collaboration workflows, aligning the application name Microsoft 365 with web-facing content operations.
The deployment reflects a tenant-based Microsoft 365 architecture, leveraging core Collaboration capabilities such as Exchange Online for enterprise email, Microsoft Teams for messaging and meetings, SharePoint for content management and intranet, OneDrive for user file storage, and Office desktop and web applications for document authoring. Configuration elements inferred from standard Microsoft 365 patterns include centralized identity and access via Azure Active Directory, role-based access controls for content editors, and SharePoint-driven content publishing pipelines used by the website team.
Operational scope covers internal communications, marketing and content teams, and administrative functions that manage site assets and publishing schedules. Governance practices are consistent with Collaboration category deployments, using SharePoint site provisioning, document retention and compliance controls, and centralized policy enforcement to manage content lifecycles and user access across the club’s collaboration footprint.
This implementation positions Microsoft 365 as the primary Collaboration platform for Cleveland Browns content collaboration and internal communications, with explicit usage tied to ClevelandBrowns.com content workflows and broader team productivity tooling.
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cleveland Browns
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cleveland Browns Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cleveland Browns IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cleveland Browns digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cleveland Browns Technographics
Cleveland Browns is a Leisure and Hospitality organization based in United States,
with around 500 employees and annual revenues of $545.0 million.
Cleveland Browns operates a diverse technology stack with applications such as
Stripe Payments, Ticketmaster and Microsoft 365,
covering areas like Payment Processing, Reservation and Booking Management and Collaboration.
Cleveland Browns has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Ticketmaster and Microsoft.
Cleveland Browns recently adopted applications including
BDVision in 2023, Quantcast Measure in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cleveland Browns’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cleveland Browns’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cleveland Browns technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.