Cleveland Cavaliers
1 Center Court,
Cleveland, 44115-4001, OH,
United States
Cleveland, 44115-4001, OH,
United States
1 216 420-2000
Leisure and Hospitality
Cleveland Cavaliers Technographics
Cleveland Cavaliers Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland Cavaliers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 736 Cleveland Cavaliers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland Cavaliers has purchased the following applications: Bread Pay for Payment Processing in 2023, Toptal for Contingent Labor Management in 2015, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland Cavaliers is running and its propensity to invest more and deepen its relationship with Bread Financial , Toptal , ABI MasterMind or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland Cavaliers revenues, which have grown to $391.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland Cavaliers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cleveland Cavaliers Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bread Financial | Legacy | Bread Pay | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 the Cleveland Cavaliers announced Bread Pay as their official Buy Now, Pay Later partner. Bread Pay is a Payment Processing solution delivering BNPL financing for tickets and merchandise at Rocket Mortgage FieldHouse and on the Cavaliers' online storefront in the United States. The implementation scope covers point-of-sale financing at the arena and installment checkout on the ecommerce channel, aligning payments and retail financing capabilities with the team’s ticketing and merchandise sales workflows.
Functional capabilities implemented include point-of-sale installment checkout, online BNPL payment option, and retail financing workflows for ticket purchases and merchandise. Operational coverage is the venue and online sales channels across the United States, and the public announcement did not list a systems integrator for the Bread Pay deployment. Public disclosures emphasize the partnership model to enable consumer financing at point of sale and online rather than describing detailed governance, technical architecture, or rollout sequencing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toptal | Legacy | Toptal | Contingent Labor Management | HCM | n/a | 2015 | 2015 |
In 2015, the Cleveland Cavaliers engaged Toptal under a Contingent Labor Management engagement to provision development and UX talent to build the Wine & Gold Nation fan membership portal. The work was executed during the 2015 NBA playoffs and went live before Game 1 of the 2015 NBA Finals, supporting digital customer engagement and marketing efforts in the United States and enabling millions of fans to engage online.
Toptal supplied contingent developers and designers who implemented the membership portal's core application layers, including fan registration and account management, user experience and front end interfaces, and commerce facing components tied to membership subscriptions. The Toptal team focused on rapid UI and UX iteration, feature configuration, and delivery of customer facing functionality required for a CRM and commerce facing rollout.
The implementation included integrations with CRM and commerce systems to support marketing workflows and transaction processing, with the portal front end integrated to backend APIs to orchestrate customer data and commerce actions. Operational coverage centered on marketing, digital engagement, and customer experience functions within the Cavaliers organization in the United States, with contingent talent embedded into existing product and marketing delivery teams.
Governance and delivery were organized around accelerated onboarding of contingent resources, short delivery cycles, and coordinated handoffs between Toptal consultants and Cavaliers stakeholders to meet the tight playoff timeline. The rollout prioritized readiness for CRM and commerce workflows before the NBA Finals, using contingent labor to compress schedule while aligning to the Cavaliers' marketing and customer engagement processes.
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Employee Self Service | HCM |
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2010 | 2011 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2013 | 2013 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Cleveland Cavaliers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cleveland Cavaliers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cleveland Cavaliers Technographics
Cleveland Cavaliers is a Leisure and Hospitality organization based in United States,
with around 736 employees and annual revenues of $391.0 million.
Cleveland Cavaliers operates a diverse technology stack with applications such as
Bread Pay, Toptal and GumGum,
covering areas like Payment Processing, Contingent Labor Management and Artificial Intelligence Marketing.
Cleveland Cavaliers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bread Financial, Toptal and GumGum.
Cleveland Cavaliers recently adopted applications including
Amazon Publisher Services in 2024, Bread Pay in 2023 and Qualtrics CustomerXM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cleveland Cavaliers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cleveland Cavaliers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cleveland Cavaliers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.