Cleveland Clinic
9500 Euclid Avenue,
Cleveland, 44195, OH,
United States
Cleveland, 44195, OH,
United States
1 800-223-2273
Healthcare
Cleveland Clinic Technographics
Cleveland Clinic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82608 Cleveland Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland Clinic has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2019, Epic ASAP for Clinical Trial Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland Clinic is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland Clinic revenues, which have grown to $15.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cleveland Clinic Tech Stack and Enterprise Applications
Cleveland Clinic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Cleveland Clinic implemented Oracle Cloud ERP, an ERP Financial application, to centralize and transform its finance function and support anticipated domestic and international growth. The cloud-based platform was launched with a planned rollout at Cleveland Clinic London in 2019 and an expansion to Cleveland Clinic’s domestic locations in 2020, positioning Oracle Cloud ERP as the core finance system across the health system.
The implementation of Oracle Cloud ERP emphasized financial forecasting, revenue management, and enhanced data integration to enable more effective decision making for supply procurement and inventory management. Oracle Cloud ERP was paired with Oracle Supply Chain Management Cloud to enable automated supply and demand planning and to introduce real-time operational insights for finance and supply chain teams.
Operational coverage extended beyond back-office accounting to include procurement, inventory management, and front-line provider workflows, with design intent to benefit back-office personnel, providers and patients. The platform architecture is cloud native and scalable, enabling a single ERP Financial backbone that supports multi-site and cross-border configuration, centralized master data and shared analytical models.
Governance and process transformation focused on modernizing finance workflows to increase productivity and reduce operating costs, while establishing data integration touchpoints between clinical and operational systems to support supply chain decisions. Cleveland Clinic leadership framed the move as a strategic commitment to evolve IT and finance platforms, using Oracle Cloud ERP to create a future-proof business platform for the organization.
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Expense Management | ERP |
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2015 | 2015 |
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Cleveland Clinic HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, Cleveland Clinic implemented Oracle Cloud HCM as a Core HR platform to centralize Human Resources, payroll, talent and compensation workflows. The implementation focused on Global HR and Payroll for workforce deployment, workforce development covering Talent, Performance and Goal Management, and Compensation Management for compensation and benefits administration across the health system.
Oracle Cloud HCM was configured to support bulk data load and transactional processing using HCM Data Loader and Cloud File Based Data Import FBDI, and teams leveraged HCM DBI Export Worksheet database items introduced in release 13 for element and balance extraction. Configuration work included HCM Transactional Analysis Duty to provide access to out of the box reports and to enable creation of OTBI and BIP reports aligned to HCM subject areas.
Integrations were built using Oracle Integration Cloud and Integration Cloud Service, employing Universal Content Management Webservices for file based integrations. A custom payroll extract was developed to pick employee data from Oracle Cloud HCM and pass it to the ADP vendor for payroll processing, and Cloud FBDI processes were used to migrate employee records from Lawson into the SaaS environment with SQL validation queries to confirm source to target integrity.
Reporting and analytics were delivered through Oracle Transactional Business Intelligence OTBI and BIP, with daily and weekly OTBI reports and dashboards for headcount, terminations, salary changes, department changes and band changes. Implementation teams used Oracle Rel13_HCM_OTBI_Database_Mapping_with_View Objects lineage artifacts to map HCM PVOs to OTBI subject areas and to migrate data from base tables into transactional reporting tables.
Operational governance centered on managing bulk loads and ongoing data maintenance using HCM Data Loader and FBDI, establishing integration routines through OIC and ICS, and enabling HR teams to produce standardized OTBI/BIP outputs. Oracle Cloud HCM was positioned as the Core HR system of record for Cleveland Clinic HR and payroll operations.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2022 | 2022 |
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Cleveland Clinic ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Cleveland Clinic implemented Epic ASAP within a Clinical Trial Management context, establishing Epic ASAP as a core source for clinical operational data. The deployment was associated with a broader data platform effort to centralize EPIC module data for reporting and analytics.
The implementation built a multi layer database architecture to transform EPIC data into a Teradata data warehouse, with a data vault model used to translate EPIC Clarity data into Teradata. Standards were established for ACQ layer ETL packages and for EXP layer ETL packages, and Informatica processes were implemented to transfer data from EPIC file data to the ACQ layer and from the ACQ layer to the EXP layer. Procedures and standards were also defined for moving data from the EXP layer to the presentation layer.
Functional capabilities implemented alongside Epic ASAP included ETL extraction from EPIC Clarity, EPIC file exports, XML and Excel sources, and loading into SQL Server and Teradata for reporting. Reporting and business intelligence artifacts produced included DataMart and dashboards for EPIC Inpatient, Stork, ASAP, ADT, and EPIC Resolute modules, plus a dashboard and DataMart for tracking COVID and flu patients. Tools and runtime components used were Informatica, SSIS, Tableau, SAS, SAP BOBJ Universe, Xcelsius, Oracle, and SQL Server 2012 and 2019.
Integrations explicitly encompassed EPIC Clarity and EPIC Workbench report outputs, Vizient submission ETL processes, and enterprise reporting through Business Objects scheduling. The relationship between Cleveland Clinic Epic ASAP Clinical Trial Management reporting workflows and the data warehouse was direct, with Epic ASAP data channeled into ACQ, EXP, and presentation layers to serve clinical analytics, decision support, and regulatory submission workflows.
Governance and process work included defining ETL coding standards, implementing Informatica and SSIS package patterns, translating client requirements into technical specifications, and maintaining the Microsoft SQL Server development environment. Deliverables called out in the implementation record include the data vault model, standardized ACQ and EXP ETL processes, multiple DataMarts, and a set of dashboards to support clinical reporting and operational decision making.
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Electronic Health Record | ERP Services and Operations |
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2001 | 2001 |
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Electronic Health Record | ERP Services and Operations |
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2024 | 2024 |
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Electronic Health Record | ERP Services and Operations |
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2010 | 2010 |
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Electronic Health Record | ERP Services and Operations |
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2010 | 2010 |
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2010 | 2010 |
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Healthcare ERP | ERP Services and Operations |
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2010 | 2010 |
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Healthcare ERP | ERP Services and Operations |
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2010 | 2010 |
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Healthcare ERP | ERP Services and Operations |
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2011 | 2011 |
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Cleveland Clinic AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Cleveland Clinic Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Cleveland Clinic Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Cleveland Clinic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Cleveland Clinic Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2017 | 2017 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Cleveland Clinic SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Cleveland Clinic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Cleveland Clinic TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2010 | 2010 |
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Cleveland Clinic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Cleveland Clinic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Cleveland Clinic
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Business Intelligence | Director | IT | |
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Director, Business Analytics | Director | Finance | |
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Executive Director of Enterprise Information Management & Analytics | Director | IT | |
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Accounts Payable/Travel Manager | Manager | Finance | |
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Director IT Solutions | Director | IT | |
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Senior Executive and Regional CIO | CXO | IT | |
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IT Director | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Senior Director, Financial Accounting | Director | Finance | |
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Finance Director | Director | Finance | |
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Finance Director | Director | Finance | |
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Finance Director, Information Technology | Director | Finance | |
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Director of Strategic Sourcing | Supply Chain Management | Director | Procurement | |
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Director of Workforce Planning | Director | HR | |
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Senior Director, Global Mobility and Global Human Resources | Director | HR | |
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CIO | CXO | Finance | |
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CHRO | CXO | HR | |
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COO | CXO | Finance | |
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Finance Director | Director | Finance | |
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Chief Financial Officer, Florida Region | CXO | Finance | |
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IT Lead of Integrations - Business Applications | Manager | IT | |
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Chief of HR Services | CXO | HR | |
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Senior Director, Human Resources | Director | HR | |
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Chief Technology Officer | CXO | IT | |
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Executive Director, HR Operations | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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HR Director | Director | HR | |
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Recruiting, Talent Acquisition, Talent Sourcing | Manager | Procurement | |
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Executive Director Information Technology | Director | IT | |
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Customer Service Support Manager | Manager | Customer Service | |
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Finance Director, Technology Business Management & Enterprise Business Management | Director | Finance | |
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IT Director | Director | IT | |
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Director, IT Operational Efficiency | Director | IT | |
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IT Director | Director | IT | |
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SVP, Chief Information Officer | CXO | IT | |
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Director of Automation Solutions | Director | IT | |
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RPA Systems Analyst | Non Manager | IT | |
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Apps Being Evaluated by Cleveland Clinic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cleveland Clinic IT executives and key decision makers. This section highlights Cleveland Clinic's latest recorded technology evaluations, including Press Ganey HX Platform for Employee Experience on 2026-01-24 and Oracle Cerner Millennium for Electronic Health Record on 2026-01-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cleveland Clinic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-24 | Cleveland Clinic | Evaluated | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | HCM |
| 2026-01-22 | Cleveland Clinic | Evaluated | Oracle | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Cleveland Clinic Technographics
Cleveland Clinic is a Healthcare organization based in United States,
with around 82608 employees and annual revenues of $15.94 billion.
Cleveland Clinic operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Epic ASAP,
covering areas like ERP Financial, Core HR and Clinical Trial Management.
Cleveland Clinic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Epic Systems.
Cleveland Clinic recently adopted applications including
Palantir AIP Platform in 2025, Epic MyChart in 2024 and Palantir Foundry in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cleveland Clinic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cleveland Clinic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cleveland Clinic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.