Blumenau, 89010-330,
Brazil
Clic Tecnologia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clic Tecnologia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Clic Tecnologia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clic Tecnologia has purchased the following applications: Merlin Chatbot for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2019, Hubspot CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clic Tecnologia is running and its propensity to invest more and deepen its relationship with Merlin Tecnologia , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clic Tecnologia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clic Tecnologia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Merlin Tecnologia | Legacy | Merlin Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Clic Tecnologia deployed Merlin Chatbot on its public website. The implementation uses Merlin Chatbot, classified under Chatbots and Conversational AI, to instrument website engagement for this 10 employee professional services firm in Brazil. The scope is customer-facing web interactions, focused on handling routine inquiries and qualifying prospects through conversational flows and web-based lead capture. The deployment is centered on the corporate site as the primary operational touchpoint.
Configuration centered on a vendor-provided web embed and an admin console for conversation design, leveraging intent classification, scripted dialog flows, a managed FAQ knowledge base, fallback handling, and simple form-based lead capture. Operational ownership and governance are retained by internal staff for content updates and intent tuning, with iterative configuration cycles appropriate to a small team. The Merlin Chatbot instance operates as a lightweight, cloud-hosted conversational layer directly integrated into the website, reflecting standard Chatbots and Conversational AI functional patterns for professional services firms.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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