Cluid Housing Association
159-161 Upper Sheriff Street,
Dublin, D01 R8N0,
Ireland
Dublin, D01 R8N0,
Ireland
353 1 707 2088
Non Profit
Cluid Housing Association Technographics
Cluid Housing Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cluid Housing Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Cluid Housing Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cluid Housing Association has purchased the following applications: MRI Affordable Housing for Real Estate Property Management in 2017, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cluid Housing Association is running and its propensity to invest more and deepen its relationship with MRI Software , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cluid Housing Association revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cluid Housing Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cluid Housing Association Tech Stack and Enterprise Applications
Cluid Housing Association ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Sage 200 | MRI Affordable Housing | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Cluid Housing Association implemented MRI Affordable Housing as its Real Estate Property Management solution, initiating a structured migration from Sage 200 into Castleton Finance and Housing components. The finance officer led testing and the migration effort, aligning cutover activities with company policy and UAT schedules.
Configuration focused on core finance and housing management capabilities, explicitly including accounts receivable, payments processing, grants allocation from MABS, RAS and HAP government schemes, and rent account management for approximately 7,300 tenants. The deployment supported monthly, quarterly and annual reporting, daily uploads of payments, debit charge runs, cash management, refund reconciliations and balance sheet reconciliations to maintain ongoing financial control.
Operational integrations and coverage were centered on finance, housing services, the Contact Centre and Treasury, with the project coordinating with local authorities on tenant matters and with front line teams for rent query resolution. The implementation also incorporated invoice upload support into the organization P2P workflow and required UAT of the housing management system in conjunction with IT to validate transaction flows and reconciliations.
Governance activities included internal audit preparation and the production of monthly management accounts, with finance-led testing used to certify migration accuracy and reconciliation processes. MRI Affordable Housing was positioned to centralize Real Estate Property Management and finance processes across Cluid Housing Association.
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Cluid Housing Association AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Cluid Housing Association implemented Tawk.to on its public website to provide real-time resident engagement and online inquiry handling. Cluid deployed Tawk.to as a Chatbots and Conversational AI application delivered via an embedded web chat widget, connecting site visitors to live agents and capturing asynchronous messages when agents are unavailable.
The implementation uses the Tawk.to web embed and SaaS administration console to configure agent accounts, role based access, chat routing and transcript logging. Functional capabilities implemented include the live chat widget, visitor presence and typing indicators, canned responses and offline message capture, with chat transcripts retained for operational review. Operational coverage centers on tenant and resident support workflows managed by Cluid’s customer service teams, with configuration and oversight centralized through the Tawk.to dashboard to support agent assignment and recordkeeping.
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Cluid Housing Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cluid Housing Association implemented Microsoft 365 for Collaboration. The deployment established Microsoft 365 as the primary Collaboration platform for a 250 employee nonprofit operating in Ireland, supporting administrative, housing operations, tenant services, and finance business functions.
The Microsoft 365 implementation includes core Collaboration capabilities such as Exchange Online for email, SharePoint for intranet and document management, Microsoft Teams for real-time communication, and OneDrive for personal file storage, aligning with common collaboration and document-centric workflows. Configuration and tenant administration are consistent with centralized Microsoft 365 management models, including user provisioning, group and permission structures, and policy-based controls to govern information access and sharing.
Microsoft 365 is referenced within Cluid Housing Association public website source code, indicating the platform is present in their web asset footprint and may be used for public authentication or contact form workflows. Governance is implied to be IT led, with operational coverage spanning corporate and frontline housing teams, and the implementation positions Microsoft 365 as the collaboration backbone for cross-functional communication and document collaboration.
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Cluid Housing Association eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cluid Housing Association
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Head of Corporate Finance & Treasury | Director | Finance | |
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Finance Planning Manager | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Apps Being Evaluated by Cluid Housing Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cluid Housing Association IT executives and key decision makers. This section highlights Cluid Housing Association's latest recorded technology evaluations, including HiBob HR for Core HR on 2025-02-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cluid Housing Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-04 | Cluid Housing Association | Evaluated | HiBob | HiBob HR | Core HR | HCM |
FAQ - APPS RUN THE WORLD Cluid Housing Association Technographics
Cluid Housing Association is a Non Profit organization based in Ireland,
with around 250 employees and annual revenues of $53.0 million.
Cluid Housing Association operates a diverse technology stack with applications such as
MRI Affordable Housing, Tawk.to and Microsoft 365,
covering areas like Real Estate Property Management, Chatbots and Conversational AI and Collaboration.
Cluid Housing Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MRI Software, Tawk.to and Microsoft.
Cluid Housing Association recently adopted applications including
WooCommerce in 2022, Tawk.to in 2018 and MRI Affordable Housing in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cluid Housing Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cluid Housing Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cluid Housing Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.