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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

Cms It Services
Location
46 Rugby Avenue,
Greenford, UB6 0EZ,
United Kingdom
Website
https://www.cmssolutionsinc.co.uk/
Phone
n/a
Artw industry
Professional Services
Employee
Revenue

Cms It Services Technographics

Cms It Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cms It Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Cms It Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Cms It Services has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cms It Services is running and its propensity to invest more and deepen its relationship with My Live Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cms It Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cms It Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Cms It Services Tech Stack and Enterprise Applications

Cms It Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Cms It Services implemented My Live Chat on its public website. The deployment uses My Live Chat as a Chatbots and Conversational AI solution to provide real-time visitor engagement on cmssolutionsinc.co.uk, scaled to the needs of a 10 person professional services firm. The My Live Chat installation centers on a client-side chat widget embedded in the website and an agent console for staff to receive and respond to messages. Functional capabilities observed align with the Chatbots and Conversational AI category and include live text chat, canned responses and templates, visitor presence and session tracking, chat transcripts and offline messaging to capture inquiries outside business hours. Configuration appears focused on straightforward routing and manual agent handling with template-driven responses rather than complex orchestration. Operational scope covers customer-facing business functions such as support and lead capture, managed by an internal team based in the United Kingdom. Governance and administration are handled through the application admin console on a site level, enabling rapid updates to availability, messaging and response templates. This entry documents Cms It Services using My Live Chat in 2017 and links the company to the Chatbots and Conversational AI category for GTM and operational mapping.
Cms It Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Cms It Services implemented Microsoft 365 for Collaboration. The deployment is referenced on the company website and supports core collaboration workflows across the UK professional services firm of about 10 employees. Cms It Services implemented Microsoft 365 to provide Collaboration capabilities for business functions including team communication, document sharing, and email. The Microsoft 365 implementation centered on standard Collaboration modules including Exchange Online for email, SharePoint Online for document libraries and intranet content, OneDrive for personal file sync, Microsoft Teams for chat and meetings, and the Office productivity suite. Configuration activities aligned with a small-team operational model, covering tenant-level settings, user provisioning, mailbox configuration, and SharePoint site structure. The company uses Microsoft 365 on their website, indicating a direct association between the tenant and web-facing content or messaging.

IT Decision Makers and Key Stakeholders at Cms It Services

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Cms It Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cms It Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cms It Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cms It Services Technographics
Cms It Services is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
Cms It Services operates a diverse technology stack with applications such as My Live Chat and Microsoft 365, covering areas like Chatbots and Conversational AI and Collaboration.
Cms It Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as My Live Chat and Microsoft.
Cms It Services recently adopted applications including My Live Chat in 2017 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cms It Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cms It Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cms It Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.