Cape Girardeau, 63701-8476, MO,
United States
Coad Toyota Technographics
Coad Toyota Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coad Toyota and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Coad Toyota employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coad Toyota has purchased the following applications: DealerBuilt DMS for Dealership Management in 2011, LiveChat for Chatbots and Conversational AI in 2020, GoDaddy Webmail for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coad Toyota is running and its propensity to invest more and deepen its relationship with DealerBuilt , LiveChat, Inc. , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coad Toyota revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coad Toyota intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coad Toyota Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DealerBuilt | Legacy | DealerBuilt DMS | Dealership Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Coad Toyota implemented DealerBuilt DMS to manage dealership service and parts operations at its single-site location. The deployment focused on operationalizing core Dealership Management functions across the service lane and parts counter, aligning application use with day-to-day technician and parts clerk workflows for a 50-employee dealership.
The DealerBuilt DMS configuration emphasized parts inventory management, parts lookup and catalog referencing, parts ordering and vendor price tracking, and work order driven parts assignment. Staff used DealerBuilt DMS to assist diagnosing part needs during service intake and repair validation, leveraging integrated parts cataloging and work order linkage to ensure correct part selection and ordering workflows.
Operational coverage centered on parts and service business functions, with the DealerBuilt DMS serving as the authoritative record for parts availability, work order parts allocation, and technician assignment. Governance changes concentrated on aligning parts diagnosis procedures and parts counter fulfillment to system-driven processes, standardizing how technicians document required parts and how parts staff fulfill and order inventory within the Dealership Management application.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Coad Toyota implemented LiveChat on its public website. LiveChat is deployed as a Chatbots and Conversational AI solution providing an embedded customer messaging widget for site visitors to initiate inquiries and capture leads. The deployment is focused on web based engagement to support inbound customer questions related to sales and service.
The implementation uses an embedded chat widget and a browser based agent console consistent with Chatbots and Conversational AI platforms, enabling queue based routing, canned responses, and chat transcript capture to record interactions. Operational scope targets the customer facing website, with front line sales and service staff using the console to manage conversations and document customer intents. Governance centers on chat handling procedures and transcript retention to operationalize online customer engagement for the dealership.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Coad Toyota implemented GoDaddy Webmail as its primary Collaboration application. The deployment is referenced on the company website and provides webmail access for corporate email on the coadtoyota.com domain.
GoDaddy Webmail is configured to deliver standard email functionality, including inbox management, web-based message composition, SMTP outbound routing, and IMAP or POP inbound access. The implementation also includes calendar and contacts capabilities, along with spam filtering and attachment handling consistent with hosted webmail offerings.
The environment is hosted and managed by GoDaddy, with mailbox provisioning and administrative controls handled through the GoDaddy account management console and domain settings for coadtoyota.com. DNS and MX record configuration for the domain are part of the deployment, aligning email routing with the hosted GoDaddy Webmail service.
Operational ownership covers company-wide email for Coad Toyota, and account administration, mailbox lifecycle, and basic user management are executed through the vendor portal. The architecture reflects a centralized Collaboration model where core email, calendar, and contact functions are delivered as a hosted service by GoDaddy Webmail.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Coad Toyota
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coad Toyota Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||