Coats
4th Floor, 14 Aldermanbury Square,
London, EC2V 7HS,
United Kingdom
London, EC2V 7HS,
United Kingdom
44 20 8210-5000
Manufacturing
Coats Technographics
Coats Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coats and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Coats employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coats has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP SuccessFactors Employee Central Time Off for Absence and Leave Management in 2019, SAP Concur Travel for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coats is running and its propensity to invest more and deepen its relationship with SAP , Avature , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coats revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coats intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coats Tech Stack and Enterprise Applications
Coats ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Coats implemented SAP ERP ECC 6.0 in the ERP Financial category and replatformed its SAP HANA database to Microsoft Azure. The cloud-first deployment established four separate SAP ECC on HANA instances for North America, South America, Europe, and Asia, alongside a consolidated enterprise instance to support global financial and operational processing.
The implementation configured SAP ERP ECC 6.0 to support core financial processing together with production planning, scheduling, and reporting workloads typical of an industrial manufacturer. Configuration emphasis was placed on accelerating planning cycles and shortening transactional and batch reporting windows, leveraging in-memory HANA performance characteristics within the SAP ERP ECC 6.0 environment.
Hosting SAP HANA on Azure is the primary infrastructure signal, and the architecture enabled near-real-time production planning changes that previously required overnight runs. Operational coverage spans Coats manufacturing and supply chain functions across multiple regions, enabling same-day factory production planning and the ability to insert rush orders into the production schedule within the same day rather than waiting 24 to 48 hours.
Coats reported significant outcome-level impacts tied directly to the SAP ERP ECC 6.0 on HANA in Azure deployment, including materially reduced transaction times and compression of report generation from six hours to six minutes. These performance improvements accelerated delivery of finished goods and sped up the companys production engine, improving customer service and delivery performance.
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2015 | 2015 |
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Coats HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Time Off | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019 Coats implemented SAP SuccessFactors Employee Central Time Off as part of a global SuccessFactors HRIS deployment. The implementation was carried out under HR Process and Systems leadership and targeted the companywide HR service delivery environment covering the firm’s global employee population and core HR processes. This deployment specifically incorporated SAP SuccessFactors Employee Central Time Off within a broader SuccessFactors footprint that included Employee Central, Time Off, Compensation and Succession modules.
Configuration work focused on standard Absence and Leave Management capabilities, with explicit configuration of workflows, business rules and security permission auditing. The team performed bulk uploads and bulk amends for employee and leave records, designed and executed UI configurations and custom notification templates, and completed functional and integration testing for time off processes. SAP SuccessFactors Employee Central Time Off was configured to support reporting and auditing needs using inbuilt reporting tools and custom reports ranging from headcount to compensation related datasets.
Integrations and operational coverage were part of the scope, with integration setup performed to connect the SuccessFactors HRIS to adjacent talent and expense systems. The HRIS environment was integrated operationally alongside Cornerstone Performance and Learning Management functions and the Concur expense implementation that the HR team led for the UK business, enabling coordinated HR data flows and learning compliance tracking. Ongoing operational activities included global super admin tasks and quarterly upgrade reviews for connected learning and performance modules.
Governance and rollout followed a project path from RFP participation to hands on implementation, data migration and post go live support. Governance controls emphasized configuration of business rules, audit of security permissions and structured testing of notifications and reporting. The HR Process and Systems function retained ownership of reporting, system administration and periodic upgrades to sustain the Absence and Leave Management capability within SAP SuccessFactors Employee Central Time Off.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Coats ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Coats implemented SAP Concur Travel. SAP Concur Travel is a Travel Management application deployed as part of a broader finance transformation program to enhance existing SAP systems and introduce complementary technologies to meet regulatory requirements at Coats Plc. The deployment targeted corporate travel and expense workflows and was positioned to support finance and travel management business functions across the organization.
The implementation configured core Travel Management capabilities including travel booking orchestration, employee expense reporting, multi-tier approval workflows, and policy enforcement controls. Configuration work emphasized electronic receipt capture and mobile expense submission, structured expense report audit trails, and controls designed to align travel and expense processing with month end finance activities.
SAP Concur Travel was implemented in parallel with Microsoft System Center Service Manager and BlackLine, and integrated into Coats' enhanced SAP landscape for financial posting and reconciliation. Governance for the rollout established cross-functional ownership between finance, procurement, and travel teams, with change control coordinated through the central finance transformation program to ensure regulatory compliance and consistent operational processes.
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Coats Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Coats Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Coats Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Coats eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Coats CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2009 | 2009 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Coats EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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Coats Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2009 | 2010 |
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Supplier Relationship Management | Procurement |
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2009 | 2009 |
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Coats TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Coats PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Coats IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Coats CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2019 | 2019 |
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Endpoint Management | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Coats
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, Financial Planning & Analysis | Manager | Finance | |
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VP Global Technology & Solutions | VP | IT | |
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Senior Vice President - Global Online and Digital Transformation | VP | IT | |
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Vice President of Digital | VP | IT | |
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Global Head of Finance Transformation | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Global IT Finance Manager | Manager | IT | |
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Supply Solutions Lead - Global IT | Manager | IT | |
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Finance Director, Footwear Division | Director | Finance | |
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Head of Group Financial Planning & Analysis | Director | Finance | |
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CIO | CXO | Finance | |
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Head of Group Management Accounting | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Finance Director EMEA & LatAm | Director | Finance | |
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Head of Global IT Finance Transformation | Director | IT | |
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Director of Finance Crafts North America | Director | Finance | |
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Finance Director | Director | Finance | |
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Global Finance Director, Performance Materials | Director | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Manager, Global Talent & Learning | Manager | HR | |
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Finance Manager | Manager | Finance | |
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Finance Manager for Crafts North America | Manager | Finance | |
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Director of Logistics/Supply Chain | Director | Supply Chain | |
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Account Receivables Lead/Credit Analyst | Manager | Finance | |
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Global Procurement Director | Director | Procurement | |
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Supply Chain Systems Director | Director | Supply Chain | |
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Digital Marketing Director | Director | Marketing | |
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Senior Director, Customer Operations | Director | Customer Service | |
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Customer Operations & Projects Officer | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Chief Human Resources | CXO | HR | |
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VP of Human Resources | VP | HR | |
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Global Director of Data Science and Analytics at Coats | Director | IT | |
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Managing Director | Director | Finance | |
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Senior Financial Reporting Manager | Manager | Finance | |
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Group Financial Controller | Director | Finance | |
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Group FP&A Manager | Manager | Finance | |
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EMEA Global Accounts | Manager | Finance | |
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Technical Project Lead | Manager | IT | |
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Technical Manager | Manager | Operations | |
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Managing Director, Global Accounts | Director | Finance | |
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CFO and Executive Director | Director | Finance | |
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Group CHRO | CXO | HR | |
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Human Resource Information System Manager | Manager | HR | |
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VP Digital & Technology | VP | IT | |
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ERP Programme Manager | Manager | IT | |
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Technology Lead- VIP Services | Manager | IT | |
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Director, HR Systems & Performance | Director | HR | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Coats Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coats IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coats digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Coats Technographics
Coats is a Manufacturing organization based in United Kingdom,
with around 18000 employees and annual revenues of $1.50 billion.
Coats operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central Time Off and SAP Concur Travel,
covering areas like ERP Financial, Absence and Leave Management and Travel Management.
Coats has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Coats recently adopted applications including
Action1 Platform in 2025, Arist Course Creator in 2024 and ADP Payroll in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coats’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coats’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coats technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.