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Coca-Cola Enterprises, Inc
Location
2500 Windy Ridge Pkwy SE Suite 1400,
Atlanta, 30339, GA,
United States
Website
https://www.coca-cola.com/
Phone
1 404-676.2683
Artw industry
Consumer Packaged Goods
Employee
Revenue

Coca-Cola Enterprises, Inc Technographics

Coca-Cola Enterprises, Inc Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Coca-Cola Enterprises, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13250 Coca-Cola Enterprises, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Coca-Cola Enterprises, Inc has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017, LiveOps Social for Call Center in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Coca-Cola Enterprises, Inc is running and its propensity to invest more and deepen its relationship with DigitalOcean , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Coca-Cola Enterprises, Inc revenues, which have grown to $7.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coca-Cola Enterprises, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Coca-Cola Enterprises, Inc Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DigitalOcean Legacy DigitalOcean Droplets Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveOps Legacy LiveOps Social Call Center CRM n/a 2011 2011
In 2011, Coca-Cola Enterprises, Inc implemented LiveOps Social in the Call Center category to extend multichannel contact center and social-media engagement capabilities across United States operations. The deployment is described in industry reporting as supporting social-media and multichannel contact center services that tie into CRM and online reputation management workflows. The LiveOps Social implementation centered on social-media monitoring, multichannel interaction routing, and agent-facing interaction management, with a unified agent desktop to handle social posts, messages, and traditional contact channels. Configuration emphasized tagging and queue rules, moderation workflows, and automated case creation that linked social interactions into CRM records to preserve customer context across channels. Integrations referenced in public reporting include CRM linkage and online reputation management systems, enabling social interactions to be associated with customer records and escalated through established service workflows. Operational coverage targeted customer service and digital engagement functions within Coca-Cola Enterprises, Inc United States operations, with contact center agents and social teams responsible for monitoring, response, and escalation. Governance and process changes implied by the implementation included centralized social engagement governance, formalized escalation and moderation workflows, and role based access controls for social moderators and contact center staff to manage brand reputation and update CRM data. LiveOps Social was used to instrument multichannel contact handling and online reputation workflows inside the Call Center environment.
Customer Experience CRM 2018 2018
Data Management Platform CRM 2014 2014
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2002 2002
Marketing Analytics CRM 2020 2020
Marketing Analytics, Customer Analytics CRM 2015 2015
Marketing Analytics, Data Management Platform CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2017 2017
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2013 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Learning and Development HCM 2015 2015
Recruiting HCM 2005 2005
Time Clock (Hardware) HCM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2019 2019
IT Decision Makers and Key Stakeholders at Coca-Cola Enterprises, Inc
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Coca-Cola Enterprises, Inc Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Coca-Cola Enterprises, Inc Technographics

Coca-Cola Enterprises, Inc is a Consumer Packaged Goods organization based in United States, with around 13250 employees and annual revenues of $7.60 billion.

Coca-Cola Enterprises, Inc operates a diverse technology stack with applications such as DigitalOcean Droplets, Adobe Connect and LiveOps Social, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Call Center.

Coca-Cola Enterprises, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DigitalOcean, Adobe Systems and LiveOps.

Coca-Cola Enterprises, Inc recently adopted applications including Magnite (ex Rubicon Project) in 2023, Grupo Spec idRock in 2022 and Teads Platform in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Coca-Cola Enterprises, Inc’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Coca-Cola Enterprises, Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Coca-Cola Enterprises, Inc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.