AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Collecting Warehouse, LLC Tech Stack and Enterprise Applications

Collecting Warehouse, LLC ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2019 2019
In 2019, Collecting Warehouse, LLC implemented Oracle NetSuite ERP. The deployment centers on ERP Financial capabilities to consolidate accounting and order management for the company’s distribution and online storefront. Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, cash management, tax and financial reporting, alongside distribution aligned modules such as order management, inventory management and procurement. Configuration focused on standard ERP workflows for order to cash and procure to pay, with automation of invoicing and journal posting and role based access controls to separate finance, operations and fulfillment responsibilities. The implementation is used on their website to capture orders and to feed transactional data into Oracle NetSuite ERP for downstream fulfillment and accounting. Governance changes emphasized a standardized chart of accounts, defined approval workflows for billing and vendor payments, and tighter month end control processes to align distributed warehouse operations with centralized financial close practices.
Payment Processing ERP 2020 2020
Collecting Warehouse, LLC AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Provide Support Legacy Provide Support Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, Collecting Warehouse, LLC implemented Provide Support as a web chat deployment within the Chatbots and Conversational AI category. The implementation places Provide Support on the company website to handle customer inquiries for the 50 employee distribution business. The deployment configures Provide Support with core chat capabilities typical for the category, including an embedded website chat widget, canned responses for common queries, visitor session monitoring, session transcripts, and offline messaging. These functional modules enable synchronous agent led conversations and asynchronous message capture when agents are unavailable. Integration is limited to website embedding, with chats routed to internal support agents through the Provide Support console and transcripts retained inside Provide Support for reference. Operational coverage is focused on customer support and online sales inquiry handling on the public site, centralizing inbound web conversations through the chat interface. Governance and workflow are managed by the customer service organization, which configures agent availability, scripted responses, and transcript retention within Provide Support to standardize web chat handling. Provide Support serves as the primary conversational touchpoint for web visitors, instrumenting agent workflows and conversation records for ongoing support operations.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collecting Warehouse, LLC Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Collecting Warehouse, LLC implemented Microsoft 365. The company deployed Microsoft 365 as a Collaboration platform to standardize communication and document management across its 50 employee distribution operation. The implementation leveraged core Microsoft 365 workloads including Exchange Online for corporate email, SharePoint Online for centralized document libraries and intranet pages, Microsoft Teams for chat and meetings, OneDrive for personal file sync, and the Office desktop and web applications for productivity. Configuration emphasized tenant level account provisioning, group based permission structures, mailbox and site provisioning, and file sync policies to support warehouse operations, order processing, sales, customer service, finance, and administrative workflows. Automation focused on user lifecycle workflows and license assignment consistent with small to mid market deployment patterns. The deployment is surfaced on the corporate website, with Microsoft 365 email contact points and SharePoint hosted content links used for customer facing support and contact workflows. Public facing content references indicate the organization uses Microsoft 365 for both internal collaboration and web visible customer information. Governance was established at the tenant level with administrative role segregation, group based access controls, and basic information governance controls such as site level permissioning and document library organization. Ongoing operational management centers on user provisioning, license management, and maintenance of SharePoint sites and Teams spaces to sustain daily collaboration across distribution and office functions.
Collaboration Collaboration 2021 2021
Collecting Warehouse, LLC eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2015 2015
Collecting Warehouse, LLC CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2011 2011
Marketing Automation CRM 2017 2017
Collecting Warehouse, LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Collecting Warehouse, LLC

First Name Last Name Title Function Department Email Phone
Operations Manager Manager Finance
President CXO Finance

Apps Being Evaluated by Collecting Warehouse, LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Collecting Warehouse, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Collecting Warehouse, LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Collecting Warehouse, LLC Technographics
Collecting Warehouse, LLC is a Distribution organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Collecting Warehouse, LLC operates a diverse technology stack with applications such as Oracle NetSuite ERP, Provide Support and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Collecting Warehouse, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Provide Support and Microsoft.
Collecting Warehouse, LLC recently adopted applications including CodeTwo Email Signatures in 2021, PayPal Enterprise in 2020 and Oracle NetSuite SuiteCommerce in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Collecting Warehouse, LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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