Fairfield, 45014, OH,
United States
Collecting Warehouse, LLC Technographics
Collecting Warehouse, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Collecting Warehouse, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Collecting Warehouse, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Collecting Warehouse, LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Provide Support for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Collecting Warehouse, LLC is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Provide Support or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Collecting Warehouse, LLC revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Collecting Warehouse, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collecting Warehouse, LLC Tech Stack and Enterprise Applications
Collecting Warehouse, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Collecting Warehouse, LLC implemented Oracle NetSuite ERP. The deployment centers on ERP Financial capabilities to consolidate accounting and order management for the company’s distribution and online storefront.
Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, cash management, tax and financial reporting, alongside distribution aligned modules such as order management, inventory management and procurement. Configuration focused on standard ERP workflows for order to cash and procure to pay, with automation of invoicing and journal posting and role based access controls to separate finance, operations and fulfillment responsibilities.
The implementation is used on their website to capture orders and to feed transactional data into Oracle NetSuite ERP for downstream fulfillment and accounting. Governance changes emphasized a standardized chart of accounts, defined approval workflows for billing and vendor payments, and tighter month end control processes to align distributed warehouse operations with centralized financial close practices.
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Payment Processing | ERP |
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2020 | 2020 |
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Collecting Warehouse, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Collecting Warehouse, LLC implemented Provide Support as a web chat deployment within the Chatbots and Conversational AI category. The implementation places Provide Support on the company website to handle customer inquiries for the 50 employee distribution business.
The deployment configures Provide Support with core chat capabilities typical for the category, including an embedded website chat widget, canned responses for common queries, visitor session monitoring, session transcripts, and offline messaging. These functional modules enable synchronous agent led conversations and asynchronous message capture when agents are unavailable.
Integration is limited to website embedding, with chats routed to internal support agents through the Provide Support console and transcripts retained inside Provide Support for reference. Operational coverage is focused on customer support and online sales inquiry handling on the public site, centralizing inbound web conversations through the chat interface.
Governance and workflow are managed by the customer service organization, which configures agent availability, scripted responses, and transcript retention within Provide Support to standardize web chat handling. Provide Support serves as the primary conversational touchpoint for web visitors, instrumenting agent workflows and conversation records for ongoing support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collecting Warehouse, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Collecting Warehouse, LLC implemented Microsoft 365. The company deployed Microsoft 365 as a Collaboration platform to standardize communication and document management across its 50 employee distribution operation.
The implementation leveraged core Microsoft 365 workloads including Exchange Online for corporate email, SharePoint Online for centralized document libraries and intranet pages, Microsoft Teams for chat and meetings, OneDrive for personal file sync, and the Office desktop and web applications for productivity. Configuration emphasized tenant level account provisioning, group based permission structures, mailbox and site provisioning, and file sync policies to support warehouse operations, order processing, sales, customer service, finance, and administrative workflows. Automation focused on user lifecycle workflows and license assignment consistent with small to mid market deployment patterns.
The deployment is surfaced on the corporate website, with Microsoft 365 email contact points and SharePoint hosted content links used for customer facing support and contact workflows. Public facing content references indicate the organization uses Microsoft 365 for both internal collaboration and web visible customer information.
Governance was established at the tenant level with administrative role segregation, group based access controls, and basic information governance controls such as site level permissioning and document library organization. Ongoing operational management centers on user provisioning, license management, and maintenance of SharePoint sites and Teams spaces to sustain daily collaboration across distribution and office functions.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collecting Warehouse, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Collecting Warehouse, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Collecting Warehouse, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Operations Manager | Manager | Finance | ||||
| President | CXO | Finance |
Apps Being Evaluated by Collecting Warehouse, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||