Singapore, 118479,
Singapore
ComfortDelGro Technographics
ComfortDelGro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ComfortDelGro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24535 ComfortDelGro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ComfortDelGro has purchased the following applications: SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ComfortDelGro is running and its propensity to invest more and deepen its relationship with SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ComfortDelGro revenues, which have grown to $3.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ComfortDelGro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ComfortDelGro Tech Stack and Enterprise Applications
ComfortDelGro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2024 | 2025 |
In 2024, ComfortDelGro implemented SAP SuccessFactors Employee Central Global Benefits to centralize Benefits Administration within its HR Rewards function in Singapore and to support regional and global compensation and benefits initiatives. The deployment positioned SAP SuccessFactors Employee Central Global Benefits as the authoritative system for maintaining employee benefits records, documenting long term incentive plans, and administering insurance wellness and retirement programs.
The implementation configured modules for benefits enrollment management, benefits data maintenance, vendor management workflows, and benefits reporting, while aligning record structures to support compensation budgeting and annual salary review processes. The configuration was designed to coexist with SuccessFactors Compensation and Performance capabilities to enable consistent data flows for salary banding, job grading, and incentive plan administration.
Operational coverage includes the Singapore Rewards team, Business Unit HR business partners, line managers, and coordination with external benefits vendors and payroll processes to generate periodic compensation, benefits, and payroll reports for management review. The system also supports global mobility process tracking and maintains documentation used in labour union negotiations and compliance reviews.
Governance and process controls emphasize policy documentation, role based access for sensitive rewards data, vendor renewal workflows, and audit ready recordkeeping. Data exports and modeled datasets support reporting and analysis with Microsoft Power BI and underpin ongoing process improvement and automation efforts driven by the Rewards team.
|
|
|
|
|
Compensation Management | HCM |
|
2024 | 2025 |
|
|
|
|
|
Employee Self Service | HCM |
|
2024 | 2025 |
|
|
|
|
|
Payroll | HCM |
|
2024 | 2025 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2024 | 2025 |
|
IT Decision Makers and Key Stakeholders at ComfortDelGro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Group CHRO | CXO | HR | ||||
| VP HR /Global Head Rewards, HCMS & People Services | VP | HR | ||||
| Payroll Manager | Manager | HR | ||||
| HR Executive | Director | HR |
Apps Being Evaluated by ComfortDelGro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-05 | ComfortDelGro | Evaluated | Tata Consultancy Services | TCS OmniStore POS | Point Of Sale | ERP Services and Operations |
| 2025-01-28 | ComfortDelGro | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| 2025-01-10 | ComfortDelGro | Evaluated | SAP | SAP Ariba | Procurement | Procurement |