Commercial Bank of Africa
Mara and Ragati Roads, Upperhill,
Nairobi, x,
Kenya
Nairobi, x,
Kenya
254 20 2884000
Banking and Financial Services
Commercial Bank of Africa Technographics
Commercial Bank of Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Commercial Bank of Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Commercial Bank of Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commercial Bank of Africa has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2017, Temenos T24 for Core Banking in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commercial Bank of Africa is running and its propensity to invest more and deepen its relationship with SAP , Temenos , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commercial Bank of Africa revenues, which have grown to $145.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commercial Bank of Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Commercial Bank of Africa Tech Stack and Enterprise Applications
Commercial Bank of Africa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | Altura Consulting | 2017 | 2017 |
In 2017, Commercial Bank of Africa implemented SAP SuccessFactors Compensation as its Compensation Management solution. The deployment was part of a coordinated SAP HR program that retained SAP HCM On-Premise for core HR master data and payroll adjacency while introducing cloud-native compensation planning capabilities.
SAP SuccessFactors Compensation was configured alongside SAP SuccessFactors Performance Management, Goal Management, Employee Profile, Workforce Performance Builder, and Travel Management and Expense, with compensation planning workflows designed to support merit and variable pay cycles, eligibility rules, and calibration reviews. The implementation used SAP SuccessFactors Compensation to centralize budget modeling, role based approval chains, and award allocation, while mapping eligibility and job data back to SAP HCM On-Premise.
Integration work synchronized employee profiles, organizational structure, and position data between SAP HCM On-Premise and SAP SuccessFactors Compensation to ensure accurate eligibility, budgeting, and audit trails. Operational coverage focused on HR central teams, rewards and talent management functions, and line managers across the bank, enabling a unified Compensation Management and performance linked rewards process.
Altura Consulting served as the system integrator and configured governance controls, role based approvals, and change management related to compensation cycles. Commercial Bank of Africa is now running efficiently with SAP Performance Management, Goal Management, Employee Profile, Compensation Management, Workforce Performance Builder, Travel Management and Expense on SAP HCM On-Premise, reflecting integrated HR and compensation operations.
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Commercial Bank of Africa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Commercial Bank of Africa upgraded its Temenos T24 platform with Sofgen. The program focused on Temenos T24, a Core Banking application, as the central platform for transaction processing, account management, and product servicing.
The implementation concentrated on core ledger functionality, deposit and lending processing, customer account management, and modules supporting retail and corporate banking workflows. Configuration work emphasized parameterization, product definition, pricing rules, reconciliation controls, and testing suites consistent with Core Banking deployments. Temenos T24 was configured to support real time posting and batch processing modes to align with the bank's operational cadence.
Sofgen acted as the implementation partner responsible for system configuration, testing coordination, data conversion activities, and cutover execution during the upgrade. The program included interface work to support front office channels and back office operations, and focused on transaction orchestration and settlement flows as part of the upgrade scope. Operational coverage targeted the bank's core banking operations and servicing functions within its Kenyan business units.
Governance for the upgrade established configuration control, release management, and testing governance to control risk during the project. The deployment followed phased release cycles with controlled testing and data migration to minimize service disruption while implementing the Temenos T24 upgrade.
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Commercial Bank of Africa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Commercial Bank of Africa implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Commercial Bank of Africa uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to support client engagement and internal collaboration business functions across its Kenyan operations with approximately 1200 employees, with the solution surfaced on the corporate website for web-based meeting join flows.
The implementation centers on Cisco Webex Meetings core capabilities, including meeting scheduling, participant management, screen sharing, and cloud recording, configured to support both external client sessions and internal team meetings. Operational scope covers corporate communications, client relationship teams, and branch-facing engagement, with governance controls applied to meeting access and usage policies to address confidentiality and customer interaction standards, and the rollout emphasizes embedded web meeting workflows on the public site without named third party integrations disclosed.
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Collaboration | Collaboration |
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2016 | 2016 |
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Commercial Bank of Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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IT Decision Makers and Key Stakeholders at Commercial Bank of Africa
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, Database and Storage Administration | Manager | IT | |
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Head, IT Infrastructure | Director | IT | |
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Head, Information Technology | Director | IT | |
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Apps Being Evaluated by Commercial Bank of Africa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Commercial Bank of Africa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Commercial Bank of Africa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Commercial Bank of Africa Technographics
Commercial Bank of Africa is a Banking and Financial Services organization based in Kenya,
with around 1200 employees and annual revenues of $145.0 million.
Commercial Bank of Africa operates a diverse technology stack with applications such as
SAP SuccessFactors Compensation, Temenos T24 and Cisco Webex Meetings,
covering areas like Compensation Management, Core Banking and Audio Video and Web Conferencing.
Commercial Bank of Africa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Temenos and Cisco Systems.
Commercial Bank of Africa recently adopted applications including
SAP SuccessFactors Compensation in 2017, SAP SuccessFactors Employee Central in 2017 and SAP HCM (HR) in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Commercial Bank of Africa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Commercial Bank of Africa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Commercial Bank of Africa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.