AI Buyer Insights:

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Community Bank
Location
One Tallman Road,
Canton, 13617, NY,
United States
Website
https://www.cbna.com/
Phone
1 866-764-8638
Artw industry
Banking and Financial Services
Employee
Revenue

Community Bank Technographics

Community Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Community Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Community Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Community Bank has purchased the following applications: UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) for Workforce Analytics in 2019, Jack Henry Banking SilverLake for Core Banking in 2009, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Community Bank is running and its propensity to invest more and deepen its relationship with UKG , Jack Henry & Associates , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Community Bank revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Community Bank Tech Stack and Enterprise Applications

Community Bank HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) Workforce Analytics HCM n/a 2019 2019
In 2019 Community Bank implemented UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) as part of a broader Workforce Analytics deployment, deployed alongside Workforce Dimensions. The implementation was scoped to provide operational visibility across the bank's branch network, with emphasis on branch-level productivity and workforce performance measurement. UKG FMSI Performance Analytics provides a complete productivity snapshot of each Community Bank branch and enables benchmarking of performance against other financial institutions across North America. The solution surfaces workforce metrics and productivity indicators that support branch efficiency analysis, peer benchmarking, and ongoing workforce planning. The deployment integrates with Workforce Dimensions to consolidate time, scheduling, and labor data into the analytics layer, enabling branch managers and workforce planners to compare internal performance to peers. The implementation is explicitly positioned to help ensure staff productivity and branch efficiency and to enhance employee and customer experiences through standardized workforce reporting and cross-industry benchmarking.
Workforce Management HCM 2019 2019
Community Bank ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Banking SilverLake Core Banking ERP Services and Operations n/a 2009 2009
In 2009, Community Bank selected Jack Henry Banking SilverLake as its Core Banking platform. The bank announced an in-house SilverLake implementation with deployment anticipated in the latter half of 2010, after an evaluation supported by a leading consulting firm. The implementation concentrated on core account processing and transaction engines, deposit and loan servicing workflows, teller and branch processing, and customer service operations consistent with Core Banking functional requirements. Jack Henry Banking SilverLake was provisioned as an internally hosted platform to centralize transaction processing and automate back office workflows, supporting retail banking, commercial lending, and customer service business functions. Deployment architecture reflected a transition from outsourced processing to in-house operations, which required data conversion planning, operational cutover sequencing, and change management to shift processing ownership to internal teams. Community Bank communicated expectations that the SilverLake System would deliver improved operational and customer service capabilities and lower operating costs as part of the move to in-house processing.
Digital Banking ERP Services and Operations 2009 2009
Loan Management ERP Services and Operations 2024 2024
Community Bank Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 Community Bank deployed DocuSign eSignature to provide Digital Signing capabilities on its public website, embedding electronic signature workflows for customer-facing document interactions. Community Bank implemented DocuSign eSignature as the web-facing digital signature layer to support online signing, capture consent, and maintain tamper-evident audit trails for web-submitted documents. The DocuSign eSignature implementation centers on embedded signing workflows and template-driven document composition, leveraging standard DocuSign eSignature functionality such as recipient routing, authentication controls, and signature audit logs. Configuration work focused on web integration points, mapping website form flows to DocuSign envelope creation and return status, and configuring signing ceremonies and certificate retention consistent with banking documentation requirements. Operational coverage is concentrated on customer-facing channels through the bank website, with downstream effects on internal document intake and processing workflows that consume completed envelopes. Governance adjustments accompanied the rollout, emphasizing signer authentication, auditability, and retention policies for electronically signed records, aligning platform usage with the banks document control and compliance practices.
Community Bank CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2022 2022
Partner Relationship Management CRM 2021 2021
Community Bank IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Community Bank

First Name Last Name Title Function Department Email Phone
Senior Vice President and Chief Human Resources Officer CXO HR
AVP/Senior HR Manager - Learning and Organizational Development VP HR
Human Resources Business Partner Manager HR
Executive Vice President and Chief Financial Officer CXO Finance
Director HR Operations, VP Director HR
Chief Operating Officer and Executive Vice President CXO Finance
Senior Vice President and CIO VP IT
SVP - Chief Technology and Operations Officer CXO IT
VP Director of Business Banking Director Operations
VP Commercial Banking Officer VP Sales
Senior Banking Officer Director Operations
Show All Contacts

Apps Being Evaluated by Community Bank Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Community Bank IT executives and key decision makers. This section highlights Community Bank's latest recorded technology evaluations, including Jack Henry iTalk for Customer Experience on 2026-02-24, Jack Henry Banking SilverLake for Core Banking on 2025-11-03, and Elavon for Payment Processing on 2025-03-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Community Bank digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-24 Community Bank Evaluated Jack Henry & Associates Jack Henry iTalk Customer Experience CRM
2025-11-03 Community Bank Evaluated Jack Henry & Associates Jack Henry Banking SilverLake Core Banking ERP Services and Operations
2025-03-26 Community Bank Evaluated Elavon Elavon Payment Processing ERP
2025-03-07 Community Bank Evaluated Digital Banking ERP Services and Operations
2024-09-10 Community Bank Evaluated Core Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD Community Bank Technographics
Community Bank is a Banking and Financial Services organization based in United States, with around 2000 employees and annual revenues of $500.0 million.
Community Bank operates a diverse technology stack with applications such as UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics), Jack Henry Banking SilverLake and DocuSign eSignature, covering areas like Workforce Analytics, Core Banking and Digital Signing.
Community Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Jack Henry & Associates and DocuSign.
Community Bank recently adopted applications including MeridianLink DecisionLender in 2024, Microsoft Dynamics 365 Marketing in 2022 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Community Bank’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Community Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Community Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.