Community Foods
29-31 Eastways,
Witham, CM8 3YQ,
United Kingdom
Witham, CM8 3YQ,
United Kingdom
44 20 8208-2966
Consumer Packaged Goods
Community Foods Technographics
Community Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 144 Community Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Foods has purchased the following applications: SAP Business One for ERP Financial in 2015, Rocket.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Foods is running and its propensity to invest more and deepen its relationship with SAP , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Foods revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Foods Tech Stack and Enterprise Applications
Community Foods ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Community Foods implemented SAP Business One as its core ERP Financial application to unify accounting, inventory valuation, and purchasing workflows across its Witham operations. The deployment focused on centralizing financials and inventory control to address separate accounting and stock systems that produced inaccurate stock values and opaque cost visibility.
The implementation configured SAP Business One modules for financial management, inventory and warehouse management, and procure-to-pay process automation. Community Foods added the Vision33 iDocuments solution as a pre-built integration to SAP Business One to handle high volume accounts payable processing, enabling a structured workflow for approximately 2,000 AP invoices per month and reducing manual data entry through electronic document capture and matching.
Operational coverage included finance, purchasing, warehouse operations, and customer-facing shipping note processes, with SAP Business One providing a unified business management system to connect purchase orders, supplier invoices, stock movements, and sales fulfillment. The solution enabled the addition of shipping notes to retail customer orders and improved visibility into costs and margins, supporting routine margins analysis and inventory valuation accuracy.
Governance and process changes centered on automating manual steps in procure-to-pay and inventory accounting, standardizing invoice handling through Vision33 iDocuments and enforcing structured approval workflows in SAP Business One. Outcomes reported include improved margins analysis for decision making, automated processes that reduced manual entry, and enhanced customer service capabilities through integrated shipping note functionality.
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Community Foods AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Community Foods implemented Rocket.chat as a website-embedded conversational layer. The deployment used Rocket.chat to deliver customer-facing chat functionality on communityfoods.co.uk, placing the implementation squarely in the Chatbots and Conversational AI category.
The implementation focused on standard Chatbots and Conversational AI capabilities, including a web chat widget, real-time messaging, automated responses for first-line inquiries, and conversation routing to human agents. Rocket.chat was configured to handle customer service and e-commerce support interactions, enabling chat-driven engagement during order and product queries.
Operational coverage centers on customer service within the United Kingdom, with website conversations routed into existing support workflows and agent queues. Governance adjustments aligned chat handling with support processes, centralizing chat transcripts and tagging for follow-up and knowledge capture, while maintaining a website-first deployment architecture using Rocket.chat.
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Community Foods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Community Foods deployed Microsoft 365 to address Collaboration across its corporate environment. The implementation is evidenced by the use of Office 365 Mail on the company website, indicating cloud email routing and external contact form integration with Microsoft 365 messaging services.
The deployment was organized as a centralized Microsoft 365 tenant with role based user provisioning and administrative controls, supporting standard Collaboration capabilities such as cloud email, document collaboration and cloud storage. Configuration work focused on mailbox provisioning and web mail routing, and on enabling core productivity workflows consistent with a Collaboration suite.
Operational coverage extended across the company in the United Kingdom, supporting approximately 144 employees and impacting corporate communications, marketing and business operations. The Microsoft 365 implementation consolidated external email handling through Office 365 Mail on the public site while providing a single administrative plane for account and access management.
Governance emphasis in the rollout included centralized tenant administration, user lifecycle processes and role based access controls to manage collaboration and external email exposure. The narrative centers on Microsoft 365 as the Collaboration platform and on Office 365 Mail integration with the Community Foods website for external messaging.
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Community Foods Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2011 | 2011 |
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Digital Signing | Content Management |
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2017 | 2017 |
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Community Foods EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2011 | 2011 |
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Community Foods PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
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Community Foods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Community Foods CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Community Foods
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Finance Director | Director | Finance | |
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Credit Controller | Director | Finance | |
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IT Manager | Manager | IT | |
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Managing Director | Director | Finance | |
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Director Of Operations | Director | Finance | |
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Apps Being Evaluated by Community Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Community Foods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Community Foods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Community Foods Technographics
Community Foods is a Consumer Packaged Goods organization based in United Kingdom,
with around 144 employees and annual revenues of $96.0 million.
Community Foods operates a diverse technology stack with applications such as
SAP Business One, Rocket.chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Community Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Rocket.chat and Microsoft.
Community Foods recently adopted applications including
Rocket.chat in 2021, Algolia Search in 2021 and PlatformOS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Community Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Community Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Community Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.