Buffalo, 14214, NY,
United States
Community Health Center of Buffalo, Inc. Technographics
Community Health Center of Buffalo, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Health Center of Buffalo, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Community Health Center of Buffalo, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Health Center of Buffalo, Inc. has purchased the following applications: Cyma Accounting for ERP Financial in 2018, Microsoft 365 for Collaboration in 2018, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Health Center of Buffalo, Inc. is running and its propensity to invest more and deepen its relationship with Cyma , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Health Center of Buffalo, Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Health Center of Buffalo, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Health Center of Buffalo, Inc. Tech Stack and Enterprise Applications
Community Health Center of Buffalo, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cyma | Legacy | Cyma Accounting | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Community Health Center of Buffalo, Inc. implemented Cyma Accounting. The deployment established Cyma Accounting as the core ERP Financial solution for the organization’s finance function.
Implementation focused on General Ledger capabilities, with configuration of chart of accounts, journal processing, and month-end close workflows tailored to a mid-size healthcare provider. Standard ERP Financial functionality such as transaction posting, period management, and financial reporting were included in the configuration and control scope to support statutory and internal reporting needs.
Operational coverage centered on the finance and accounting departments, where transactional accounting, reconciliations, and ledger maintenance were consolidated into Cyma Accounting. Staff proficiency requirements emphasized Microsoft Office Suite skills, particularly Excel for analytical functions and reconciliations, alongside CYMA General Ledger experience to support day-to-day operations and financial analysis.
Governance measures included formalizing journal approval workflows and month-end close procedures, and recruiting accounting staff with CYMA proficiency. Training prioritized a combination of application configuration knowledge and Excel-driven reporting to sustain ledger accuracy and support ongoing financial controls.
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Community Health Center of Buffalo, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Community Health Center of Buffalo, Inc. deployed Microsoft 365 as its Collaboration platform. The organization uses Microsoft 365 on their website and maintains a centrally managed Microsoft 365 tenant to deliver email, team communication, and document collaboration services to staff. The deployment covers administrative and clinical staff across the organization, providing a shared collaboration layer for scheduling, internal communications, and content sharing.
The Microsoft 365 implementation leverages standard Collaboration capabilities including Exchange Online email, Microsoft Teams messaging and meetings, SharePoint intranet and document libraries, and OneDrive user storage, configured with role based access controls and tenant administration. Operational governance focuses on account provisioning, access control policies and content governance workflows to align with healthcare operational requirements. Community Health Center of Buffalo, Inc. Microsoft 365 Collaboration supports clinical coordination, care team communication and back office functions.
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Community Health Center of Buffalo, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Community Health Center of Buffalo, Inc. implemented Freshservice as its IT Service Management platform. The deployment uses the Freshservice application to provide a structured IT service layer aligned with the organization’s healthcare operations and internal support needs.
The Freshservice implementation emphasizes core IT Service Management capabilities, including incident and request ticketing, a service catalog, knowledge base and self-service portal, basic asset management, and configurable workflow automation and SLA policies. Configuration appears targeted at standard service desk workflows with role based access controls and templated ticket lifecycles to streamline triage and resolution for clinical and administrative teams.
Freshservice is surfaced on the Community Health Center of Buffalo website as the primary entry point for staff to log requests and access knowledge, which positions the application as both a public facing self service portal and an internal support tool. Governance appears to center on ticket routing, approval flows and change control patterns consistent with IT Service Management best practices, supporting ongoing IT operations across the health center’s staff without named third party integrators.
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Community Health Center of Buffalo, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Community Health Center of Buffalo, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Community Health Center of Buffalo, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||