AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Copel Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP ERP ECC 6.0 SAP S/4 HANA ERP Financial ERP Financial Management n/a 2023 2024
In 2023 Copel implemented SAP S/4 HANA as the core ERP Financial platform, replacing SAP ERP ECC 6.0 to modernize its financial data access and reporting. The deployment centers on an on-premises SAP S/4 HANA installation that serves as the authoritative transaction store for accounts payable, vendor master records, and payment transactions within the utilities business. Copel developed a virtual agent powered by Gemini Pro 1.5 to provide conversational access to SAP S/4 HANA financial data, enabling employees to pose natural language questions about payments and vendors. The AI agent implements retrieval augmented workflows for query translation, contextualization, and answer synthesis, surfacing answers such as largest payments by company, top vendors by year, and payment schedules without manual data aggregation. Architecturally the solution integrates on-premises SAP S/4 HANA with Google Cloud services, leveraging Vertex AI to host and serve the Gemini Pro 1.5 model, BigQuery for analytical query execution and temporary staging, Dataplex for dataset discovery and governance, and Cortex to operationalize model-driven query orchestration. Data flows move from SAP S/4 HANA into governed datasets managed by Dataplex and into BigQuery where the agent performs analytical retrieval, while Vertex AI and Cortex handle language model inference and runtime orchestration. Operational scope covers finance and cross functional teams that previously performed manual data wrangling across multiple groups, shifting workflows toward self service natural language interrogation of ERP Financial records. Governance is enforced through Dataplex cataloging and dataset access controls, aligning data discovery and access policies with the conversational agent and preserving SAP S/4 HANA as the single source of truth. As a result Copel now enables employees to ask direct questions to the AI-driven agent about payments and vendor exposure, replacing repetitive manual aggregation with conversational queries. The implementation ties SAP S/4 HANA, the ERP Financial application, to cloud native AI and data management services to streamline financial inquiry workflows and centralize governed access to payment and vendor data.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Utilities Meter Data Management Utilities ERP ERP Services and Operations n/a 2023 2023
In 2023, Copel implemented Oracle Utilities Meter Data Management as part of a cloud initiative to manage resource planning and meter to customer processes. The deployment is classified under the Utilities ERP category and was integrated with Oracle Utilities Customer to Meter, making Copel the first Oracle client in Brazil to deploy the Customer to Meter solution. The Oracle Utilities Meter Data Management deployment uses a cloud hosted architecture to centralize meter data ingestion, validation, normalization and aggregation for downstream operational and planning systems. Configuration focused on standard meter data management capabilities, including event and interval data handling, data quality rules, and batch and near real time processing workflows consistent with the application type. Integration with Oracle Utilities Customer to Meter provides an end to end linkage between metering records and customer accounts, enabling tighter alignment between distribution operations and customer facing functions. Operational coverage spans Companhia Paranaense de Energia Copel Distribuição S.A. distribution operations across the state of Paraná and supports metering and resource planning workflows for more than five million customers, with governance centered on centralized meter data management and operational orchestration.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Copel implemented Microsoft 365 as its Collaboration platform. The implementation targeted enterprise collaboration and productivity for Copel, a Brazilian utility with approximately 6,600 employees and reported revenue of 4,112,000,000. The Microsoft 365 deployment embedded core cloud productivity and Collaboration capabilities including Exchange Online for corporate email, SharePoint and OneDrive for document and records management, Microsoft Teams for real time collaboration and meetings, and Office desktop and web applications for knowledge worker productivity. Configuration work focused on tenant level administration, user provisioning workflows, mailbox and document management policies, and secure access to cloud productivity services. Copel’s public website includes references to Microsoft 365 artifacts, indicating active use of Microsoft 365 services in external web assets and corporate communications. Governance and operational control emphasized centralized tenant management, information governance policies, and IT led provisioning and support processes to align Collaboration services with corporate IT operations.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Copel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Copel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Copel Technographics

Copel is a Utilities organization based in Brazil, with around 6600 employees and annual revenues of $4.11 billion.

Copel operates a diverse technology stack with applications such as SAP S/4 HANA, Oracle Utilities Meter Data Management and Microsoft 365, covering areas like ERP Financial, Utilities ERP and Collaboration.

Copel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Oracle and Microsoft.

Copel recently adopted applications including SAP S/4 HANA in 2023, Oracle Utilities Meter Data Management in 2023 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Copel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Copel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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