Curitiba, 80000-000, PR,
Brazil
Copel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Copel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6600 Copel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Copel has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Oracle Utilities Meter Data Management for Utilities ERP in 2023, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Copel is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Copel revenues, which have grown to $4.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Copel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023 Copel implemented SAP S/4 HANA as the core ERP Financial platform, replacing SAP ERP ECC 6.0 to modernize its financial data access and reporting. The deployment centers on an on-premises SAP S/4 HANA installation that serves as the authoritative transaction store for accounts payable, vendor master records, and payment transactions within the utilities business.
Copel developed a virtual agent powered by Gemini Pro 1.5 to provide conversational access to SAP S/4 HANA financial data, enabling employees to pose natural language questions about payments and vendors. The AI agent implements retrieval augmented workflows for query translation, contextualization, and answer synthesis, surfacing answers such as largest payments by company, top vendors by year, and payment schedules without manual data aggregation.
Architecturally the solution integrates on-premises SAP S/4 HANA with Google Cloud services, leveraging Vertex AI to host and serve the Gemini Pro 1.5 model, BigQuery for analytical query execution and temporary staging, Dataplex for dataset discovery and governance, and Cortex to operationalize model-driven query orchestration. Data flows move from SAP S/4 HANA into governed datasets managed by Dataplex and into BigQuery where the agent performs analytical retrieval, while Vertex AI and Cortex handle language model inference and runtime orchestration.
Operational scope covers finance and cross functional teams that previously performed manual data wrangling across multiple groups, shifting workflows toward self service natural language interrogation of ERP Financial records. Governance is enforced through Dataplex cataloging and dataset access controls, aligning data discovery and access policies with the conversational agent and preserving SAP S/4 HANA as the single source of truth.
As a result Copel now enables employees to ask direct questions to the AI-driven agent about payments and vendor exposure, replacing repetitive manual aggregation with conversational queries. The implementation ties SAP S/4 HANA, the ERP Financial application, to cloud native AI and data management services to streamline financial inquiry workflows and centralize governed access to payment and vendor data.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Meter Data Management | Utilities ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Copel implemented Oracle Utilities Meter Data Management as part of a cloud initiative to manage resource planning and meter to customer processes. The deployment is classified under the Utilities ERP category and was integrated with Oracle Utilities Customer to Meter, making Copel the first Oracle client in Brazil to deploy the Customer to Meter solution.
The Oracle Utilities Meter Data Management deployment uses a cloud hosted architecture to centralize meter data ingestion, validation, normalization and aggregation for downstream operational and planning systems. Configuration focused on standard meter data management capabilities, including event and interval data handling, data quality rules, and batch and near real time processing workflows consistent with the application type.
Integration with Oracle Utilities Customer to Meter provides an end to end linkage between metering records and customer accounts, enabling tighter alignment between distribution operations and customer facing functions. Operational coverage spans Companhia Paranaense de Energia Copel Distribuição S.A. distribution operations across the state of Paraná and supports metering and resource planning workflows for more than five million customers, with governance centered on centralized meter data management and operational orchestration.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Copel implemented Microsoft 365 as its Collaboration platform. The implementation targeted enterprise collaboration and productivity for Copel, a Brazilian utility with approximately 6,600 employees and reported revenue of 4,112,000,000.
The Microsoft 365 deployment embedded core cloud productivity and Collaboration capabilities including Exchange Online for corporate email, SharePoint and OneDrive for document and records management, Microsoft Teams for real time collaboration and meetings, and Office desktop and web applications for knowledge worker productivity. Configuration work focused on tenant level administration, user provisioning workflows, mailbox and document management policies, and secure access to cloud productivity services.
Copel’s public website includes references to Microsoft 365 artifacts, indicating active use of Microsoft 365 services in external web assets and corporate communications. Governance and operational control emphasized centralized tenant management, information governance policies, and IT led provisioning and support processes to align Collaboration services with corporate IT operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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