Colorado Springs, 80921, CO,
United States
Compassion International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Compassion International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Compassion International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compassion International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Workday HCM for Core HR in 2018, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compassion International is running and its propensity to invest more and deepen its relationship with Oracle , Workamajig , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compassion International revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compassion International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Compassion International implemented Oracle NetSuite ERP as its central financial system. The deployment focused on ERP Financial capabilities to consolidate accounting, financial close, and reporting for the nonprofit.
The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, billing, and cash management, aligned to nonprofit finance workflows. Customizations were developed using SuiteScript, SuiteTalk, SuiteAnalytics, SuiteFlow and SuiteBundler, with SuiteScript handling business logic, SuiteFlow automating approval routing and transaction workflows, SuiteAnalytics enabling saved searches and financial reporting datasets, and SuiteTalk exposing APIs for system integration.
SuiteBundler was used to package and promote customizations and configuration between NetSuite accounts. Operational coverage emphasized finance and accounting teams within Compassion International in the United States, with configuration of role permissions and transaction controls to support revenue recognition and donor payment flows.
Governance included scripted version control, bundling for repeatable deployments, and workflow driven change management to manage releases. The narrative centers on Oracle NetSuite ERP as the ERP Financial platform implemented by Compassion International in 2017.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Compassion International implemented Workday HCM as a Core HR solution to establish a scalable global HCM and ERP foundation for the organization. The implementation supported both Workday HCM and Workday ERP functional coverage, and Compassion staffed a dedicated Workday Developer capability centered in Colorado Springs, Colorado with remote work options to support a global footprint.
Configuration and functional work centered on Workday HCM security model configuration, data conversion for HCM and ERP, custom report and workflow configuration, and optimization of Workday integrations and customizations. Development responsibilities included full-stack delivery for integrations, reports, workflows and platform customizations, plus platform upgrade validation across monthly, quarterly and semi-annual cadences.
Integration technologies and automation techniques explicitly used in the environment included Workday Studio, Enterprise Interface Builders EIBs, Core Connectors, Cloud Connectors, web services, SOAP, WSDL, XML and XSLT, with complementary use of REST and microservices patterns where applicable. The engineering practice emphasized test automation and continuous integration and delivery using cloud source control and DevOps toolchains such as Git, CI servers and test automation frameworks to support repeatable deployments and integration validation.
Operational governance was organized around agile delivery, with product owners, sprint planning, daily standups, retrospectives and backlog refinement driving feature prioritization and incremental releases. Application ownership included on-call support responsibilities, certification expectations such as Certified Applications Developer credentials, and cultural alignment requirements tied to Compassion International s organizational behaviors and ministry values.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Task Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Compassion International implemented SAP Concur Travel. The SAP Concur Travel deployment delivered Travel Management capabilities to support corporate travel booking and expense workflows across the United States for the organization’s 4500 employees. The platform was positioned as the primary tool for administrative assistants and meeting planners to manage travel logistics and itineraries.
The implementation covered core SAP Concur Travel modules including airline booking, hotel reservations, rental car reservations, restaurant scouting and reservations, visa acquisition, and Concur expense report processing. SAP Concur Travel was configured alongside Concur expense workflows to link itineraries with expense submissions, incorporating policy-based booking controls, approval workflows, and itinerary consolidation consistent with Travel Management best practices. Configuration emphasized role-based booking and approver routing to align bookings with organizational travel policy.
Operational scope focused on administrative operations and meeting planning functions, with administrative assistants using the system for booking, visa procurement, and vendor coordination. Governance included role-based access and approval routing for both travel bookings and expense reports, establishing SAP Concur Travel as the authoritative system for travel itineraries and expense source data. The deployment leveraged existing administrative skill sets in MS Office and meeting coordination to embed Travel Management workflows into calendar and event planning activities.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2014 | 2014 |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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