Atlanticus
Five Concourse Parkway,
Atlanta, 30328, GA,
United States
Atlanta, 30328, GA,
United States
1 918-237-4000
Banking and Financial Services
Atlanticus Technographics
Atlanticus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atlanticus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 328 Atlanticus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atlanticus has purchased the following applications: Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2011, Microsoft 365 for Collaboration in 2015, HappyFox Help Desk for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atlanticus is running and its propensity to invest more and deepen its relationship with Microsoft , HappyFox , ComplyAdvantage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atlanticus revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atlanticus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atlanticus Tech Stack and Enterprise Applications
Atlanticus Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2011 | 2018 |
In 2011, Atlanticus deployed Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to support lending operations and executive reporting within the Analytics and BI category, using the platform to centralize reporting for its web based Loanbook lending application. The implementation positioned Microsoft BI as the primary reporting and analysis stack for operational loan data, management dashboards, and sales compensation workflows.
SQL Server DBA responsibilities were central to the implementation, maintaining the production database that feeds the custom Loanbook application and ensuring transactional integrity for a real time loan application portal. Extensive use of SSIS enabled ETL workflows that moved data to and from SQL Server and spreadsheets for regression and projection analysis, and supplied cleaned datasets into the SSRS report catalog. The Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) stack was configured to host report definitions, subscription management, and analytic processing layers.
The deployment included configuration and maintenance of replication between two SQL Server databases to separate production and reporting instances, preserving near real time reporting for the loan portal. Integrations were implemented to consolidate data from multiple systems including Oracle, SQL Server, and Excel, with temporary staging tables created to normalize disparate sources for consumption by SSRS. Complex T SQL stored procedures and multi table join queries were developed to perform aggregations, construct customer positions and balances, and feed SSRS reports.
Governance and operational workflows emphasized report subscription administration and process streamlining for management reporting. Business rules were embedded in stored procedures to enable a compensation reporting initiative that identified and rewarded top sales performers, and reporting processes were standardized by creating reusable stored procedures and staging constructs to simplify cross system data pulls.
|
Atlanticus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Atlanticus deployed Microsoft 365 to establish a cloud collaboration platform classified as Collaboration. Microsoft 365 is implemented as the primary productivity and collaboration suite visible on Atlanticus's public website and serving employees across the company.
The implementation centers on cloud hosted productivity and collaboration capabilities, including enterprise email, cloud document storage and real time co authoring, and team communication consistent with the Collaboration category. Configuration emphasizes tenant level governance, standardized document storage and sharing policies, and centralized identity and access controls to manage user access across corporate communications, finance, and operations. Microsoft 365 is presented as the core Collaboration application for Atlanticus, linking office productivity and information sharing across business functions.
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Atlanticus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Atlanticus implemented HappyFox Help Desk on its public website to centralize customer inquiries and support requests. HappyFox Help Desk functions as the Atlanticus Customer Support application, providing a web embedded customer portal and an agent ticketing interface to capture and manage consumer issues for its banking and financial services operations.
The implementation focuses on core Customer Support capabilities common to help desk platforms, including ticket lifecycle management, categorization and prioritization workflows, knowledge base driven self service, and automated routing with SLA enforcement. Configurations reflect site embedded forms and a branded support portal that convert web interactions into tracked tickets inside HappyFox Help Desk, and the platform is configured to support case assignment, status tracking, and contextual agent views.
Operational use is centered on Atlanticus customer service and digital support teams handling inbound website originated cases, with the web portal integrated into agent consoles and workflows for assignment, escalation, and resolution tracking. Governance covers standard ticket ownership, escalation paths, and process alignment with existing customer service procedures to ensure consistent handling of consumer inquiries.
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Atlanticus TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2023 | 2023 |
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Atlanticus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Atlanticus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
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|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Atlanticus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Manager - Data Architecture & Development | Manager | IT | |
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CFO & Treasurer | CXO | Finance | |
|
|
|
SVP of Global Technologies | VP | IT | |
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Apps Being Evaluated by Atlanticus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atlanticus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atlanticus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Atlanticus Technographics
Atlanticus is a Banking and Financial Services organization based in United States,
with around 328 employees and annual revenues of $435.0 million.
Atlanticus operates a diverse technology stack with applications such as
Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting), Microsoft 365 and HappyFox Help Desk,
covering areas like Analytics and BI, Collaboration and Customer Support.
Atlanticus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and HappyFox.
Atlanticus recently adopted applications including
ComplyAdvantage Mesh in 2023, Amazon CloudFront in 2020 and HappyFox Help Desk in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atlanticus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Atlanticus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atlanticus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.