Bangalore, 560068,
India
Concentrix Technologies India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Concentrix Technologies India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Concentrix Technologies India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concentrix Technologies India has purchased the following applications: 6sense Account Engagement Platform for Account Based Marketing in 2022, Coupa Analytics for Analytics and BI in 2021, ZipRecruiter ATS for Applicant Tracking System in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concentrix Technologies India is running and its propensity to invest more and deepen its relationship with 6sense , Coupa Software , ZipRecruiter or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concentrix Technologies India revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concentrix Technologies India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 | ||
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Analytics | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 | In 2021 Concentrix Technologies India deployed Coupa Analytics to centralize procurement reporting and deliver consolidated spend visibility. Coupa Analytics is the Analytics and BI application used to surface actionable procurement intelligence for buyers and procurement analysts across the organization. The implementation emphasized operational reporting capabilities, including extraction of Change Order Reports and Surpassed day Report, catalog management reporting, and requisition to purchase order lifecycle analytics. Configuration focused on role specific dashboards and saved reports that support catalog amendments, new part additions, price changes, and vendor changes in the catalog. Coupa Analytics was integrated with the SAP tool used by the procurement team to support requisitions and release of purchase orders, enabling data continuity between transactional procurement workflows and analytics. Operational coverage included procurement for multiple business functions such as Engineering, Homeless Camps, Resource Protection, Environmental, Mechanical, and Tele communication, and supported interactions with international vendors from the United States. Governance patterns implemented during rollout aligned analytics outputs with stakeholder and senior buyer workflows, providing report feeds used to resolve request and PO release issues and to inform bidding and RFP processing. The deployment supported analytics-driven oversight of auctioned or auto awarded services and created formal report handoffs for ongoing procurement operations. |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| ZipRecruiter | Legacy | ZipRecruiter ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 | In 2019 Concentrix Technologies India implemented ZipRecruiter ATS, deploying the ZipRecruiter ATS Applicant Tracking System to support recruiter-led sourcing, posting, and applicant tracking. The deployment was adopted by Digital Operations and recruitment teams, with an Assistant, Digital Operations actively using the system from October 2019 to February 2021 to manage multi-channel job distribution and candidate workflows. The workstream centered on operationalizing job posting orchestration and centralized candidate recordkeeping across internal hiring processes. Functional modules implemented included job posting orchestration to external boards, candidate database management, targeted email outreach workflows, sourcing and Boolean search support, candidate screening and verification tasks, and applicant query handling. Integrations and channel connections were used with LinkedIn, Craigslist, Naukri, CareerBuilder, ZipRecruiter and Indeed to distribute postings and surface candidates, while outreach used email and LinkedIn messaging to engage prospects. Operational coverage focused on recruitment and hiring managers, internal job postings ownership, and verification of candidate education and background as part of screening governance and workflow coordination. | |
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Core HR | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Order Management | SCM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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