Concourse Sports
2215 Hitzert Court,
Fenton, 63026, MO,
United States
Fenton, 63026, MO,
United States
1 888-393-2944
Retail
Concourse Sports Technographics
Concourse Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concourse Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Concourse Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concourse Sports has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concourse Sports is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concourse Sports revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concourse Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concourse Sports Tech Stack and Enterprise Applications
Concourse Sports ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 Concourse Sports implemented Oracle NetSuite ERP, deploying the solution to provide core ERP Financial capabilities across its retail operations. The implementation emphasized finance, order management, and inventory visibility to support a compact 50-person US-based retailer.
Configuration work focused on core financials, order to cash workflows, and shipment reporting. Concourse Sports developed shipment reports inside Oracle NetSuite ERP to assist warehouse fulfillment efficiency, and staff use Oracle NetSuite ERP for daily order processing, payment posting, and customer account management.
Integrations are explicitly implemented with ChannelAdvisor, Zendesk, and Magento to connect marketplace and storefront order capture, customer support ticketing, and inventory synchronization with the ERP. Operational coverage spans customer service, warehouse fulfillment, sales, and finance, with team members described as self-directed and taking full ownership of daily activities while using Oracle NetSuite ERP, ChannelAdvisor, Zendesk, and Magento on a daily basis.
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Concourse Sports Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Concourse Sports implemented Microsoft 365 as its primary Collaboration platform. The deployment is a cloud-hosted Microsoft 365 tenant that centralizes email, document collaboration, file storage, and real-time communication for the company, aligning Concourse Sports Microsoft 365 Collaboration with core business functions such as marketing, operations, and sales.
The Microsoft 365 implementation includes standard Collaboration modules consistent with the product suite, including Exchange Online for corporate email and calendaring, SharePoint Online for team sites and intranet content, OneDrive for Business for individual file sync, Microsoft Teams for chat and meetings, and Office desktop and web apps for content authoring. Configuration signals on the company website indicate Microsoft 365 artifacts are surfaced for content authoring and asset management workflows tied to the public site.
Operational coverage is company wide for Concourse Sports, a roughly 50 person retail organization based in the United States, with tenant-level administration and role based access controls governing identities and permissions. Governance practices align with Collaboration category norms, including centralized account administration, document permission models, and standard collaboration workflows for content creation and publishing that bridge internal teams and web-facing content.
The narrative centers on Microsoft 365 as the Collaboration backbone for Concourse Sports, with the Microsoft 365 tenant supporting internal communication, document lifecycle management, and website-related content workflows. The deployment profile is consistent with a small enterprise SaaS architecture leveraging cloud-hosted Collaboration services across departments.
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Concourse Sports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Concourse Sports deployed Zendesk Service on its website to centralize online customer support for its US retail operations. Concourse Sports, a 50 person retailer, uses Zendesk Service as a Customer Support platform to capture web-originated inquiries and present an on-site help interface for shoppers.
Configuration emphasized core Customer Support workflows typical for web-first retailers, including ticketing for inbound web requests, a help center for knowledge base driven self-service, and agent-facing ticket views and macros to streamline response handling. The implementation focused on centralized ticket routing, priority tagging and SLA-oriented workflows aligned with ecommerce order and product inquiry patterns, with Zendesk Service instrumented on the site to surface contextual help and log customer requests directly into the ticketing queue.
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Marketing Automation | CRM |
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2020 | 2020 |
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Concourse Sports PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Concourse Sports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Concourse Sports
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer | CXO | Finance | |
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President | CXO | Finance | |
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Director of Operations | Director | Finance | |
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CFO | CXO | Finance | |
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Accountant | Manager | Finance | |
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Apps Being Evaluated by Concourse Sports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Concourse Sports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Concourse Sports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Concourse Sports Technographics
Concourse Sports is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Concourse Sports operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Concourse Sports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Zendesk.
Concourse Sports recently adopted applications including
Cloudflare CDN in 2021, Oracle Netsuite Bronto Marketing Platform in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Concourse Sports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Concourse Sports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Concourse Sports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.