Aurora, 60504, IL,
United States
Connect Hearing Technographics
Connect Hearing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Connect Hearing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Connect Hearing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Connect Hearing has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, Synetek LeaseEagle for Lease Management in 2018, Kentico Xperience CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Connect Hearing is running and its propensity to invest more and deepen its relationship with Microsoft , Synetek Systems Pty Ltd , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Connect Hearing revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Connect Hearing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Connect Hearing Tech Stack and Enterprise Applications
Connect Hearing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Connect Hearing began participating in the interface deployment to Microsoft Dynamics NAV 2016 at Connect Hearing SA, a major hearing aid provider and member of Sonova Group. The engagement centers on implementing Microsoft Dynamics NAV as the primary ERP Financial platform to consolidate transactional finance and operational accounting across clinic locations and corporate finance functions.
The NAV deployment emphasizes core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, bank reconciliation, fixed assets, and inventory valuation workflows tailored to medical device and consumable inventory. Configuration work focuses on chart of accounts alignment, multicurrency and multicompany transaction handling, and order-to-cash and procure-to-pay process standardization consistent with an ERP Financial implementation.
The program is driven by interface deployment activity, integrating Microsoft Dynamics NAV 2016 with clinic point-of-sale and device inventory systems, and feeding consolidated financial transactions into the NAV instance. Operational coverage includes clinic sites and central finance teams, with the implementation scope extending to revenue management, procurement, and inventory control workflows that link frontline operations to corporate accounting.
Governance workstream activity includes role-based access controls in NAV, standardized financial workflows, and data governance to support consistent ledgers and month end processes across sites. Rollout sequencing is organized around staged interface activation to minimize disruption, accompanied by process documentation and user training targeted at finance and clinic operations.
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Connect Hearing ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synetek Systems Pty Ltd | Legacy | Synetek LeaseEagle | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Connect Hearing implemented Synetek LeaseEagle as its enterprise Lease Management application. Synetek LeaseEagle is listed on the vendor website as a customer deployment for health and beauty sector clients, confirming the engagement with Synetek Systems Pty Ltd.
The implementation focused on establishing a centralized lease register, configuring lease accounting workflows, a contract document repository, and obligation tracking for key dates and payment schedules. The Synetek LeaseEagle deployment emphasized automation of recurring tasks and centralization of contract attachments to enforce consistent lease lifecycle processes.
Operational coverage centered on Finance and Real Estate functions, with the solution instrumenting role based access controls, configurable approval paths, and portfolio reporting for store and corporate sites. The rollout standardized lease administration workflows and tenancy metadata to create a single source of truth for lease records and ongoing lease management activities.
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Connect Hearing Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Connect Hearing implemented Kentico Xperience CMS on its public website. The Kentico Xperience CMS Web Content Management deployment centralized content authoring, page templating, media library management and publishing workflows for the consumer-facing site, supporting marketing, digital and customer service functions.
Configuration focused on role-based editorial workflows, approval stages, staging to production publishing and reusable content components to maintain consistency across pages. Governance established content owners and editorial processes aligned to site operations, and Kentico Xperience CMS enabled personalization and content targeting capabilities typical of Web Content Management implementations.
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Connect Hearing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Connect Hearing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Connect Hearing PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Connect Hearing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Connect Hearing
Apps Being Evaluated by Connect Hearing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-09 | Connect Hearing | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |