Consolidated Communications
2116 South 17th Street,,
Mattoon, 61938, IL,
United States
Mattoon, 61938, IL,
United States
1 844-968-7224
Communications
Consolidated Communications Technographics
Consolidated Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Consolidated Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Consolidated Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Consolidated Communications has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2020, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2012, Accruent vx Field for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Consolidated Communications is running and its propensity to invest more and deepen its relationship with Oracle , Genesys , Accruent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Consolidated Communications revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Consolidated Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Consolidated Communications Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Consolidated Communications deployed Oracle PeopleSoft ERP to consolidate ERP Financial operations across its finance and treasury organization. The deployment targeted core financial management for Consolidated Communications and its subsidiaries and affiliates in the United States, supporting staff accountants, treasury analysts, and month end close workflows.
Configuration centered on General Ledger, bank reconciliation and cash management, treasury accounting, accounts receivable subledger, journal entry processing and month end close orchestration. Oracle PeopleSoft ERP was configured to handle cash receipts accounting, bank charges posting, automated reconciliations, and remittance accounting consistent with company accounting policies and GAAP control points.
The implementation included bank interface integration and continuity of remittance processes, enabling daily cash transaction feeds and reconciliation workflows with external banks and vendors as part of the cash reconciliation lifecycle. The system structured interaction paths between finance, banking counterparts, and external vendors to support payment research and exception resolution workflows.
Governance emphasized involvement of accounting staff in development and testing of cash system enhancements, formal documentation of internal controls around treasury and cash processes, and adjustment of month end close procedures to align Oracle PeopleSoft ERP workflows with existing accounting policies. Ongoing operational responsibilities remained with finance teams for reconciliations, journal entries, cash management, and identification of process improvements.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2012 | 2012 |
In 2012, Consolidated Communications implemented Oracle Peoplesoft Benefits Administration. Oracle Peoplesoft Benefits Administration served as the company's Benefits Administration platform supporting employee and retiree benefit enrollment and lifecycle management.
Deployment focused on benefits modules explicitly supporting medical, life, pension, short term disability, FMLA, and wellness program administration, aligning with internal HR responsibilities. The PeopleSoft software system was used to maintain enrollment records, eligibility rules, and benefits administration workflows, while payroll administration activities were also performed in the PeopleSoft environment. Payroll tasks noted include maintaining hourly and salary payroll, entering and tracking garnishments, and instructing end users on timecard entry and issues.
Operational integrations included payroll processing workflows and reconciliation with general ledger accounts and the payroll bank account, along with employment verification processes as part of routine operations. Governance and operational ownership were retained by an established internal benefits organization, with benefits leadership and analysts maintaining configuration, administration, and end user training across Mattoon Illinois locations and remote HR staff. The implementation therefore supported cross-functional HR and payroll business functions through integrated PeopleSoft benefits and payroll configuration.
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Core HR | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2007 | 2007 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent vx Field | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Consolidated Communications implemented Accruent vx Field as a Field Service Management application. The company evaluated a number of field service software vendors, including its small homegrown provider, and selected Accruent vx Field primarily for its route optimization process and its integrated inventory module.
The deployment centered on configuring the route optimization engine and the integrated inventory capability to support scheduling and dispatch workflows. Accruent vx Field was configured to manage work order lifecycles, technician mobile work execution, automated scheduling rules, and parts allocation, reflecting standard Field Service Management functional workflows.
Operational coverage focused on field operations, dispatch, and inventory control teams, where the integrated inventory module governed on-vehicle stock and depot parts management while route optimization informed daily dispatch plans. The route optimization component was embedded into dispatch workflows to streamline technician assignments and service sequencing.
Governance and process changes were driven by operations and inventory management stakeholders, with new scheduling and parts replenishment procedures introduced to align with the Accruent vx Field configuration. Consolidated Communications Accruent vx Field Field Service Management deployment emphasized orchestration between dispatch, field technicians, and inventory processes to support consistent service execution.
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OSS/BSS | ERP Services and Operations |
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2013 | 2013 |
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OSS/BSS | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2023 | 2023 |
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Incentive Compensation Management | SPM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2016 | 2016 |
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SD-WAN | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Next Generation Firewall | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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VPN | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Consolidated Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Consolidated Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Consolidated Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Consolidated Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Consolidated Communications Technographics
Consolidated Communications is a Communications organization based in United States,
with around 3200 employees and annual revenues of $1.20 billion.
Consolidated Communications operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle Peoplesoft Benefits Administration and Accruent vx Field,
covering areas like ERP Financial, Benefits Administration and Field Service Management.
Consolidated Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Accruent.
Consolidated Communications recently adopted applications including
Salesforce CPQ in 2023, Oracle Cloud ERP in 2022 and Varicent Incentive Compensation Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Consolidated Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Consolidated Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Consolidated Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.