Tallahassee, 32311, FL,
United States
Consolidated Dispatch Agency Technographics
Consolidated Dispatch Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Consolidated Dispatch Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Consolidated Dispatch Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Consolidated Dispatch Agency has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2013, Microsoft 365 for Collaboration in 2018, Adobe ColdFusion for Apps Development in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Consolidated Dispatch Agency is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Consolidated Dispatch Agency revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Consolidated Dispatch Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Consolidated Dispatch Agency Tech Stack and Enterprise Applications
Consolidated Dispatch Agency HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2013 | 2013 |
In 2013, Consolidated Dispatch Agency deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) as its Workforce Management application. The implementation is accessible via the Kronos web portal at https://tlccda-wfts.kronos.net/login, providing browser-based access for scheduling and on-call staffing for the agency's public safety dispatch function.
The deployment centers on standard TeleStaff functional modules, including centralized schedule creation, on-call rostering, shift assignment and swap workflows, overtime controls, and operational reporting. UKG Workforce Central TeleStaff (ex Kronos TeleStaff) is configured to support role-based access and approval workflows, aligning schedule authoring with dispatcher rosters and on-call rotations for the Consolidated Dispatch Agency. The implementation is scoped to dispatch operations within the organization and is used as the primary Workforce Management tool for staffing coordination and shift governance.
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Consolidated Dispatch Agency Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Consolidated Dispatch Agency implemented Microsoft 365 to deliver Collaboration capabilities across the 100-employee government organization. Microsoft 365 is used on their website and in daily operations to provide cloud-hosted email, document management, and real-time team collaboration services consistent with the Collaboration category, including commonly deployed components such as Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
The deployment is structured as a tenant-based, cloud-first Microsoft 365 configuration managed through the Microsoft 365 admin center, enabling centralized user provisioning, role-based access controls, and organizational policy enforcement for agency and administrative staff. Integration with the public-facing site surfaces agency documents and contact workflows, leveraging embedded SharePoint content and authenticated access patterns, and the rollout covers core dispatch operations and back-office functions across the agency in the United States.
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Consolidated Dispatch Agency PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2014 | 2014 |
In 2014, Consolidated Dispatch Agency implemented Adobe ColdFusion on its public website. Adobe ColdFusion serves as the server-side application platform enabling CFML templates to render dynamic pages, process web forms, and manage session state for the agency's web presence, placing the deployment squarely in the Apps Development category.
The implementation is architected as an application server layer running CFML code to drive content delivery and lightweight application logic, with standard capabilities such as template rendering, application scope variables, and database connectivity for backend data access. Operations focus on the agency website and public-facing services, with maintenance and code updates handled by the agency IT team and governance centered on codebase management and runtime patching. Adobe ColdFusion supports typical Apps Development workflows including server-side scripting, form processing, and HTTP endpoint handling to support web content and dispatch information delivery.
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Transactional Email | PaaS |
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2020 | 2020 |
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Consolidated Dispatch Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Consolidated Dispatch Agency CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Consolidated Dispatch Agency
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Consolidated Dispatch Agency Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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