Consolidated Edison Technographics
Consolidated Edison Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Consolidated Edison and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15097 Consolidated Edison employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Consolidated Edison has purchased the following applications: Kofax MarkView for AP Automation in 2017, Oracle Cloud HCM for Core HR in 2024, Aclara ProField for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Consolidated Edison is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Consolidated Edison revenues, which have grown to $15.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Consolidated Edison intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Consolidated Edison Tech Stack and Enterprise Applications
Consolidated Edison ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Consolidated Edison implemented Kofax MarkView as part of an AP Automation program alongside an Oracle Applications Financials upgrade from R12.1.3 to 12.2.5. The work focused on Procure to Pay controls and invoice lifecycle automation supporting Accounts Payable, approval workflows and purchasing processes at Consolidated Edison’s Irving Place operations. The implementation re-architected invoice capture and approval flows and configured Kofax MarkView together with Oracle Accounts Payable, Approval Management Engine and Purchasing modules to centralize invoice ingestion and routing. Custom extraction logic and process designs were applied to Kofax MarkView to support reporting and downstream finance requirements, including a bespoke extraction program to feed 1099 Pro for tax reporting. Integrations were implemented to link Kofax MarkView with Oracle AP through an engine call pattern, and RICE Objects were developed to support bank integrations, stale check handling, P Card interfaces and HR employee updates. Partner Interface EDI programs were developed to carry pricing, quoting and order information into the financial stack, and conversion artifacts including CV040 were designed for suppliers, customers and invoices as part of the migration effort. Governance and rollout were anchored in requirements workshops with the Data Integration team and business users, a TO BE solution proposal following AS IS analysis, and extensive documentation including training manuals and setup guides. A comprehensive testing strategy was executed in Quality Management with defined test suites, test cases and test scripts, and multiple iterative testing cycles were performed alongside conversion and implementation activities to validate order processing, consolidated shipping and drop ship finance flows.
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ERP Financial | ERP |
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2021 | 2022 |
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Payment Processing | ERP |
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2015 | 2015 |
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Consolidated Edison HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2024 | 2025 |
In 2024, Consolidated Edison upgraded on-premises back-office applications to Oracle Cloud HCM to improve resiliency, redundancy, and to bolster employee self-service with mobile access. The deployment targeted Core HR capabilities for Con Edison, covering the company workforce of roughly 15,097 employees who support service operations in New York City and Westchester County.
Oracle Cloud HCM was configured to centralize HR records and standardize workforce data, emphasizing employee self-service and mobile access as principal functional capabilities. The implementation focused on Core HR workflows and HRIS consolidation to reduce back-office fragmentation and to provide a single system of record for personnel information.
The architecture shifted core back-office HR processing to the Oracle Cloud HCM environment, delivering cloud-based availability that supports mobile ESS for field and office employees across the utility service territory. The deployment scope encompassed HR and related back-office functions rather than enterprise customer-facing systems, aligning infrastructure changes with resiliency and redundancy objectives.
Governance and process changes consolidated HR record controls and streamlined self-service workflows to support mobile adoption and ongoing operational resilience. Since going live, Con Edison has achieved the stated goals of improved resiliency, redundancy, and enhanced employee self-service.
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Employee Engagement | HCM |
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2019 | 2019 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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Talent Assessment | HCM |
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2023 | 2023 |
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Consolidated Edison ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aclara Software, a Hubbell Company | Legacy | Aclara ProField | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Consolidated Edison deployed Aclara ProField to support a landmark AMI meter and gas module installation program across Con Edison and sister utility Orange & Rockland in New York. The implementation used Aclara ProField and targeted the category, focusing on field operations and mobile workforce workflows during a multi million meter exchange.
Configuration work emphasized mobile field application functionality within Aclara ProField, including crew assignment and scheduling, work order execution, inventory tracking for meters and gas modules, and standardized installation quality workflows. The Aclara ProField deployment was configured to capture installation events, serial number inventory movements, and crew activity to align field execution with program requirements.
Operational scope covered New York region field operations and was centered on field workforce management across crews performing AMI and gas module exchanges. Governance and rollout practices were organized around staged field rollouts, crew onboarding on the mobile application, and process standardization for installation quality and inventory controls. The implementation aimed to improve crew productivity, inventory tracking, and installation quality during the large rollout.
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Utilities Distribution Management | ERP Services and Operations |
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2017 | 2017 |
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Consolidated Edison AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Predictive Analytics | AI-Powered Application |
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2024 | 2025 |
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Consolidated Edison Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2001 | 2001 |
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Consolidated Edison Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Consolidated Edison Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2004 | 2005 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Consolidated Edison eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Consolidated Edison CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Consolidated Edison EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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Consolidated Edison ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Consolidated Edison PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Consolidated Edison TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Whistleblowing Management | TRM |
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2016 | 2016 |
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Consolidated Edison PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Consolidated Edison IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Consolidated Edison CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2018 | 2018 |
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Consolidated Edison Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2017 | 2019 |
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IT Decision Makers and Key Stakeholders at Consolidated Edison
Apps Being Evaluated by Consolidated Edison Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-13 | Consolidated Edison | Evaluated | Google Cloud Vertex AI | Generative AI Platforms | AI Development | |
| 2025-11-20 | Consolidated Edison | Evaluated | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | CRM |
| 2025-07-28 | Consolidated Edison | Evaluated | Bloomberg | Bloomberg Terminal | Investment Research and Market Intelligence | Investment Management |
| 2025-06-05 | Consolidated Edison | Evaluated |
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ERP Financial | ERP |
| 2025-01-22 | Consolidated Edison | Evaluated |
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Order Management | SCM |
| 2025-01-09 | Consolidated Edison | Evaluated |
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Enterprise Asset Management | ERP Services and Operations |
| 2024-09-25 | Consolidated Edison | Evaluated |
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Asset Performance Management | ERP Services and Operations |