List of Sun-Net iTOA Customers
Sun-Net
2150 N. 1st St, Suite 550,
San Jose, 95131, CA,
United States
San Jose, 95131, CA,
United States
1 408-323-1318
Professional Services
70
$7M
Since 2010, our global team of researchers has been studying Sun-Net iTOA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sun-Net iTOA for Outage Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sun-Net iTOA for Outage Management include: UGI Utilities, a United States based Utilities organisation with 1500 employees and revenues of $1.05 billion, Grand River Dam Authority, a United States based Professional Services organisation with 553 employees and revenues of $608.0 million, Chelan County PUD, a United States based Utilities organisation with 749 employees and revenues of $354.0 million, Modesto Irrigation District, a United States based Utilities organisation with 412 employees and revenues of $96.0 million and many others.
Contact us if you need a completed and verified list of companies using Sun-Net iTOA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chelan County PUD | Utilities | 749 | $354M | United States | Sun-Net | Sun-Net iTOA | Outage Management | 2004 | n/a |
In 2004, Chelan County PUD implemented Sun-Net iTOA for Outage Management. The deployment targeted utility operations across the distribution network of Chelan County PUD, a 749-employee electric utility, establishing Sun-Net iTOA as the core system for outage state tracking and field crew coordination.
Sun-Net iTOA was configured to support standard Outage Management functional workflows, including outage ticketing and logging, crew dispatch and assignment, restoration sequencing, and customer outage status reporting. The implementation emphasized operational workflows typical of Outage Management systems, aligning incident logging and restoration processes with field crew schedules and work order handling.
The Sun-Net iTOA implementation integrated with the utilitys operational and enterprise systems listed in internal IT documentation, including Maximo Asset Management for asset and work order context, PeopleSoft Financials and HR for workforce and costing data, Primavera for project planning interfaces, and OSI PI Systems for SCADA telemetry feeding situational awareness. The deployment also coexisted with custom in-house systems used for operational logging and management of the fiber network, enabling coordinated outage records across electric and communications operational systems.
Governance around outage workflows was formalized to position Sun-Net iTOA as the authoritative outage ledger, with structured interfaces to asset, workforce, project planning and SCADA data sources to streamline incident-to-workorder handoffs and restoration coordination. Operational responsibilities were aligned across operations and field crews, and system configuration focused on providing centralized outage state, crew assignment logic, and integrated telemetry-driven situational awareness within the Outage Management application environment.
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Grand River Dam Authority | Professional Services | 553 | $608M | United States | Sun-Net | Sun-Net iTOA | Outage Management | 2011 | n/a |
In 2011, Grand River Dam Authority implemented Sun-Net iTOA as its Outage Management application to centralize outage coordination across its Oklahoma transmission and generation operations. The procurement awarded Sun-Net's TOA suite to support outage scheduling, coordination, switching and operator logging for the utility's operations and outage coordination business functions.
The deployment included core modules for outage scheduling, outage coordination, switching order management and operator logging, reflecting the Sun-Net TOA suite capabilities cited in the contract. Configuration work focused on standardizing switching order practices and formalizing operator logging to create consistent control center procedures and field execution records.
Operational scope spanned transmission and generation operations in Oklahoma, embedding Sun-Net iTOA into planning and execution workflows used by system operators and field switching crews. Governance and rollout details emphasized unifying switching order practices and providing efficient operator logging to support reliability and safety objectives as stated in the contract announcement.
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Modesto Irrigation District | Utilities | 412 | $96M | United States | Sun-Net | Sun-Net iTOA | Outage Management | 2008 | n/a |
In 2008, Modesto Irrigation District implemented Sun-Net iTOA, deploying the Sun-Net iTOA Transmission Outage Application suite under the Outage Management category. The contract covered deployment for MID's electric and irrigation operations across California's Central Valley, with a clear operational scope in operations and outage coordination. The implementation centralized switching, outage coordination and operator logging capabilities to streamline field switching and control center workflows.
Functional modules delivered included switching order processing, real-time operator logging and outage coordination workflows, configured to support transmission outage operations and switching order life cycle management. The Sun-Net iTOA implementation emphasized real-time logging and structured switching order processing to reduce manual errors and increase operational efficiency, aligning with MID's operations outage coordination objectives. Governance and process changes targeted formalized switching order procedures and operator logging discipline to improve auditability and operational control.
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UGI Utilities | Utilities | 1500 | $1.1B | United States | Sun-Net | Sun-Net iTOA | Outage Management | 2021 | n/a |
In 2021, UGI Utilities upgraded its long-running TOA Classic installation to Sun-Net iTOA to manage interruption and request tracking, logging and reports for its electric operations in Pennsylvania. The deployment implemented Outage Management capabilities to support operations and outage coordination across UGI's North America electric footprint.
The Sun-Net iTOA implementation consolidated core Outage Management functionality including interruption and request tracking, centralized logging, and operational reporting modules. Vendor statements specify the 2021 upgrade migrated more than 10 years of historical outage records into the Sun-Net iTOA environment, preserving event history for analysis and regulatory reporting. Configuration efforts focused on outage lifecycle workflows, dispatch event logging, and standardized report templates aligned to electric operations.
A key integration added during the upgrade was a PJM outage submission interface, enabling electronic transmission of outage data to the regional transmission organization for coordination and compliance. Operational coverage centers on UGI's Pennsylvania electric operations, with Sun-Net iTOA supporting outage coordination between field operations and system control. The implementation aligns the application to conventional Outage Management terminology such as outage lifecycle, dispatch, and restoration tracking.
UGI and the vendor positioned the 2021 upgrade to improve operational efficiency and safety through better data continuity and automated PJM submissions. Governance emphasis included maintaining historical record integrity during migration and standardizing reporting and logging workflows to support operational adoption.
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Buyer Intent: Companies Evaluating Sun-Net iTOA
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Sun-Net iTOA. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Sun-Net iTOA for Outage Management include:
- Hydro Ottawa, a Canada based Utilities organization with 689 Employees
- Statnett, a Norway based Utilities company with 1445 Employees
- India.Gov.In, a India based Government organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Sun-Net iTOA Coverage
Sun-Net iTOA is a Outage Management solution from Sun-Net.
Companies worldwide use Sun-Net iTOA, from small firms to large enterprises across 21+ industries.
Organizations such as UGI Utilities, Grand River Dam Authority, Chelan County PUD and Modesto Irrigation District are recorded users of
Sun-Net iTOA for Outage Management.
Companies using Sun-Net iTOA are most concentrated in Utilities and Professional Services, with adoption spanning over 21 industries.
Companies using Sun-Net iTOA are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Sun-Net iTOA across Americas, EMEA, and APAC.
Companies using Sun-Net iTOA range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Sun-Net iTOA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Sun-Net iTOA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Outage Management.