Portsmouth, PO6 3EN,
United Kingdom
Consumables Solutions Technographics
Consumables Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Consumables Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Consumables Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Consumables Solutions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Consumables Solutions is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Consumables Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Consumables Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Consumables Solutions Tech Stack and Enterprise Applications
Consumables Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Consumables Solutions implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment served as the companys ERP Financial backbone, provisioned as a cloud hosted SaaS instance supporting its United Kingdom corporate and finance functions. The project centralized transactional finance and billing into a single application to reduce spreadsheet driven reconciliation and establish a consolidated accounting record.
Functional configuration emphasized general ledger, accounts payable, accounts receivable, billing and financial reporting modules, aligned to a streamlined chart of accounts appropriate for a 20 person consumer packaged goods firm. Operational coverage focused on finance and order to cash workflows, with process standardization for invoicing and month end close activities. Governance implemented role based accounting controls and routine reconciliation procedures to support statutory reporting and ongoing bookkeeping. Consumables Solutions Oracle NetSuite ERP functions as the primary ERP Financial application supporting finance and accounting business functions.
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Consumables Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Consumables Solutions implemented Zendesk Chat on its website. The UK consumer packaged goods company with approximately 20 employees deployed Zendesk Chat as a Chatbots and Conversational AI solution to enable web-based customer engagement and real-time messaging for shoppers and support inquiries.
The implementation centered on embedding the Zendesk Chat web widget into public-facing pages, provisioning agent accounts, and configuring chat routing and business hours. Configuration included standard conversational capabilities aligned with Chatbots and Conversational AI, such as proactive messaging, canned responses, offline message capture, chat transcript logging, and basic visitor session handling scaled for a single-site website environment.
Operational ownership was concentrated in customer service and sales touchpoints, with named agents assigned to manage live chats and follow up on offline submissions. Governance covered agent availability, transcript retention and moderation settings, and phased staffing rules to match the company website traffic patterns.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Consumables Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Consumables Solutions provisioned Microsoft 365 to address core Collaboration needs across its 20 employee organization in the United Kingdom. The company uses Microsoft 365 on their website and has adopted the application as the primary cloud productivity platform supporting internal communication and externally surfaced content.
Implementation centers on standard Collaboration capabilities within Microsoft 365, including cloud mailboxes, shared document libraries and collaborative editing, calendaring, and centralized account provisioning. The configuration aligns with a small business cloud tenant model, where user accounts and permissions are managed centrally and content created in Microsoft 365 is surfaced to the company website.
Operational ownership remains within the internal IT function, with identity and access controls managed alongside administrative controls to enforce content and user provisioning policies. Microsoft 365 provides the Collaboration backbone for business functions including operations, customer-facing content on the website, and basic corporate communications.
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Consumables Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Consumables Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Consumables Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Executive officer | CXO | Finance | ||||
| Information & Technology Director | Director | IT | ||||
| Marketing Executive | CXO | Marketing |
Apps Being Evaluated by Consumables Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||