Contact Energy
Level 6/29 Brandon Street,,
Wellington, 6011,
New Zealand
Wellington, 6011,
New Zealand
64 4 528-1867
Utilities
Contact Energy Technographics
Contact Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contact Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1273 Contact Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contact Energy has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Workplace by Facebook for Collaboration in 2020, Sitecore CMS for Web Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contact Energy is running and its propensity to invest more and deepen its relationship with SAP , Facebook , Miro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contact Energy revenues, which have grown to $1.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contact Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contact Energy Tech Stack and Enterprise Applications
Contact Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021 Contact Energy launched its SAP S/4 HANA ERP Financial implementation. The program replaced SAP ERP ECC 6.0 and, according to company reporting, the organisation completed the shift to cloud-based SAP S/4HANA in May 2023, preserving continuity across finance and generation functions.
The SAP S/4 HANA deployment standardized a single platform to manage sales, marketing, procurement, people data, learning and development, and finance. Functional scope explicitly included plant maintenance for the generation business, while the rollout introduced the Fiori user experience framework to address prior usability and data quality constraints and to enable mobility, personalization and faster object searches.
Contact Energy’s SAP estate was already operating in cloud infrastructure before the S/4 HANA upgrade, having moved SAP onto a hybrid model with Spark Revera and Amazon Web Services around 2017 and then fully onto AWS in 2018. The S/4 HANA implementation retained that cloud hosting posture, and reporting highlighted improved transparency around hosting and data storage consumption through Spark’s Revera platform and AWS.
Governance and program oversight are reflected in corporate reporting, with a corporate scorecard rating the project to deliver SAP for finance and generation as achieved or exceeded. Financial disclosures showed the carrying value of software increased from $135 million to $145 million year on year after depreciation, and the company is reviewing its CRM following delays in that rollout.
Operational benefits documented by Contact Energy included real time insights, machine learning and advanced analytics capabilities enabled by SAP S/4 HANA, a one click vendor payment run that reduced multi screen processing to minutes, and expected plant maintenance time savings of 10 to 20 per cent in the generation business. These outcomes align the Contact Energy SAP S/4 HANA ERP Financial application with enterprise finance, operations and asset management workflows.
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Contact Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Contact Energy, Ltd. deployed Workplace by Facebook as a Collaboration application. Workplace by Facebook is surfaced on Contact Energy's website and serves as the company platform for internal collaboration and employee communication across its operations.
The implementation uses core Collaboration capabilities typical of Workplace by Facebook, including persistent groups for team and project communications, real-time chat, file sharing, centralized announcements, and live video for company-wide briefings. These functional modules are configured to support knowledge sharing, operational coordination, and employee engagement workflows.
Deployment covers approximately 1000 employees across Contact Energy's New Zealand operations and is accessible via the corporate web presence alongside standard web and mobile clients. The architecture is a cloud-hosted SaaS model provided by Facebook, integrated into the company website to centralize internal communication access and discovery.
Governance for the deployment is organized around platform administration, group moderation, and information controls to align with corporate communications and HR processes, enabling structured content oversight and phased adoption. Contact Energy Workplace by Facebook Collaboration therefore maps directly to internal communications and employee collaboration business functions.
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Collaboration | Collaboration |
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2023 | 2023 |
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Contact Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Contact Energy deployed Sitecore CMS on their public website. Sitecore CMS was implemented as the company's Web Content Management solution to centralize web content, manage digital publishing, and support marketing and customer communications.
The implementation focused on core Web Content Management capabilities such as content authoring, templating, digital asset management, and workflow driven publishing, with Sitecore CMS providing role based editorial controls and versioning. Operational scope centers on the Contact Energy website, where editors and marketing teams manage pages and media assets through the Sitecore authoring interface. Governance was formalized through publishing workflows and approval queues to standardize content publishing and editorial accountability. The deployment aligns with common web content architecture patterns including separation of authoring and delivery roles and the use of modular templates to accelerate page composition.
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Contact Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Contact Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Contact Energy PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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Contact Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Contact Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Contact Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Portfolio Delivery Lead | Manager | Operations | |
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Senior Project Manager | Manager | Operations | |
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Project Delivery Lead | Manager | Operations | |
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Senior Project Manager | Manager | Operations | |
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Apps Being Evaluated by Contact Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contact Energy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contact Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Contact Energy Technographics
Contact Energy is a Utilities organization based in New Zealand,
with around 1273 employees and annual revenues of $1.72 billion.
Contact Energy operates a diverse technology stack with applications such as
SAP S/4 HANA, Workplace by Facebook and Sitecore CMS,
covering areas like ERP Financial, Collaboration and Web Content Management.
Contact Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Facebook and Sitecore.
Contact Energy recently adopted applications including
Miro in 2023, Teads Platform in 2023 and Atlassian JIRA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contact Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Contact Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Contact Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.