Contra Costa Health Services
50 Douglas Dr #310,
Martinez, 94553, CA,
United States
Martinez, 94553, CA,
United States
1 925-957-5400
Healthcare
Contra Costa Health Services Technographics
Contra Costa Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contra Costa Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Contra Costa Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contra Costa Health Services has purchased the following applications: Epic Tapestry for Medical Care Management in 2023, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contra Costa Health Services is running and its propensity to invest more and deepen its relationship with Epic Systems , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contra Costa Health Services revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contra Costa Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contra Costa Health Services Tech Stack and Enterprise Applications
Contra Costa Health Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Tapestry | Medical Care Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Contra Costa Health Services implemented Epic Tapestry for Medical Care Management to support claims processing and provider record management within Contra Costa Health Plan. The deployment is anchored in CCHS operations with staff expected to work out of Martinez and Concord, and it touches organizational units that include the Health Plan, Regional Medical Center, Behavioral Health, and ambulatory care sites. The Health Services IT organization and a dedicated Identity and Access Management team manage the user lifecycle for the roughly 4,500 employee organization, with the IAM team handling about 8,000 user accounts per year.
Epic Tapestry is being used to maintain vendor, provider, and claims records, reconcile claims and provider data, and support provider portal access troubleshooting, with the Analysis and Reporting team owning record management and reconciliation workflows. Implemented operational capabilities include user account creation and de-provisioning, queued IAM request fulfillment, access reporting, and periodic system permission reviews conducted with asset owners. New staff are required to obtain Epic Security certification within the first six months, embedding certified security operations and role based access control into daily procedures.
Governance adjustments formalize the access management lifecycle, queuing and escalation procedures for IAM requests, and structured reconciliation processes for claims and provider data. The program documentation and job specifications assign responsibilities for account provisioning, claims maintenance, vendor and provider record reconciliation, troubleshooting, and production of access reports to support audits and permission reviews. Explicit operational supports include professional development funding and a stated five percent annual cost of living adjustment over three years, while noted operational challenges include adapting to evolving technology, resolving urgent requests under tight timeframes, and managing competing priorities.
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Contra Costa Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Contra Costa Health Services implemented Microsoft 365 for Collaboration. Microsoft 365 is referenced on the organization website and was provisioned as the cloud Collaboration platform supporting the county health system and its roughly 4,500 employees. The deployment established Microsoft 365 as the primary Collaboration application for internal communications, document workflows, and web surfaced content across the agency.
The implementation configures Collaboration capabilities typical of the Microsoft 365 suite, including enterprise email and calendaring, document collaboration and shared file storage, and real time communications for meetings and messaging. Configuration included tenant level provisioning, role based access controls, and centralized policy controls to support clinical, public health, and administrative workflows. These capabilities align with standard Collaboration functional terminology such as content management, collaboration workflows, and secure messaging for healthcare operations.
Operational coverage extended to internal staff and publicly visible web assets where Microsoft 365 functionality is surfaced. Governance emphasized centralized administration of user accounts, access and content management to align Collaboration usage with healthcare compliance and operational needs across county sites. Public source information does not specify integrations with other named systems.
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Contra Costa Health Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Contra Costa Health Services implemented DocuSign eSignature as a Digital Signing capability on its public website. The deployment provides web embedded electronic signature capture for forms and document submissions that require legally binding signatures.
Configuration centers on DocuSign eSignature envelope orchestration, embedded signing sessions, signer authentication controls, and audit trail capture, using the application’s standard signing workflows and envelope templates. The implementation leverages front end integration patterns to initiate signing flows and return completed documents to the web application, preserving document state and signature metadata. Digital Signing functional terminology such as envelope management, signing order, and certificate based evidence are in use to support traceability and record retention.
Operational coverage focuses on public facing interactions through the cchealth.org website, enabling external stakeholders to complete signed documents without separate client software. Governance elements documented during rollout include role based access for envelope creation, retention of signed artifacts for compliance, and administrative controls for template management. DocuSign eSignature is the centrally provisioned Digital Signing solution for web based signature capture at Contra Costa Health Services.
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Web Content Management | Content Management |
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2016 | 2016 |
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Contra Costa Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2022 | 2022 |
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Contra Costa Health Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Contra Costa Health Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Contra Costa Health Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Contra Costa Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Contra Costa Health Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contra Costa Health Services IT executives and key decision makers. This section highlights Contra Costa Health Services's latest recorded technology evaluations, including SoundHound Houndify AI Platform for Cognitive Computing on 2025-05-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contra Costa Health Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-08 | Contra Costa Health Services | Evaluated | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application |
FAQ - APPS RUN THE WORLD Contra Costa Health Services Technographics
Contra Costa Health Services is a Healthcare organization based in United States,
with around 4500 employees and annual revenues of $1.20 billion.
Contra Costa Health Services operates a diverse technology stack with applications such as
Epic Tapestry, Microsoft 365 and DocuSign eSignature,
covering areas like Medical Care Management, Collaboration and Digital Signing.
Contra Costa Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epic Systems, Microsoft and DocuSign.
Contra Costa Health Services recently adopted applications including
Epic Tapestry in 2023, Lucky Orange in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contra Costa Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Contra Costa Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Contra Costa Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.