AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Conversation24 Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Conversation24 Legacy Conversation24 Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Conversation24 deployed Conversation24 as a Chatbots and Conversational AI solution on its corporate website to handle inbound visitor interactions. The implementation focuses on web-based customer engagement for a Netherlands headquartered professional services firm with about 40 employees, targeting front-line sales and client services touchpoints rather than enterprise back-office processes. Conversation24 configures Conversation24 to run an embeddable web chat widget with scripted conversational flows, intent recognition, automated replies, and live agent escalation to support hybrid automated and human-assisted conversations. Functional capabilities implemented emphasize session-based routing, templated response libraries, basic conversational analytics, and configuration controls for message timing and trigger rules. Operational coverage centers on website-driven engagement, with the platform used by small internal teams for lead capture and client inquiries. Governance practices described by the deployment include defined escalation workflows for handing off sessions to human agents and centralized configuration of conversation flows to ensure consistent messaging across the site.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Team.Blue Legacy Team.Blue Leadinfo Lead Generation CRM n/a 2020 2020
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Conversation24

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Conversation24 Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Conversation24 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Conversation24 digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Conversation24 Technographics
Conversation24 is a Professional Services organization based in Netherlands, with around 40 employees and annual revenues of $4.0 million.
Conversation24 operates a diverse technology stack with applications such as Conversation24, Google Workspace (Formerly Google G-Suite) and Team.Blue Leadinfo, covering areas like Chatbots and Conversational AI, Collaboration and Lead Generation.
Conversation24 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Conversation24, Google and Team.Blue.
Conversation24 recently adopted applications including CJ2 Hosting in 2023, Slack Connect in 2022 and Calendly in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Conversation24’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Conversation24’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Conversation24 technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.