Coop Danmark Technographics
Coop Danmark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coop Danmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Coop Danmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coop Danmark has purchased the following applications: Serrala FinanceSuite for AP Automation in 2018, Zebra CC6000 for Time Clock (Hardware) in 2024, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coop Danmark is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Zebra Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coop Danmark revenues, which have grown to $5.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coop Danmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coop Danmark Tech Stack and Enterprise Applications
Coop Danmark ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Coop Danmark implemented Serrala FinanceSuite to support AP Automation across its finance organization, deploying the application as the central platform for accounts payable and payment orchestration. The engagement was led by a Lead Solution Architect Finance who also acted as Cut Over Manager, and the project included solution build and GoLive activities aligned to the finance integration architecture.
Serrala FinanceSuite was configured to provide core AP Automation capabilities, including automated invoice handling, scheduled payment runs, payment orchestration and bank connectivity workflows. The implementation emphasized configuration of finance-side processing and reconciliation logic consistent with AP Automation functional patterns, and the solution build focused on aligning those modules with existing SAP finance master data and payment rules.
Integration work explicitly included direct integration with SAP S/4HANA Retail 1809 and the Serrala FS2 Autobank component for bank file exchange and automated treasury connectivity. The deployment architecture centered on a finance integration layer between SAP S/4HANA Retail 1809 and Serrala FinanceSuite, enabling transactional handoff for supplier invoices, payment proposals and outbound bank files.
Governance and rollout were managed through cut over management and controlled GoLive procedures, with the Lead Solution Architect overseeing solution validation and operational readiness. The program scope covered company finance operations in Denmark, reshaping payment workflows and bank file orchestration while preserving SAP financial master data and posting processes.
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ERP Financial | ERP |
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2017 | 2020 |
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Coop Danmark HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zebra Technologies | Legacy | Zebra CC6000 | Time Clock (Hardware) | HCM | Softpay | 2024 | 2024 |
In 2024 Coop Danmark deployed Zebra CC6000 as the customer facing kiosk hardware in a Softpay integrated self checkout solution. The Zebra CC6000 implementation is recorded under the Time Clock (Hardware) category and was provisioned to support retail checkout and software based scan and pay functions across selected stores in Denmark, focusing on retail operations and store level checkout workflows.
The implementation configured Zebra CC6000 enterprise class kiosks as the primary point of sale device, combining touchscreen driven scanning and cashierless scan and pay workflows. Functional capabilities implemented include software based scan and pay, customer facing barcode scanning and touch interaction, and integrated payment orchestration through Softpay, with Softpay acting as the integration partner for checkout software and payment flow management.
Deployment was rolled out across selected Coop stores in Denmark within retail operations and store staff workflows, and governance emphasized store level operational changes to shift staff away from queue management to other in store tasks. The Denmark rollout reported substantial uptake with some stores processing up to 60% of transactions via self service, reducing queues and freeing staff for other tasks.
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Coop Danmark Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Coop Danmark implemented Zoom for Audio Video and Web Conferencing. Zoom is embedded on Coop Danmark's public website, coop.dk, surfacing web-based meeting access and conferencing functionality for both site visitors and internal users.
The deployment emphasizes web-embedded conferencing capabilities typical of the Audio Video and Web Conferencing category, including browser-based joins, audio and video sessions, screen sharing, and webinar-style broadcasts. Operational scope covers corporate communications and customer engagement channels, enabling remote collaboration across corporate teams and customer-facing virtual interactions through the website. Implementation requires configuration and governance to control meeting settings and access across departments, with the technical footprint focused on embedding Zoom’s web client and conferencing stack into the Coop Danmark site.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Coop Danmark eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Coop Danmark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Coop Danmark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Coop Danmark
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Coop Danmark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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