Cooperative of American Physicians
8th Floor, Bank of America Center, 333 S Hope St,
Los Angeles, 90071, CA,
United States
Los Angeles, 90071, CA,
United States
1 800-252-7706
Insurance
Cooperative of American Physicians Technographics
Cooperative of American Physicians Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cooperative of American Physicians and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Cooperative of American Physicians employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cooperative of American Physicians has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Acquia Cloud for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cooperative of American Physicians is running and its propensity to invest more and deepen its relationship with Olark , Microsoft , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cooperative of American Physicians revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cooperative of American Physicians intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cooperative of American Physicians Tech Stack and Enterprise Applications
Cooperative of American Physicians AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Cooperative of American Physicians implemented Olark Live Chat on its public website. The Olark Live Chat deployment is a web embedded, browser based chat widget delivering real time messaging, visitor monitoring, chat transcripts, and canned response capabilities consistent with Chatbots and Conversational AI solutions. The implementation supports website level customer engagement workflows for member inquiries and policy questions, positioning Olark Live Chat as the front line channel for inbound digital contacts.
Configuration focused on agent facing dashboards and chat routing to member services staff, with standard conversational features such as prebuilt responses and offline messaging to capture leads when agents are unavailable. Governance and operational ownership rested with customer service and member support teams, who manage staffing and chat response protocols, and the Cooperative of American Physicians Olark Live Chat deployment preserves web native integration patterns common to chat widgets.
|
Cooperative of American Physicians Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cooperative of American Physicians implemented Microsoft 365. The deployment established Microsoft 365 as the organization’s primary Collaboration platform for its 150 employee insurance operation in the United States.
Microsoft 365 was configured to deliver core Collaboration capabilities, including cloud email, document libraries, team collaboration spaces, and file synchronization, using standard Microsoft 365 components such as Exchange Online, SharePoint Online, Microsoft Teams and OneDrive. Tenant configuration included user account provisioning, identity alignment and tenant level settings to enforce access and content controls across the environment.
Cooperative of American Physicians uses Microsoft 365 on their website, which indicates the tenant supports public facing content or administrative workflows alongside internal collaboration. Operational coverage focused on internal communications, document management and coordinated collaboration across the firm’s core business functions.
Governance centered on centralized user provisioning, role based access controls and tenant level retention settings to align collaboration workflows with industry compliance expectations. Rollout and onboarding emphasized standardized site permissions and content libraries to normalize collaboration practices across teams.
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2019 | 2019 |
|
Cooperative of American Physicians Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Cooperative of American Physicians deployed Acquia Cloud to host and manage its corporate website. Acquia Cloud is the primary Web Content Management solution for the organization, centralizing content delivery, site configuration, and managed hosting for the company web presence.
The Acquia Cloud implementation emphasizes standard Web Content Management capabilities including content authoring and approval workflows, distinct staging and production environments, continuous integration and continuous delivery pipelines for site updates, and platform level security and performance controls. Operational responsibility is shared between marketing and IT, with editorial users using role based publishing and IT managing environment provisioning, deployments, and managed backups for the public website.
|
Cooperative of American Physicians CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Cooperative of American Physicians EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2019 | 2019 |
|
Cooperative of American Physicians TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
Cooperative of American Physicians IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Cooperative of American Physicians
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Executive Officer | CXO | Finance | |
|
|
|
System Network Manager | Manager | IT | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
Apps Being Evaluated by Cooperative of American Physicians Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cooperative of American Physicians IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cooperative of American Physicians digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cooperative of American Physicians Technographics
Cooperative of American Physicians is a Insurance organization based in United States,
with around 150 employees and annual revenues of $64.0 million.
Cooperative of American Physicians operates a diverse technology stack with applications such as
Olark Live Chat, Microsoft 365 and Acquia Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Cooperative of American Physicians has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Microsoft and Acquia.
Cooperative of American Physicians recently adopted applications including
Mitel VoiP in 2019, Salesforce Marketing Cloud in 2019 and Intuit Mailchimp in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cooperative of American Physicians’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cooperative of American Physicians’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cooperative of American Physicians technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.