AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Corinthia Hotels Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP Financial Management n/a 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shiji Group Legacy Shiji ReviewPro Auto Case Management Case Management ERP Services and Operations n/a 2017 2017
In 2017 Corinthia Hotels implemented Shiji ReviewPro Auto Case Management to automate in-stay feedback capture and accelerate service recovery, deploying the solution as a cloud-based Case Management platform. Corinthia had been using ReviewPro since 2011 and continued to anchor guest satisfaction KPIs on the Global Review Index, extending that program with Guest Satisfaction Surveys and Auto Case Management in 2017 to operationalize on-property feedback. The implementation combined ReviewPro Reputation capabilities with Guest Satisfaction Surveys and the Shiji ReviewPro Auto Case Management module, configuring automated case creation, prioritization rules, and notification workflows. The solution was set up to collect guest feedback earlier in the stay, generate actionable cases for frontline teams, and route follow-up tasks automatically according to internal service guidelines. Operational coverage focused on property-level teams and frontline guest service functions, using on-property survey triggers to create cases for rapid resolution. The platform integrated feedback collection and reputation monitoring into a single Case Management workflow, enabling consistent handling of service recovery, escalation, and documentation across Corinthia Hotels properties. Governance changes included defining and automating service recovery processes, establishing response time expectations, and increasing team engagement at the property level to ensure prompt follow-up. As a result Corinthia Hotels reported a 92 percent response rate within an hour and documented improvements in guest satisfaction and online reputation following the deployment of Shiji ReviewPro Auto Case Management.
Guest Management ERP Services and Operations 2019 2019
Reservation and Booking Management ERP Services and Operations 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2021 2021
Survey and Questionnaire Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2015 2015
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
IT Decision Makers and Key Stakeholders at Corinthia Hotels
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Corinthia Hotels Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Corinthia Hotels Technographics

Corinthia Hotels is a Leisure and Hospitality organization based in United Kingdom, with around 250 employees and annual revenues of $30.0 million.

Corinthia Hotels operates a diverse technology stack with applications such as Infor SunSystems, Shiji ReviewPro Auto Case Management and Microsoft 365, covering areas like ERP Financial, Case Management and Collaboration.

Corinthia Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Shiji Group and Microsoft.

Corinthia Hotels recently adopted applications including CodeTwo Email Signatures in 2021, Sojern in 2019 and Triptease in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Corinthia Hotels’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Corinthia Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Corinthia Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.