Itagui, x, Antioquia,
Colombia
Corteaceros S.A / Cortesa Technographics
Corteaceros S.A / Cortesa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Corteaceros S.A / Cortesa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 217 Corteaceros S.A / Cortesa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Corteaceros S.A / Cortesa has purchased the following applications: Siesa Enterprise for ERP Financial in 2017, Siesa HCM for Core HR in 2017, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Corteaceros S.A / Cortesa is running and its propensity to invest more and deepen its relationship with Siesa , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Corteaceros S.A / Cortesa revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Corteaceros S.A / Cortesa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Corteaceros S.A / Cortesa Tech Stack and Enterprise Applications
Corteaceros S.A / Cortesa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siesa | Legacy | Siesa Enterprise | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Corteaceros S.A / Cortesa implemented Siesa Enterprise, adopting Siesa Enterprise as its ERP Financial platform to consolidate distribution and manufacturing business processes. The deployment was positioned to unify transactional processing across commercial, manufacturing and financial functions using the Siesa Enterprise application.
The implementation included Siesa Enterprise modules for Manufactura, planeación, control calidad, financiero, comercial, mantenimiento, recursos humanos y nomina, configured to support production planning, quality control workflows, financial accounting and commercial order management. Configuration and parameterization work focused on aligning module transactional flows and the chart of accounts with ERP Financial functional patterns.
Operational scope covered manufacturing shop floor execution, planning, quality control, sales and commercial operations, maintenance planning, human resources and payroll, and corporate finance within Corteaceros' Colombian operations. The Siesa Enterprise deployment linked operational workflows so financial ledgers could reconcile commercial and manufacturing transactions under a single application.
Siesa provided the acquired solutions and services for the implementation, enabling centralized master data governance, role based access controls and standardized process definitions across affected departments. Governance emphasis addressed concurrent control across manufacturing, quality and financial ledgers, and rollout sequencing was aligned to departmental readiness and module interdependencies.
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Corteaceros S.A / Cortesa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siesa | Legacy | Siesa HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Corteaceros S.A / Cortesa implemented Siesa HCM as its Core HR platform. The deployment positioned Siesa HCM inside a broader Siesa Enterprise footprint that the company acquired, covering manufactura, planeación, control calidad, financiero, comercial, mantenimiento, recursos humanos y nomina.
The implementation of Siesa HCM focused on centralized personnel administration and payroll processing for Corteaceros S.A, supporting HR and nomina operations for the company s 217 employees in Colombia. Functional modules and capabilities delivered included core human resources records, payroll calculation and payslip issuance, and administrative HR workflows consistent with Core HR application patterns.
Siesa HCM was operated as a module within the Siesa Enterprise suite, enabling functional alignment between human resources, finance and commercial modules without introducing external vendor integrations in the source record. Operational coverage therefore spanned human resources, payroll, and cross-functional reconciliation points with financial and commercial modules that are part of the same Siesa Enterprise implementation.
Governance and rollout emphasized standardization of HR recordkeeping and payroll procedures, and consolidation of personnel administration under Siesa HCM. The narrative aligns Corteaceros S.A / Cortesa with a centralized Core HR posture through Siesa HCM within the multi-module Siesa Enterprise environment.
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Corteaceros S.A / Cortesa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Corteaceros S.A / Cortesa implemented Zendesk Service for Customer Support on its website. The company deployed a cloud-hosted Zendesk Service instance embedded via a web widget on www.corteaceros.com to capture and centralize customer inquiries and support requests from the site.
Configuration emphasized ticketing workflows and front-end form design to standardize inbound request capture, ticket categorization, and threaded agent responses for the customer service team. Operational coverage centered on the customer service department in Colombia, with governance focused on agent triage, routing rules, standard response templates, and prioritization within Zendesk Service. No additional third-party integrations are documented beyond the website embedding in the sourced implementation notes.
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IT Decision Makers and Key Stakeholders at Corteaceros S.A / Cortesa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Corteaceros S.A / Cortesa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||