St. Clair Shores, 48080, MI,
United States
Cosmopolitan Travel Service Technographics
Cosmopolitan Travel Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cosmopolitan Travel Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Cosmopolitan Travel Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cosmopolitan Travel Service has purchased the following applications: SABRE Trams Back Office for ERP Financial in 2008, Microsoft 365 for Collaboration in 2018, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cosmopolitan Travel Service is running and its propensity to invest more and deepen its relationship with SABRE , Microsoft , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cosmopolitan Travel Service revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cosmopolitan Travel Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cosmopolitan Travel Service Tech Stack and Enterprise Applications
Cosmopolitan Travel Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Trams Back Office | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Cosmopolitan Travel Service implemented SABRE Trams Back Office and adopted SABRE Trams Back Office as its ERP Financial application to centralize core accounting activities. The deployment focused on day to day financial operations used by the companys accounting team and the CFO, with explicit year placement tied to the implementation timeline.
Configuration centered on bank reconciliations across multiple office branches, processing of payables and receivables, and support for manual check issuance and receipt. Functional capabilities implemented included running weekly and ad hoc financial reports, charging and posting credit card merchant payments, handling cash transactions, and generating client statements for billing and collections.
Integrations and operational touch points included transactions processed through Sabre Trams Back Office together with online bank systems and credit card merchant payment flows, plus standard email and phone channels for client inquiries and statement distribution. Operational scope covered multiple physical offices and core finance and client accounting functions, with the CFO receiving direct assistance for reconciliations and exception resolution.
Governance and workflow changes emphasized regular reporting and issue remediation, staff use of query functions to locate and correct transaction issues, and an established rhythm of emailing weekly statements to clients for payment processing. Operational practices documented routine reconciliation, payable and receivable cycles, and merchant payment posting within the SABRE Trams Back Office ERP Financial environment.
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Cosmopolitan Travel Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Cosmopolitan Travel Service implemented Microsoft 365, deploying the Collaboration platform across the organization. Cosmopolitan Travel Service uses Microsoft 365 in the Collaboration category to support core communication, cloud-hosted email, document management, and real-time coauthoring for its 70 employees. The company also surfaces Microsoft 365 functionality on their public website to expose published content and collaboration-enabled resources.
Deployment reflects a cloud-hosted SaaS architecture with tenant-level configuration, centralized account provisioning, and organization-wide document libraries and shared mailboxes to support client-facing and internal workflows common in professional services. Governance efforts focused on collaboration controls, access provisioning, and content organization to standardize productivity and information sharing across the business.
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Cosmopolitan Travel Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020 Cosmopolitan Travel Service implemented Pathwire Mailgun as its Transactional Email engine for the company website to manage automated customer communications. The deployment centralized outbound transactional messaging for booking confirmations and operational notifications, establishing Pathwire Mailgun as the primary application for site-driven email workflows.
The Pathwire Mailgun implementation used standard Transactional Email capabilities including API driven sends, SMTP relay, template management, and event webhooks to support variable booking data and real time delivery events. Configuration work emphasized reusable transactional templates, sending domain provisioning, and suppression list handling to align email content with booking lifecycle events.
Integrations were focused on the public website where Pathwire Mailgun is invoked by server side calls and SMTP endpoints, with event webhooks feeding delivery, bounce, and engagement signals back to the site for process handling. Operational coverage targeted customer facing functions such as confirmations and alerts, and internal customer service workflows that rely on reliable, programmatic message delivery.
Governance centered on centralized template version control and sending domain authentication, with role based access to the Pathwire Mailgun control plane for administrators and developers. The implementation emphasized standard Transactional Email operational controls including deliverability configuration, inbound event handling, and template governance to ensure consistent site driven messaging.
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Cosmopolitan Travel Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Cosmopolitan Travel Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Cosmopolitan Travel Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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