Couchsurfing International
343 Kansas Street,
San Francisco, 94120, CA,
United States
San Francisco, 94120, CA,
United States
1 415-404-6611
Media
Couchsurfing International Technographics
Couchsurfing International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Couchsurfing International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Couchsurfing International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Couchsurfing International has purchased the following applications: ProfitWell Metrics for Subscription and Recurring Billing in 2021, Appcues for Digital Adoption in 2017, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Couchsurfing International is running and its propensity to invest more and deepen its relationship with ProfitWell , Appcues , Sift Science or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Couchsurfing International revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Couchsurfing International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Couchsurfing International Tech Stack and Enterprise Applications
Couchsurfing International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProfitWell | Legacy | ProfitWell Metrics | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, Couchsurfing International implemented ProfitWell Metrics on its website to instrument subscription and membership activity. ProfitWell Metrics is deployed as a web-facing analytics layer that captures subscription touchpoints and funnels data into centralized dashboards, enabling visibility into recurring revenue signals. This implementation aligns the company with the Subscription and Recurring Billing category, and the ProfitWell Metrics deployment is focused on instrumentation of signups, renewals, and cancellation events on the site.
The implementation emphasizes standard Subscription and Recurring Billing capabilities such as MRR tracking, churn measurement, cohort analysis, lifetime value segmentation, and subscription revenue reporting. Operational use is concentrated in finance and growth functions, where ProfitWell Metrics dashboards inform subscription reporting and cohort-based analysis for product and marketing decisions. Governance is handled through centralized dashboards and role-based access to metrics, enabling routine reporting workflows for revenue and retention monitoring.
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Couchsurfing International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcues | Legacy | Appcues | Digital Adoption | HCM | n/a | 2017 | 2017 |
In 2017 Couchsurfing International deployed Appcues on their website as a Digital Adoption implementation to support web based user onboarding and in product guidance. Couchsurfing International implemented Appcues to deliver contextual onboarding flows and in product messaging directly within the consumer facing web experience, using the Appcues authoring and delivery model common to Digital Adoption platforms.
The deployment focused on front end integration of the Appcues JavaScript snippet and configuration through the Appcues studio, enabling product tours, modals, tooltips and step based onboarding flows. Management and iteration of content was handled via the Appcues interface by product and growth stakeholders, aligning governance to content lifecycle and release cadence for the public website.
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Couchsurfing International AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2021 | 2021 |
In 2021 Couchsurfing International implemented Sift Science Digital Trust Platform. The Sift Science Digital Trust Platform, categorized as ML and Data Science Platforms, is deployed on Couchsurfing's website to provide machine learning driven risk assessment and digital trust instrumentation for user interactions, with deployment focused on event collection and real time risk scoring tied to community safety workflows.
Couchsurfing configured the platform to deliver core capabilities typical of the category, including fraud detection, account takeover protection, behavioral modeling, risk scoring and automated decisioning. Implementation work emphasized model configuration, signal ingestion pipelines and rule engine tuning to align platform signals to community moderation and user onboarding flows.
Architecturally the deployment uses client side instrumentation on the website and server side API event ingestion to feed Sift Science Digital Trust Platform models and scoring endpoints. Operational integrations are concentrated on trust and safety queues and product telemetry, with scoring responses used to influence session handling, verification prompts and moderation workflows.
Governance and operational ownership were structured around trust and safety and product teams, who manage rule configuration, alerting and model monitoring. Rollout followed staged web instrumentation and iterative rule adjustments, with ongoing monitoring to tune model thresholds and signal sets.
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Couchsurfing International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Couchsurfing International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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Couchsurfing International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Couchsurfing International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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Couchsurfing International TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Couchsurfing International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Couchsurfing International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Couchsurfing International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Trust, Safety, and Customer Support | Director | Customer Service | |
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Trust and Safety Lead | Manager | Operations | |
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Apps Being Evaluated by Couchsurfing International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Couchsurfing International IT executives and key decision makers. This section highlights Couchsurfing International's latest recorded technology evaluations, including Genesys Speechminer for Speech Recognition AI on 2025-02-10, Mindbody Business for Gym Management on 2025-01-28, and Aprimo DAM for Digital Asset Management on 2024-11-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Couchsurfing International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-10 | Couchsurfing International | Evaluated | Genesys | Genesys Speechminer | Speech Recognition AI | AI-Powered Application |
| 2025-01-28 | Couchsurfing International | Evaluated | MINDBODY | Mindbody Business | Gym Management | ERP Services and Operations |
| 2024-11-14 | Couchsurfing International | Evaluated | Aprimo | Aprimo DAM | Digital Asset Management | Content Management |
FAQ - APPS RUN THE WORLD Couchsurfing International Technographics
Couchsurfing International is a Media organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Couchsurfing International operates a diverse technology stack with applications such as
ProfitWell Metrics, Appcues and Sift Science Digital Trust Platform,
covering areas like Subscription and Recurring Billing, Digital Adoption and ML and Data Science Platforms.
Couchsurfing International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ProfitWell, Appcues and Sift Science.
Couchsurfing International recently adopted applications including
ProfitWell Metrics in 2021, Sift Science Digital Trust Platform in 2021 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Couchsurfing International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Couchsurfing International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Couchsurfing International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.