County of Charleston
4045 Bridgeview Dr,
North Charleston, 29405-7464, SC,
United States
North Charleston, 29405-7464, SC,
United States
1 843-958-4000
Government
County of Charleston Technographics
County of Charleston Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Charleston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 County of Charleston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Charleston has purchased the following applications: Executive Information Services for Government ERP in 2018, Carbyne Translation for Speech Recognition AI in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Charleston is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Carbyne , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Charleston revenues, which have grown to $440.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Charleston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of Charleston Tech Stack and Enterprise Applications
County of Charleston ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Executive Information Services | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, County of Charleston implemented Executive Information Services' RMS-2 Records Management System together with the EIS JMS Jail Management System for the Charleston County Sheriff's Office. The Executive Information Services deployment, categorized as Government ERP, consolidated records and jail operations and covered records and corrections processes across South Carolina. The project focused on unifying records and detention workflows under a single application footprint to improve operational consistency between functions.
RMS-2 provided records management capabilities while EIS JMS delivered jail management and integrated inmate tracking, the combined configuration emphasized workflow orchestration and enhanced reporting. The implementation improved field-reporting capabilities and reduced duplicate data entry for deputies and jail staff by centralizing data capture and case updates. Standard functional workflows aligned to the Government ERP scope included custody and incident record consolidation, inmate status tracking and consolidated reporting pipelines.
Operational scope included records and corrections departments within the Charleston County Sheriff's Office, with rollout oriented to deputies and jail staff responsible for daily data capture and reporting. Governance adjustments aligned records and corrections processes, reducing parallel data entry and establishing a single source of truth for inmate status and incident reports. Executive Information Services delivered the integrated RMS-2 and EIS JMS capability set to consolidate records and jail operations and improve reporting and field-reporting capabilities as documented.
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County of Charleston AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carbyne | Legacy | Carbyne Translation | Speech Recognition AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Charleston County implemented Carbyne Translation as part of a deployment of Carbyne APEX to modernize 911 call handling at the Charleston County Consolidated Emergency Communications Center. Carbyne Translation is cataloged in the Speech Recognition AI category and was introduced to deliver real time transcription and automatic translation for non English callers across Charleston County, South Carolina.
Deployment emphasized real time speech to text transcription, automated language detection, and bidirectional translation embedded into emergency call handling workflows to support triage and responder situational awareness. Functional modules implemented included live transcription, automated translation, and contextual caller metadata capture to surface language and call context to dispatchers, with the Carbyne APEX environment providing the operational platform for these Speech Recognition AI capabilities.
The solution went live in March 2025 and covers emergency call intake and triage operations at the consolidated center, directly impacting 911 dispatch and incident response workflows. Operational governance focused on call handling procedures and responder information flows, and the county reported enhanced accuracy, triage, and situational awareness as immediate outcomes following the go live.
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County of Charleston Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, County of Charleston deployed Cisco Webex Meetings to provide web-based conferencing for public and internal engagement. County of Charleston Cisco Webex Meetings Audio Video and Web Conferencing is embedded on the county website to publish live meetings and to enable remote attendance for public hearings and routine departmental sessions.
Cisco Webex Meetings was configured to leverage core Audio Video and Web Conferencing capabilities, including scheduled meeting orchestration, live video and audio streaming, screen sharing, meeting controls for hosts and participants, and cloud recording for on-demand access. The deployment uses the full application name Cisco Webex Meetings in administrative configurations and public meeting embeds to ensure consistent access and branding.
Operationally the implementation extends to county departments that publish agendas and virtual sessions on the public site, with administrative provisioning and meeting moderation workflows established to manage public access and speaker controls. Governance settings emphasize role based access and meeting moderation, aligning conferencing configurations with public meeting transparency and departmental collaboration requirements.
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Collaboration | Collaboration |
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2016 | 2016 |
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County of Charleston SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Fleet Management | SCM |
|
2024 | 2024 |
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County of Charleston CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Call Center | CRM |
|
2025 | 2025 |
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County of Charleston PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
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County of Charleston TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2015 | 2015 |
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County of Charleston IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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County of Charleston CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at County of Charleston
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by County of Charleston Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from County of Charleston IT executives and key decision makers. This section highlights County of Charleston's latest recorded technology evaluations, including Fiserv Loan Origination Software for Loan Management on 2026-01-28, Fiserv Business Process Manager for Premier for Business Process Management on 2026-01-28, and LenelS2 OnGuard for Physical Access Control System on 2026-01-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the County of Charleston digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-28 | County of Charleston | Evaluated | Fiserv | Fiserv Loan Origination Software | Loan Management | ERP Services and Operations |
| 2026-01-28 | County of Charleston | Evaluated | Fiserv | Fiserv Business Process Manager for Premier | Business Process Management | ERP Services and Operations |
| 2026-01-27 | County of Charleston | Evaluated | LenelS2 | LenelS2 OnGuard | Physical Access Control System | Physical Security |
| 2025-09-26 | County of Charleston | Evaluated |
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|
Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD County of Charleston Technographics
County of Charleston is a Government organization based in United States,
with around 2200 employees and annual revenues of $440.0 million.
County of Charleston operates a diverse technology stack with applications such as
Executive Information Services, Carbyne Translation and Cisco Webex Meetings,
covering areas like Government ERP, Speech Recognition AI and Audio Video and Web Conferencing.
County of Charleston has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Constellation Software Inc., Carbyne and Cisco Systems.
County of Charleston recently adopted applications including
Carbyne Translation in 2025, Carbyne APEX in 2025 and Geotab Public Works in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of Charleston’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates County of Charleston’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of Charleston technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.