North Charleston, 29405-7464, SC,
United States
County of Charleston Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Charleston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 County of Charleston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Charleston has purchased the following applications: Executive Information Services for Government ERP in 2018, Carbyne Translation for Speech Recognition AI in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Charleston is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Carbyne , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Charleston revenues, which have grown to $440.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Charleston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Executive Information Services | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, County of Charleston implemented Executive Information Services' RMS-2 Records Management System together with the EIS JMS Jail Management System for the Charleston County Sheriff's Office. The Executive Information Services deployment, categorized as Government ERP, consolidated records and jail operations and covered records and corrections processes across South Carolina. The project focused on unifying records and detention workflows under a single application footprint to improve operational consistency between functions.
RMS-2 provided records management capabilities while EIS JMS delivered jail management and integrated inmate tracking, the combined configuration emphasized workflow orchestration and enhanced reporting. The implementation improved field-reporting capabilities and reduced duplicate data entry for deputies and jail staff by centralizing data capture and case updates. Standard functional workflows aligned to the Government ERP scope included custody and incident record consolidation, inmate status tracking and consolidated reporting pipelines.
Operational scope included records and corrections departments within the Charleston County Sheriff's Office, with rollout oriented to deputies and jail staff responsible for daily data capture and reporting. Governance adjustments aligned records and corrections processes, reducing parallel data entry and establishing a single source of truth for inmate status and incident reports. Executive Information Services delivered the integrated RMS-2 and EIS JMS capability set to consolidate records and jail operations and improve reporting and field-reporting capabilities as documented.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carbyne | Legacy | Carbyne Translation | Speech Recognition AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Charleston County implemented Carbyne Translation as part of a deployment of Carbyne APEX to modernize 911 call handling at the Charleston County Consolidated Emergency Communications Center. Carbyne Translation is cataloged in the Speech Recognition AI category and was introduced to deliver real time transcription and automatic translation for non English callers across Charleston County, South Carolina.
Deployment emphasized real time speech to text transcription, automated language detection, and bidirectional translation embedded into emergency call handling workflows to support triage and responder situational awareness. Functional modules implemented included live transcription, automated translation, and contextual caller metadata capture to surface language and call context to dispatchers, with the Carbyne APEX environment providing the operational platform for these Speech Recognition AI capabilities.
The solution went live in March 2025 and covers emergency call intake and triage operations at the consolidated center, directly impacting 911 dispatch and incident response workflows. Operational governance focused on call handling procedures and responder information flows, and the county reported enhanced accuracy, triage, and situational awareness as immediate outcomes following the go live.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Fleet Management | SCM |
|
2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Call Center | CRM |
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2025 | 2025 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
|
2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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