County of Orange, CA
400 W. Civic Center Drive,
Santa Ana, 92701, CA,
United States
Santa Ana, 92701, CA,
United States
1 855-886-5400
Government
County of Orange, CA Technographics
County of Orange, CA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Orange, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 County of Orange, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Orange, CA has purchased the following applications: Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Box Relay for Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Orange, CA is running and its propensity to invest more and deepen its relationship with Conduent , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Orange, CA revenues, which have grown to $9.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Orange, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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County of Orange, CA Tech Stack and Enterprise Applications
County of Orange, CA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM | n/a | 2013 | 2013 |
In 2013, County of Orange, CA implemented Conduent Benefits Administration OEM Mercer Darwin Benefits in the Benefits Administration category to centralize employee benefits enrollment and eligibility management. The Conduent Benefits Administration deployment functioned as an enterprise benefits administration platform supporting HR and benefits operations across county departments and an active employee population of approximately 19,000 staff.
Configuration and functional modules implemented included benefits enrollment and open enrollment management, eligibility and dependent management, life event processing, plan configuration, and benefits reporting and audit trails, reflecting capabilities typical of Benefits Administration solutions. Governance established centralized benefits administration workflows within county HR, standardized plan rules and approval routing, and enforced role based access and audit controls to align operational practice with public sector requirements. County of Orange Conduent Benefits Administration Benefits Administration supported core HR benefits administration functions and ongoing plan administration.
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County of Orange, CA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, County of Orange, CA implemented Cisco Webex Meetings as its chosen Audio Video and Web Conferencing solution and embedded the service on its public website. The deployment uses Cisco Webex Meetings to deliver browser-accessible video meetings, audio conferencing, screen sharing, and scheduling capabilities typical of Audio Video and Web Conferencing platforms, with the application exposed through ocgov.com to host live public sessions and virtual events. Cisco Webex Meetings is positioned to support both public outreach and routine web conferencing needs for the county.
Operational coverage targets public-facing meeting events and intra-agency collaboration across county departments, supporting government communications and stakeholder engagement. Governance emphasizes centralized provisioning, session moderation, and meeting control workflows to align conferencing operations with municipal meeting practices, while the implementation remains focused on web-embedded access rather than on-premise conferencing hardware. County of Orange, CA Cisco Webex Meetings Audio Video and Web Conferencing is therefore configured as a web-accessible engagement layer for public meetings and departmental collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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County of Orange, CA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Box | Legacy | Box Relay | Content Management | Content Management | n/a | 2022 | 2022 |
In 2022 County of Orange, CA deployed Box Relay as part of a Content Management initiative to modernize OC Public Works document handling and automated workflows. OC Public Works uses Box Relay to automate records retention, public records request routing, and field content workflows, aligning content policy enforcement with operational processes across Orange County, California.
The implementation configured Box Relay together with Box Sign to orchestrate approval routing, signature capture, and retention policy automation for terabytes of consolidated content. Box Relay workflows were instrumented to support document intake, multi‑step approvals, automated disposition triggers, and role based routing for public records and field operations, reflecting common Content Management functional patterns such as workflow orchestration and records lifecycle management.
Operational integration focused on connecting Box Relay workflows to GIS and field operations teams, enabling field content to flow into centralized Box repositories for processing and public records responses. The deployment was scoped to OC Public Works, with workflow touchpoints spanning GIS datasets, field crews, and administrative units responsible for records and public requests.
Governance and rollout emphasized automated retention and routing rules to standardize public records handling and field content intake, with Box Relay and Box Sign serving as the primary Content Management controls. The migration to Box, including Box Relay and Box Sign, consolidated terabytes of content, improved external collaboration, and delivered an initial greater than 50% reduction in file storage costs alongside faster public records responses.
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Digital Signing | Content Management |
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2023 | 2023 |
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County of Orange, CA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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County of Orange, CA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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County of Orange, CA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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County of Orange, CA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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County of Orange, CA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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County of Orange, CA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at County of Orange, CA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by County of Orange, CA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from County of Orange, CA IT executives and key decision makers. This section highlights County of Orange, CA's latest recorded technology evaluations, including Box for Content Management on 2025-07-09, ION Wallstreet Suite for Treasury Management on 2025-07-09, and CaseWare for ERP Financial on 2025-01-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the County of Orange, CA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-09 | County of Orange, CA | Evaluated | Box | Box | Content Management | Content Management |
| 2025-07-09 | County of Orange, CA | Evaluated | ION Investment Group | ION Wallstreet Suite | Treasury Management | TRM |
| 2025-01-31 | County of Orange, CA | Evaluated | CaseWare International | CaseWare | ERP Financial | ERP |
| 2025-01-13 | County of Orange, CA | Evaluated |
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Content Management | Content Management |
| 2024-11-21 | County of Orange, CA | Evaluated |
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IT Service Management | ITSM |
| 2024-06-15 | County of Orange, CA | Evaluated |
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Treasury Management | TRM |
FAQ - APPS RUN THE WORLD County of Orange, CA Technographics
County of Orange, CA is a Government organization based in United States,
with around 19000 employees and annual revenues of $9.50 billion.
County of Orange, CA operates a diverse technology stack with applications such as
Conduent Benefits Administration (OEM Mercer Darwin Benefits), Cisco Webex Meetings and Box Relay,
covering areas like Benefits Administration, Audio Video and Web Conferencing and Content Management.
County of Orange, CA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Conduent, Cisco Systems and Box.
County of Orange, CA recently adopted applications including
DocuSign eSignature in 2023, Slack Connect in 2022 and Box Relay in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of Orange, CA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates County of Orange, CA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of Orange, CA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.