County of San Bernardino
777 E Rialto Ave,
San Bernardino, 92415, CA,
United States
San Bernardino, 92415, CA,
United States
1 909-884-0156
Government
County of San Bernardino Technographics
County of San Bernardino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of San Bernardino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 County of San Bernardino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of San Bernardino has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Axon Justice for Case Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of San Bernardino is running and its propensity to invest more and deepen its relationship with SAP , UKG , Axon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of San Bernardino revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of San Bernardino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of San Bernardino Tech Stack and Enterprise Applications
County of San Bernardino ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 County of San Bernardino implemented SAP S/4 HANA as an ERP Financial application to support core finance and sales operations. The rollout included structured training, testing, and user mapping across the county workforce, with roll mapping completed for more than 1500 end users and instructional design targeted at both finance and sales roles.
Implementation work was performed inside an SAP S/4 HANA environment, with configuration and course development focused on core financial workflows consistent with ERP Financial deployments, including general ledger, accounts payable, and receivables process orientations. Training deliverables included instructor led training of finance courses and development of training material and basic navigation guides for SAP C4C CRM Sales, supporting end user adoption across accounting and revenue functions.
Testing and validation were organized through a dedicated QA client, where test and validate exercise data were prepared and executed. Scenario based testing and participation in user acceptance testing were documented, and subject matter expertise supported testing and training related to T3 sales force activities, indicating operational coverage that spanned sales and finance functional areas.
Governance activities included definition of AS-IS to TO-BE processes and participation in UAT, establishing process change points and training handoffs for the rollout. The project emphasized structured workflow validation and end user onboarding coordination to align process definitions with system configuration and training artifacts.
Deliverables explicitly noted include developed training materials for SAP C4C CRM Sales, instructor led finance courses, scenario based test cases, validated QA client data, and roll mapping for more than 1500 end users. The team worked proficiently in the SAP S/4 HANA environment and participated in UAT and testing cycles to operationalize the ERP Financial application for county finance and sales functions.
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County of San Bernardino HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, County of San Bernardino engaged leadership to remediate a stalled UKG Workforce Central (ex Kronos Workforce Central) project that had already incurred $2M in sunk costs. The effort focused on restoring momentum for a Workforce Management implementation that supported county operations and a county hospital timekeeping rollout for hourly clinical and support staff.
Work centered on UKG Workforce Central (ex Kronos Workforce Central) and specifically on Kronos Workforce Central 8.1 integration work. Functional configuration work included stabilization of core timekeeping and scheduling capabilities, deployment of time collection adapters, and validation of punch capture and exception handling consistent with Workforce Management best practices.
The technical scope included integration of new Cloud-based time clocks for the hospital to Kronos Workforce Central 8.1, onboarding device endpoints, and establishing secure synchronization of punch and audit data. The integration narrative emphasizes device-to-application connectivity and data reconciliation workflows between time clocks and the Workforce Management application.
Governance and rollout activities were managed across HR, payroll administration, and clinical operations stakeholders, with phased testing and verification of time capture, exception processing, and user acceptance at hospital sites. The engagement remediated the stalled program and managed multiple initiatives including the stated cloud-based time clock integration to Kronos Workforce Central 8.1.
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County of San Bernardino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axon | Legacy | Axon Justice | Case Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, County of San Bernardino deployed Axon Justice Premier in the Case Management category to manage prosecutors' digital evidence for the District Attorney's Office. The contract and deployment were announced by Axon in May 2023, and the adoption is explicitly focused on prosecution and evidence management within the county justice process.
Implementation work centers on digital evidence ingestion, centralized case file organization, and acceleration of discovery workflows, leveraging Case Management capabilities such as evidence cataloging, chain of custody tracking, and prosecutor review queues. Configuration of Axon Justice Premier prioritized automated evidence intake and routing to reduce clerical ingestion and review work across prosecutorial teams and support staff.
Operational coverage is scoped to the District Attorney's Office, affecting prosecutorial case handling, evidence clerks, and discovery management processes rather than broad county IT systems. The deployment is positioned to standardize evidence handling across case lifecycles, improving prosecutor access to digital exhibits and streamlining review workflows used in charging and prosecution decisions.
Governance changes emphasize intake and discovery workflow standardization, with process controls and role-based access for prosecutorial and clerical functions to manage chain of custody and disclosure timelines. Axon Justice is implemented as a specialized Case Management layer for prosecution and evidence management, and the county cites reduced clerical ingestion and review work as a primary operational outcome.
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County of San Bernardino Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
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County of San Bernardino Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
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County of San Bernardino SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2021 | 2021 |
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County of San Bernardino CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
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County of San Bernardino ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management, IT Service Management | ITSM |
|
2024 | 2024 |
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County of San Bernardino PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2019 |
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County of San Bernardino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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|
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at County of San Bernardino
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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HR Director | Director | HR | |
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CFO | CXO | Finance | |
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Interim CIO | CXO | Finance | |
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COO | CXO | Finance | |
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HR Director | Director | HR | |
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Deputy Executive Officer Workforce Development | Manager | HR | |
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Apps Being Evaluated by County of San Bernardino Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from County of San Bernardino IT executives and key decision makers. This section highlights County of San Bernardino's latest recorded technology evaluations, including Oracle Cloud HCM for Core HR on 2026-03-19, Articulate 360 Platform for Learning and Development on 2026-01-30, and Fiserv Signature Bank Platform for Core Banking on 2025-10-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the County of San Bernardino digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-19 | County of San Bernardino | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |
| 2026-01-30 | County of San Bernardino | Evaluated | Articulate | Articulate 360 Platform | Learning and Development | HCM |
| 2025-10-27 | County of San Bernardino | Evaluated | Fiserv | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations |
| 2024-09-21 | County of San Bernardino | Evaluated |
|
|
Payroll | HCM |
FAQ - APPS RUN THE WORLD County of San Bernardino Technographics
County of San Bernardino is a Government organization based in United States,
with around 2500 employees and annual revenues of $900.0 million.
County of San Bernardino operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Workforce Central (ex Kronos Workforce Central) and Axon Justice,
covering areas like ERP Financial, Workforce Management and Case Management.
County of San Bernardino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Axon.
County of San Bernardino recently adopted applications including
Goverlan Systems Management in 2024, Axon Justice in 2023 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of San Bernardino’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates County of San Bernardino’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of San Bernardino technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.