CoxHealth
1423 N Jefferson Ave,
Springfield, 65802, MO,
United States
Springfield, 65802, MO,
United States
1 417-269-3000
Healthcare
CoxHealth Technographics
CoxHealth Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CoxHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 CoxHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CoxHealth has purchased the following applications: MHC AP Invoice Automation for AP Automation in 2007, Spark Hire Video Interview for Video Interviewing in 2016, Cognizant TriZetto QNXT for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CoxHealth is running and its propensity to invest more and deepen its relationship with MHC Automation , Spark Hire , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CoxHealth revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CoxHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CoxHealth Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHC Automation | Legacy | MHC AP Invoice Automation | AP Automation | ERP Financial Management | n/a | 2007 | 2007 |
In 2007, CoxHealth implemented MHC AP Invoice Automation to automate accounts payable across its six-hospital system in Missouri. The deployment was designed to handle roughly 245,000 invoices per year, positioning the MHC AP Invoice Automation application within the AP Automation category to support finance, payroll, and tax documentation workflows.
The implementation included automated invoice capture and document imaging, check printing capabilities, and configurable routing and approvals to streamline invoice lifecycles. MHC AP Invoice Automation was configured to digitize tax and payroll documentation and to enforce electronic approval workflows, aligning with standard AP Automation functional patterns for invoice processing and payment orchestration.
The solution integrated with CoxHealth's ERP to improve routing and approvals and to synchronize invoice and payment data with core financial ledgers. Operational coverage extended across accounts payable, payroll, and finance teams at all six hospitals, enabling centralized document imaging and systemized check printing across the health system.
Governance changes accompanied the rollout to formalize approval paths and archive controls, shifting manual paper handling toward electronic processing. The program freed AP staff for higher-value work and increased scalability and productivity across the system, outcomes reported as part of CoxHealth's engagement with MHC Automation.
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AR Automation | ERP Financial Management |
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2007 | 2007 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spark Hire | Legacy | Spark Hire Video Interview | Video Interviewing | HCM | n/a | 2016 | 2016 |
In 2016, CoxHealth implemented Spark Hire Video Interview to introduce Video Interviewing across its six-hospital system and affiliated clinics. CoxHealth is a regional health system in southwest Missouri with six hospitals, more than 80 clinics, five emergency departments, and over 12,500 employees, and the deployment targeted recruiting and hiring leader workflows to accelerate candidate screening and increase visibility of applicant interviews across hiring teams.
The implementation emphasized asynchronous one-way video interviews as the core capability, alongside account-managed onboarding, reusable interview templates, and applicant support resources. Spark Hire Video Interview was configured to be user-friendly for applicants, recruiters, and hiring leaders, and the vendor’s account managers provided training and retraining, plus ready-made templates to speed configuration and adoption across multiple departments.
Operational use covered recruiters and hiring leaders systemwide, replacing time-consuming phone pre-screens and supplementing in-person interviews by enabling sharing of recorded candidate interviews with additional decision makers. CoxHealth had previously used Skype for ad hoc video calls, and the Spark Hire deployment introduced a purpose-built Video Interviewing platform that supported candidate self-paced pre-screening and continuity of hiring during periods when in-person interviewing was suspended.
Governance focused on centralized training, standard interview templates, and ongoing vendor-supported enablement to drive consistent interviewer experience and candidate support. The rollout prioritized rapid onboarding and systemwide adoption, with qualitative outcomes including faster pre-screening workflows, broader hiring leader collaboration, and continuity of interviewing during pandemic-related constraints.
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, CoxHealth deployed Cognizant TriZetto QNXT as a Core Admin Processing System to support member services for CoxHealth Plans in Springfield, MO. The implementation positioned Cognizant TriZetto QNXT as the primary administrative platform used by Member Service Representatives to operate day to day member and provider interactions.
Cognizant TriZetto QNXT was configured to deliver core administration capabilities consistent with a Core Admin Processing System, including claims adjudication workflows, member enrollment and eligibility verification, benefits administration, and remittance handling. Member Service Representatives used QNXT to access claims and remittance details, manage eligibility questions, and process routine administrative transactions, while maintaining detailed call notes and tracking.
The QNXT deployment was used in conjunction with the Corporate Reports System for pulling financial reports, remits, and claims reporting, indicating a systems integration point for operational reporting and reconciliation. Operational coverage centered on the CoxHealth Plans member services team in Springfield, MO, where staff handled inbound calls, transfers, emails, and faxes from providers and members while operating the Cognizant TriZetto QNXT system.
Governance and workflow practices emphasized HIPAA privacy protection, structured call tracking, and disciplined note taking, with Member Service Representatives required to follow policy updates and maintain organized, punctual schedules. The implementation therefore combined Cognizant TriZetto QNXT platform functionality with operational controls and reporting integration to support member services, claims lookup, and financial reporting within CoxHealth Plans.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CoxHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CoxHealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CoxHealth Technographics
CoxHealth is a Healthcare organization based in United States,
with around 13000 employees and annual revenues of $1.60 billion.
CoxHealth operates a diverse technology stack with applications such as
MHC AP Invoice Automation, Spark Hire Video Interview and Cognizant TriZetto QNXT,
covering areas like AP Automation, Video Interviewing and Core Admin Processing System.
CoxHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHC Automation, Spark Hire and Cognizant.
CoxHealth recently adopted applications including
Heap Analytics in 2021, Dynatrace APM in 2021 and UKG Pro Workforce Management (Ex UKG Dimensions) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CoxHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CoxHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CoxHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.