AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

COYOTE Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP Conversational AI Chatbots and Conversational AI AI-Powered Application n/a 2016 2017 In 2016, COYOTE implemented SAP Conversational AI. The deployment targeted customer-facing conversational interfaces under the Chatbots and Conversational AI category to automate routine service interactions and improve first contact handling. The implementation emphasized core conversational modules, including natural language understanding, intent classification, entity extraction, dialog flow orchestration, and webhook-driven actions to create or update service tickets. Configuration work included training intents, authoring conversation trees, integrating automated routing logic, and establishing fallback and escalation paths to surface complex issues to human agents. Operational coverage focused on COYOTE's professional services support teams in France, embedding the chatbot into existing service desk workflows and agent escalation processes. SAP Conversational AI can be paired with SAP Service Ticket Intelligence to route and enrich tickets, a pattern illustrated by an SAP Innovation Services engagement for NHK Spring that linked conversational front ends to ticket intelligence for case triage. Governance centered on bot training lifecycle management, conversational content versioning, and formal handoff rules between automated agents and human operators.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Expense Management ERP Financial Management 2010 2010
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ML and Data Science Platforms AI Development 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Treasury Management TRM 2011 2011
IT Decision Makers and Key Stakeholders at COYOTE
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by COYOTE Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD COYOTE Technographics

COYOTE is a Professional Services organization based in France, with around 240 employees and annual revenues of $119.0 million.

COYOTE operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, SAP Conversational AI and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

COYOTE has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, SAP and Google.

COYOTE recently adopted applications including Microsoft Azure Cloud Services in 2020, Google Workspace (Formerly Google G-Suite) in 2018 and Dataiku Data Science Studio (DSS) in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of COYOTE’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates COYOTE’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete COYOTE technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.