AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

COYOTE Tech Stack and Enterprise Applications

COYOTE ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Travel and Expense Management Expense Management ERP n/a 2010 2010
In 2010, COYOTE implemented SAP Travel and Expense Management. COYOTE uses SAP Travel and Expense Management within Expense Management to support finance-led annual plant budgeting and period expense control, specifically to prepare and develop the annual plant budget including developing standards and updating the standards and period expense budgets in SAP. The deployment consolidated travel and expense capture, policy enforcement, and budget provisioning for finance and travel operations across company sites. Functional configuration emphasized expense reporting workflows, per diem and allowance standards, approval routing, and automated updates to period expense budgets inside SAP financial modules, aligning Expense Management processes with corporate budgeting cadence. Governance was structured around the finance team and plant budget owners, with processes defined for standards development, periodic budget updates, and approval controls. The implementation focused on integrating expense lifecycle controls with budget management to maintain consistent period expense budgeting within SAP.
COYOTE AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dataiku Legacy Dataiku Data Science Studio (DSS) ML and Data Science Platforms AI Development n/a 2017 2017
In 2017, Coyote implemented Dataiku Data Science Studio (DSS) in the ML and Data Science Platforms category to automate detection and correction of speed limit data used in its embedded maps. Coyote’s IoT fleet and mobile apps generate billions of anonymized rows of speed and position telemetry, creating a high volume data input that quality teams needed to analyze for map accuracy. The two companies already enjoyed a long-term relationship, in 2015 Coyote deployed a churn project developed using Dataiku Data Science Studio which validated broader application of predictive analytics to Coyote’s core product development. Using Dataiku Data Science Studio, Coyote implemented machine learning workflows to segment roads into sections and analyze driving patterns within each segment. The implementation included anomaly detection and predictive modeling capabilities that estimate the likely speed limit for a given road section. Data mining and visualization capabilities in the platform were adopted to surface anomalies and support iterative model refinement through collaborative project workspaces. Operational coverage focused on product quality and map accuracy workflows within Coyote’s quality teams and product development organization, leveraging the high volume IoT-derived dataset as the primary data source. Workflows were engineered to process billions of rows of anonymized telemetry and produce section-level predictions that feed downstream correction pipelines and quality assessment processes. The deployment reinforced a data driven decision model across the company, shifting decisions from standard analytics reports to model based evidence and automated correction outputs. Collaborative features in Dataiku Data Science Studio enabled employees with differing skill sets to participate in model development, review, and deployment, expanding data mining and visualization practices beyond central analytics teams. The implementation automated parts of the speed limit correction process and embedded governance checkpoints for quality validation before updates were applied to map feeds. Explicit outcomes reported by Coyote include a 9% increase in speed limit reliability on analyzed datasets and automation of the speed limit correction process. The project also contributed to a global data driven spirit within the company and increased customer loyalty. Dataiku Data Science Studio served as the platform enabling machine learning driven quality assurance for embedded map speed limits.
COYOTE AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Conversational AI Chatbots and Conversational AI AI-Powered Application n/a 2016 2017
In 2016, COYOTE implemented SAP Conversational AI. The deployment targeted customer-facing conversational interfaces under the Chatbots and Conversational AI category to automate routine service interactions and improve first contact handling. The implementation emphasized core conversational modules, including natural language understanding, intent classification, entity extraction, dialog flow orchestration, and webhook-driven actions to create or update service tickets. Configuration work included training intents, authoring conversation trees, integrating automated routing logic, and establishing fallback and escalation paths to surface complex issues to human agents. Operational coverage focused on COYOTE's professional services support teams in France, embedding the chatbot into existing service desk workflows and agent escalation processes. SAP Conversational AI can be paired with SAP Service Ticket Intelligence to route and enrich tickets, a pattern illustrated by an SAP Innovation Services engagement for NHK Spring that linked conversational front ends to ticket intelligence for case triage. Governance centered on bot training lifecycle management, conversational content versioning, and formal handoff rules between automated agents and human operators.
COYOTE Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
COYOTE TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2011 2011
COYOTE IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at COYOTE

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by COYOTE Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from COYOTE IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the COYOTE digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD COYOTE Technographics
COYOTE is a Professional Services organization based in France, with around 240 employees and annual revenues of $119.0 million.
COYOTE operates a diverse technology stack with applications such as SAP Travel and Expense Management, Dataiku Data Science Studio (DSS) and SAP Conversational AI, covering areas like Expense Management, ML and Data Science Platforms and Chatbots and Conversational AI.
COYOTE has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Dataiku.
COYOTE recently adopted applications including Microsoft Azure Cloud Services in 2020, Google Workspace (Formerly Google G-Suite) in 2018 and Dataiku Data Science Studio (DSS) in 2017, highlighting its ongoing modernization strategy.
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Our research team continuously updates COYOTE’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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