Crayon Group Holding Technographics
Crayon Group Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crayon Group Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2904 Crayon Group Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Crayon Group Holding has purchased the following applications: Zoominfo Chat for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crayon Group Holding is running and its propensity to invest more and deepen its relationship with Zoominfo , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crayon Group Holding revenues, which have grown to $2.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crayon Group Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crayon Group Holding Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Crayon Group Holding implemented Zoominfo Chat on their website. Zoominfo Chat is deployed as a Chatbots and Conversational AI solution to manage real-time web visitor engagement and preliminary lead capture for the corporate site.
The implementation centers on the public web channel, with Zoominfo Chat configured to provide a conversational user interface, scripted conversation flows, intent classification, and entity capture consistent with Chatbots and Conversational AI functional patterns. Configuration includes lead capture forms, qualifying question sequences, session handling, and escalation paths to human follow up or contact collection workflows to support pre-sales engagement.
Operational scope is focused on the corporate website and supports marketing and pre-sales business functions, aligning with web operations and demand generation priorities. Governance covers conversation script management, privacy controls for captured visitor data, and staged updates to conversation flows and content to keep responses aligned with product and service messaging.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Crayon Group Holding embedded Cisco Webex Meetings to deliver Audio Video and Web Conferencing capabilities directly on its public website. The deployment surfaces meeting join flows and client-facing conferencing links from the website, positioning Cisco Webex Meetings as the primary web-based meeting access point for external engagements initiated via site content.
Configuration focused on core conferencing modules typical of the Audio Video and Web Conferencing category, including browser-based join and hosting, screen and content sharing, recording and playback, participant management and host moderation controls, and registration-based access for scheduled sessions. Cisco Webex Meetings was configured to support in-browser joins and scheduled meeting workflows, preserving a seamless visitor to meeting experience when sessions are launched from site pages.
Operational coverage centers on customer engagement and virtual demonstrations driven through the corporate website, with governance controls applied to hosting permissions, meeting access rules, recording retention workflows, and content publishing processes. Crayon Group Holding Cisco Webex Meetings integration with website publishing and meeting link orchestration established standardized host controls and access policies to align meeting operations with corporate security and compliance procedures.
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Crayon Group Holding implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a web-embedded digital signature capability. The deployment places Adobe Acrobat Sign directly on the public Crayon website to support customer facing signature capture, establishing a clear Company Adobe Acrobat Sign Digital Signing business function relationship for online agreement execution.
Adobe Acrobat Sign was configured to provide embedded signing flows, template driven document generation, signer authentication options, audit trail and status tracking consistent with Digital Signing best practices. The implementation focuses on browser based signature capture and routed signature workflows, aligning document templates and automated email notifications with Crayon’s web interaction design.
Operational coverage is scoped to the company website and outward facing customer transactions, supporting business functions such as contract execution, order confirmation and customer onboarding. Governance adjustments included standardizing web signing processes and embedding signed record retention into existing content hosting, with inline controls for signer verification and compliance reporting supported by Adobe Acrobat Sign.
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Crayon Group Holding
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Crayon Group Holding Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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