Caerphilly, CF83 3GR,
United Kingdom
Creditsafe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Creditsafe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Creditsafe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Creditsafe has purchased the following applications: BlackLine Cash Application for AR Automation in 2020, Microsoft Dynamics 365 Human Resources for Core HR in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Creditsafe is running and its propensity to invest more and deepen its relationship with BlackLine , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Creditsafe revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Creditsafe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BlackLine | Legacy | BlackLine Cash Application | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Creditsafe implemented BlackLine Cash Application to address rapidly increasing accounts receivable volumes driven by global expansion from 6 to 14 countries. The BlackLine Cash Application, an AR Automation solution, was introduced to centralize cash allocation processes for Creditsafe’s global credit and collections organization and to reduce manual spreadsheet work that had burdened the AR ledger.
The deployment focused on configuring BlackLine Cash Application core capabilities for automated cash allocation, remittance ingestion and matching, exception handling workflows, and automated posting to the AR ledger. Configuration emphasized country-level cash allocation workflows and rules to handle diverse payment references, enabling consistent application logic across Creditsafe’s operational entities.
Creditsafe integrated BlackLine Cash Application with its transactional systems, aligning customer and payment reference data with existing Microsoft Navision ERP and Microsoft Dynamics CRM records to improve match rates and reduce manual reconciliation. Operational coverage targeted the global credit and collections function across multiple countries, consolidating cash application workstreams that had previously relied on Excel and pivot table based processes.
Governance and process updates accompanied the rollout, centering responsibility for cash matching rules and exception queues within the global credit and collections team to improve visibility and predictability. Reported business benefits from the BlackLine Cash Application deployment include streamlined cash allocation across different countries, more accurate predictions, improved visibility, and time savings for AR operations.
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Human Resources | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, Creditsafe implemented Microsoft Dynamics 365 Human Resources as its Core HR platform, executing the program from Sep 2020 to Jan 2021. The deployment addressed 15 legal entities across 13 countries in Europe, America and Asia, targeting centralized HR operations and employee lifecycle management across the multinational organization.
The implementation focused on configuration of core human resources capabilities within Microsoft Dynamics 365 Human Resources, including centralized employee records, organizational and position management, HR workflow automation, case management and operational reporting. Workstreams emphasized solution architecture, business process analysis, data migration and software testing, reflecting applied skills in Human Capital Management and Microsoft Dynamics 365.
Operational coverage extended to regional HR teams across Europe, the Americas and Asia, aligning entity level configurations and HR administration processes to support cross border employee mobility and consistent workforce data. The rollout structured role based access, localized configuration where required and standardized reporting models to harmonize HR operations across legal entities.
The program was associated with Avontrent and was delivered to schedule, within budget and to defined quality targets, culminating in a hitch free systems launch across the 15 legal entities. Microsoft Dynamics 365 Human Resources was implemented to provide Creditsafe with a unified Core HR foundation for governance, standardized HR processes and consolidated workforce reporting.
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Digital Adoption | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Creditsafe deployed Zoom as its Audio Video and Web Conferencing solution. Zoom is surfaced on Creditsafe's public website to provide direct meeting access for prospects and clients and to enable browser accessible conferencing. The implementation focal point is web embedded meeting entry points that route participants into Zoom hosted sessions.
Functionally the Zoom deployment leverages standard Audio Video and Web Conferencing capabilities such as scheduled and ad hoc meetings, webinar style presentations, screen sharing, recording, and in-session chat to support sales engagement and customer service workflows. Operational coverage centers on client facing teams who use the website entry points for remote demonstrations and client calls, while internal teams use the same Zoom tenancy for collaboration. Governance has been implemented through centralized account administration and web access controls to manage meeting access and session moderation.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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