Cross Country Home Services
1625 NW 136 Avenue, Suite 200,
Fort Lauderdale, 33323, FL,
United States
Fort Lauderdale, 33323, FL,
United States
1 954-835-1900
Insurance
Cross Country Home Services Technographics
Cross Country Home Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cross Country Home Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Cross Country Home Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cross Country Home Services has purchased the following applications: SAP Concur Expense for Expense Management in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017, Xandr Invest (ex AppNexus DSP) for Digital Advertising Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cross Country Home Services is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cross Country Home Services revenues, which have grown to $442.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cross Country Home Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cross Country Home Services Tech Stack and Enterprise Applications
Cross Country Home Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017, Cross Country Home Services implemented SAP Concur Expense as its primary Expense Management application. SAP Concur Expense was configured to centralize expense reporting, approvals and travel-related expense workflows across finance, purchasing and the company Travel groups.
The deployment emphasized core expense management capabilities including expense report submission, multi-level approvals and compliance auditing, with administrators maintaining Concur expense report approvals and performing audits to ensure adherence to company expense and travel policy. Reporting and analytics workflows were configured to produce weekly and monthly reports for management, accounts payable and purchasing.
Operational alignment extended to day-to-day travel operations, with Travel group management using SAP Concur Expense to process travel expenses and approvals. Finance and procurement teams coordinated Concur workflows with accounts payable and purchasing processes, while parallel operational processes such as maintaining the distributor batch invoice process and developing an RMA workflow were managed by internal teams.
Procurement and sourcing activities were linked to the broader expense and purchasing landscape, with teams collecting and analyzing data for RFP and eSourcing, consolidating companywide contracts into a repository, and tracking sourcing project implementation to support supplier evaluation and selection. Staff responsibilities also included creating and processing purchase orders for printing and IT hardware, tracking supplier deliveries, inspecting received goods, and establishing procedures for returns, replacements, shortages and credits.
Governance centered on approval matrices, audit routines and cross-functional process improvement to increase efficiency in accounts payable and purchasing, while producing management reports on pending RMAs and order volumes. SAP Concur Expense is referenced throughout these controls as the Expense Management platform used to standardize expense approvals, auditing and reporting.
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Cross Country Home Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Cross Country Home Services implemented Adobe Connect, deploying the Adobe Connect application on its public website to provide Audio Video and Web Conferencing for customer-facing sessions. The deployment surfaces browser-based meeting rooms and webinar functionality to support live customer interactions and internal collaboration.
Adobe Connect was configured with meeting room and webinar modules, including registration workflows, screen sharing, and audio-video pods to support customer engagement, remote training, and staff meetings. Embedded access links and role-based controls on the website centralize session scheduling and participant management, aligning the Cross Country Home Services Adobe Connect Audio Video and Web Conferencing implementation with customer service and learning operations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Cross Country Home Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Xandr Invest (ex AppNexus DSP) | Digital Advertising Platform | CRM | n/a | 2021 | 2021 |
In 2021, Cross Country Home Services implemented Xandr Invest (ex AppNexus DSP) as a Digital Advertising Platform on its corporate website. The deployment is focused on programmatic demand side platform capabilities, instrumenting site-level ad tags to run real-time bidding, campaign management, audience targeting, bid optimization, and creative delivery across display and video inventory.
Operational ownership is concentrated in marketing and digital channels, using Xandr Invest (ex AppNexus DSP) to centralize campaign orchestration, frequency controls, and consolidated reporting. Governance and workflow adjustments standardized campaign approval and measurement processes to align programmatic media buying with marketing objectives, with the implementation approach emphasizing website tag instrumentation and real-time auction participation for campaign execution.
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Marketing Automation | CRM |
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2021 | 2021 |
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Cross Country Home Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Cross Country Home Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Cross Country Home Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Cross Country Home Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cross Country Home Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director of Finance | Director | Finance | |
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Vice President Finance | VP | Finance | |
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Vice President, IT Infrastructure and Operations | VP | IT | |
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Director Of Accounting | Director | Finance | |
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Vendor Procurement and Compliance Manager, Operations | Manager | Procurement | |
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Sr Manager, Human Resources | Manager | HR | |
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Sr Financial Systems Manager | Manager | IT | |
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Apps Being Evaluated by Cross Country Home Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cross Country Home Services IT executives and key decision makers. This section highlights Cross Country Home Services's latest recorded technology evaluations, including Oracle Hyperion Planning for EPM on 2024-09-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cross Country Home Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-30 | Cross Country Home Services | Evaluated | Oracle | Oracle Hyperion Planning | EPM | EPM |
FAQ - APPS RUN THE WORLD Cross Country Home Services Technographics
Cross Country Home Services is a Insurance organization based in United States,
with around 700 employees and annual revenues of $442.0 million.
Cross Country Home Services operates a diverse technology stack with applications such as
SAP Concur Expense, Adobe Connect and Xandr Invest (ex AppNexus DSP),
covering areas like Expense Management, Audio Video and Web Conferencing and Digital Advertising Platform.
Cross Country Home Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Microsoft.
Cross Country Home Services recently adopted applications including
CodeTwo Email Signatures in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cross Country Home Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cross Country Home Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cross Country Home Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.