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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Crystal Creek Homes
Location
6010 12 St Se,
Calgary, T2H 2X2, AB,
Canada
Website
https://www.crystalcreekhomes.ca/
Phone
1 403-254-6499
Artw industry
Construction and Real Estate
Employee
Revenue

Crystal Creek Homes Technographics

Crystal Creek Homes Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Crystal Creek Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Crystal Creek Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Crystal Creek Homes has purchased the following applications: ECI AvidWarranty for Warranty Claims Management in 2024, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Crystal Creek Homes is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Crystal Creek Homes revenues, which have grown to $9.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crystal Creek Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Crystal Creek Homes Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ECi Software Solutions Legacy ECI AvidWarranty Warranty Claims Management ERP Services and Operations n/a 2024 2025
In 2024, Crystal Creek Homes implemented ECI AvidWarranty to address post close warranty intake and homeowner self service in its Calgary and Edmonton markets. The deployment centers on Warranty Claims Management to standardize homeowner claim submission, triage, and case handling across customer service and field service functions. Crystal Creek Homes ECI AvidWarranty Warranty Claims Management is positioned to support the company objective to reduce unnecessary service requests and speed resolution. The implementation configures warranty claims intake and a homeowner portal for self service, enabling homeowners to submit claims, attach documentation, and track case status. Core functional configuration focuses on claims management and homeowner portal capabilities, with case lifecycle workflows that move records from intake to case assignment and work order provisioning for technicians. Routing and prioritization rules are applied to align customer service intake with field service schedules and to enable automated homeowner notifications and status updates. Operational scope is concentrated on the Calgary and Edmonton markets and impacts customer service and field operations teams. Governance changes introduced standardized intake templates, triage rules, and SLA definitions for post close warranty handling, and a phased rollout approach was used to onboard users and document new processes. Training and process documentation were emphasized to drive homeowner portal adoption and formalize handoffs between customer service and field service teams.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2022 2022
Marketing Automation CRM 2018 2018
Tag Management CRM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Crystal Creek Homes
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Crystal Creek Homes Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Crystal Creek Homes Technographics

Crystal Creek Homes is a Construction and Real Estate organization based in Canada, with around 30 employees and annual revenues of $9.8 million.

Crystal Creek Homes operates a diverse technology stack with applications such as ECI AvidWarranty, Tawk.to and Microsoft 365, covering areas like Warranty Claims Management, Chatbots and Conversational AI and Collaboration.

Crystal Creek Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ECi Software Solutions, Tawk.to and Microsoft.

Crystal Creek Homes recently adopted applications including ECI AvidWarranty in 2024, CallRail Call Tracking in 2022 and Intuit Mailchimp Mandrill in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Crystal Creek Homes’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Crystal Creek Homes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Crystal Creek Homes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.