Lucerne, 6002,
Switzerland
CSS Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CSS Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 CSS Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSS Insurance has purchased the following applications: tts QuickAccess for Digital Adoption in 2020, Adobe Experience Manager for Digital Asset Management in 2020, SAP Emarsys for Customer Engagement in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSS Insurance is running and its propensity to invest more and deepen its relationship with tts , Adobe Systems , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSS Insurance revenues, which have grown to $168.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSS Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| tts | Oracle UPK | tts QuickAccess | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, CSS Insurance implemented tts QuickAccess, replacing Oracle UPK as its primary in application support and learning layer. The deployment targeted content production, curation and maintenance workflows and was aligned with Digital Adoption objectives for employee performance support across the Swiss-based insurer with approximately 2700 employees.
The implementation configured tts QuickAccess to support content authoring, contextual in application guidance, searchable performance support assets and content lifecycle management for training teams and business users. Configuration emphasized the tts performance suite capabilities for streamlined production, curation and maintenance of content, with professional consultancy engagement from tts to define content templates, guidance scoped to user roles and update procedures.
Operational coverage centered on learning and application support functions, integrating the new Digital Adoption layer into CSS workflows previously documented in Oracle UPK. The rollout focused on embedding guidance into business application flows and establishing centralized content repositories to improve governance of job aids and task based instructions.
Decision drivers cited by CSS included a superior cost benefit ratio for ongoing content production and the consultancy services provided by tts, a view expressed by Andreas Schulz, learning specialist at CSS. Governance changes included formalized content curation and maintenance processes developed with tts consultancy, and ongoing operational ownership remained with CSS learning and application support teams.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys | Customer Engagement | CRM | n/a | 2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||