AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

CSS Insurance Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
tts Oracle UPK tts QuickAccess Digital Adoption HCM n/a 2020 2020
In 2020, CSS Insurance implemented tts QuickAccess, replacing Oracle UPK as its primary in application support and learning layer. The deployment targeted content production, curation and maintenance workflows and was aligned with Digital Adoption objectives for employee performance support across the Swiss-based insurer with approximately 2700 employees. The implementation configured tts QuickAccess to support content authoring, contextual in application guidance, searchable performance support assets and content lifecycle management for training teams and business users. Configuration emphasized the tts performance suite capabilities for streamlined production, curation and maintenance of content, with professional consultancy engagement from tts to define content templates, guidance scoped to user roles and update procedures. Operational coverage centered on learning and application support functions, integrating the new Digital Adoption layer into CSS workflows previously documented in Oracle UPK. The rollout focused on embedding guidance into business application flows and establishing centralized content repositories to improve governance of job aids and task based instructions. Decision drivers cited by CSS included a superior cost benefit ratio for ongoing content production and the consultancy services provided by tts, a view expressed by Andreas Schulz, learning specialist at CSS. Governance changes included formalized content curation and maintenance processes developed with tts consultancy, and ongoing operational ownership remained with CSS learning and application support teams.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Emarsys Customer Engagement CRM n/a 2014 2014
Customer Experience CRM 2018 2018
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
IT Decision Makers and Key Stakeholders at CSS Insurance
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by CSS Insurance Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD CSS Insurance Technographics

CSS Insurance is a Banking and Financial Services organization based in Switzerland, with around 2700 employees and annual revenues of $168.0 million.

CSS Insurance operates a diverse technology stack with applications such as tts QuickAccess, Adobe Experience Manager and SAP Emarsys, covering areas like Digital Adoption, Digital Asset Management and Customer Engagement.

CSS Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as tts, Adobe Systems and SAP.

CSS Insurance recently adopted applications including Adform in 2022, tts QuickAccess in 2020 and Adobe Experience Manager in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of CSS Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates CSS Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete CSS Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.